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about Precision Garage Door
Precision Garage Door of Kansas Cityhas received 1421 reviews, averaging 4.86 Stars:
Olathe, KS
It is nice to know that Aaron and Terry were able to take care of your needs.
Product:
Baldwin Park, MO
Dave, Thank you so much for your help today and for taking the time to set me in the right direction. In my haste (& panic) to solve the problem with my door opener, I failed to stop and remember that it was 16 years old, and that the gears had already been replaced at least once before. Instead I just picked up the phone and called Precision Door Company. I really appreciate your concern for my situation, and for providing the best recommendation for me, not the one that would cost me the most money. You not only saved me from wasting your time, but you saved me from paying a $85 service call fee, just to have you tell me my opener was trashed and should really be replaced. You also gave me some great recommendations on the new openers that you sell, and warned me to stay away from the lower quality openers on the market. I appreciated all of your recommendations, and your honesty in your approach. I have purchased and installed several openers over the years, and so I am choosing to do some research and then purchase and install a replacement. If I find that I cannot do this on my own, you will be the first person & company I call. Thank you again for your honesty, and for doing business “the old fashioned way”, where the customer needs come first, not the products you need to sell. I will continue to call on Precision Door for any future service needs that I have. Best regards, Brian Ericksen
- Brian Erickson
Thanks for your kind words, Brian. We are here whenever you need us.
Product:
Kansas City, MO
Great guys! Your my new "go to" for all garage door issues.
- Casey Simmons
Thanks for your review.
Product:
Olathe, KS
The repair crew was great. They were able to come earlier in the afternoon which worked out better for me, and had the spring replaced very quickly. I appreciated that they could come out the same day for service.
- Ruth Dusterhoft
It is nice serving such wonderful customers as you, Ruth!
Product:
Olathe, KS
We found you on the WEB and picked you based on the information we could find on your site and the option of being able to schedule evening service calls. We sceduled a call. They came on time(actually early) the service was pleasent and very professional. They explained all my questions and did a great job. After checking the system to make sure it worked correctly they made sure I understood it came with a 5 year warranty and thanked me for the opportunity to serve me. Every thing about the experience was pleasent and professional. I would strongly recomend them to anyone who needs service on their garage door or system.
- Bruce Hampel
Thanks for your review. It is nice to hear from our customers.
Product:
Raytown, MO
I had a broken belt pulley on a LiftMaster belt driven garage door opener. After patiently waiting a full week on a different Overhead Door company to try and obtain the pulley I called Precision. Placed the call at 8AM and by 12:30PM they had arrived and replaced the broken pulley with one the carry on their truck! Also impressed with their Web Site. Received an appointment verification notification by e-mail which included a picture of the service technician they were sending. This is very efficient operation.
- Ron Nissen
Thanks for your response Ron, it is well appreciated.
Kansas City, MO
Five stars! My car was trapped in the garage when one of the springs broke. We found Precision, called and they scheduled for same day service. They were here early and finished the job quickly and efficiently. I appreciated being able to see who would be coming by using the link Precision sent to me with my appointment confirmation. Dave was very knowledgeable and explained our options thoroughly. Mike did a great job getting everything done. Great service and we are very happy we called Precision.
- Susan Trotter
Thank you Susan. Having customers like you make this job worth while.
Product:
Kansas City, MO
David came when he said he would. He was very professional and knows what he is doing.
- Robbie Tubbs
Thank you so much for the nice review, Robby.
Product:
Lee’s Summit, MO
I set up an appointment for a repair. The crew arrived on schedule and after we talked over what my old door needed, I decided to order a new one. The crew was very professional and secured my old door so that it would be safe until the new door could be ordered and installed. The price of the new door was very reasonable.
- Charles Russell
Product:
Raymore, MO
David, My wife and I were very pleased with the repair work done on our garage door. Both techs, David and Michael were courteous and very professional. Did a great job taking care of our door problem. Got right to work after they arrived and fixed everything pretty quickly. I asked David if he was the jiffy lube guy of garage door repair. Thanks for the prompt service. Will certainly keep you folks in mind for referrals. Hank Parys
- Hank Parys
It was a pleasure meeting you and your lovely wife. It makes my job a joy being able to service such wonderful people.
Kansas City, MO
David and Mike were very professional, and helpful with everything. Had 2 springs replaced and the tension on another door adjusted. The work was done in about 45 minutes, and he happily accepted the internet coupon I had. Would recommend them to friends and relatives.
- Travis Macken
Thanks Travis, it is great having such wonderful customers.
Product:
Grain Valley, MO
David and mike did an awsome job , they were early to the appointment and very professional. I would ( will ) use them again.
- Mike Dunn
Mike, Thank you for taking time to review us. We are very pleased to hear about your great experience.
Product:
Olathe, KS
David the Operations Manager sold me on Precision Door over the phone. I needed a reputable company to evaluate my garage door for safety and reliability. David showed up at my house in person with his lead service technician and crew. They upgraded the hardware on my door. I can sleep at night thanks to Dave and Precision Door, I will be recommending them to all my friends and the neighborhood homes association. Thanks Dave.
- Tom Higgins
Thanks Tom. Take care of that collectors Prosche 911 Targa.
Product:
Olathe, KS
Nice job guys! The garage door is working great again and a lot quieter after installing the lifetime rollers.
- Rob Didlake
Thanks so much for your review.
Product:
Lenexa, KS
Cutis was such a pleasure to have at my home for the service call. He was very detailed in checking that all functions with my door were working properly. My call was minor but I am so happy contacted Precision and Curtis was the technician sent....I would ask for him again when service would be needed!!!
- Sandi Norton
Product:
Kansas City, MO
I did not have the greatest experience at first with my initial repair on my garage door. I spoke with David Green about my issues and he sent out a different service man to repair the issues at hand. Curtis was very professional and helpful in getting my garage back to working condition. Curtis has a lot of knowledge and excellent customer service skills. I appreciate Curtis, Brandon & David for helping me out!
- Ashley Kisner
Thank you so much for your pleasant review.
Product:
Lee’s Summit, MO
My first experience with Precision was very good. Tobin is a fine young man who went out of his way to make sure I understood what he was doing and why. I do like it that you put out a Bio on your service people. It is nice to know a little about who is doing work for you. Very pleased and will definitely refer your name to others.
- Russ CHILDRESS
Thanks so much for your review Russ, it means a lot to us.
Product:
Kansas City, MO
The technician, Tobin, was very professional, inspecting my garage door and garage door opener and explaining to me the problem, potential problems, causes, and options for resolving each problem. Although he described options, there was no hint of pushiness to sell me a service or product. He was thorough, knowledgeable, and friendly without being insincerely "gushy".
- Barbara Whiteside
Tobin is one of my best, thank you so much for the review.
Product:
Prairie Village, KS
I highly recommend Precision based on today's experience. Tobin was amazing as he tried to repair instead of replace our unit. Figured out the wiring was the problem and remedied it for much less than the cost of a replacement. This company's name and number will be in my file for any future problems and I will share it with anyone who asks. Prompt, same day service, professional and reasonable. Thank you Precision.
- Kathryn Deleon
Thank you or you so gracious review.
Product:
Lee’s Summit, MO
Tobin was very nice and respectful! Knew what he was doing and explained everything to both my husband and myself. Very patient, professional and did great work!
- Holly Lewis
It is always nice to hear kind words form a satisfied customer, thank you for letting us know how we did.
Product:
Lenexa, KS
We chose Precision Door because they responded rapidly (under 1 hr) to my online service request. The technician Tobin was there the next day (early). He was very professional, knowledgable and polite. He diagnosed our problem quickly, gave our opener a thorough inspection and found additional potential problems. He informed us of every individual repair and part cost before fixing it. We couldn't be more pleased with this young man's work ethic and will certainly promote your company to anyone who is looking for garage door/opener repair work. Thank you Precision Door!
- David & martha Vogel
We at Precision Door appreciate your comments.
Product:
Prairie Village, KS
I want to commend David the Operations Manager of Precision Door. He made a follow up call to me because I was unhappy with my initial appointment results. He was genuinely concerned that I was not satisfied. He bent over backward to smooth things out with me, complete my job and warranty it for 5 years. He's a first rate manager that wants to do the right thing and cares about his customers. Precision Door cares and wants their customers happy. This is a rare quality in today's world. I would highly recommend Precision Door.
- Jim Ward
Thank you so much for your patronage. We really appreciate having people like you as our customer.
Lenexa, KS
Tobin was fantastic. Told him I'd pass his card onto anyone needing a referral for garage door service. Appreciate the prompt response, knowledge, friendliness & expertise of technician, call before appointment letting me know when he'd be arriving, and liked being able to see a picture and read background of Tobin prior to appointment. Would highly recommend!
- Elizabeth Jarvis
Thanks so much, this is exactly what we like to hear.
Product:
Olathe, KS
Tobin did a fine job. It just seems very expensive for two tension springs and spending $402.95. The $15 fuel charge seems a bit much, just add that into the price of equipment and labor. I would consider your company again. You did arrive on time and on the same day which I appreciated.
- Craig Stupp
Thanks for your kind words.
Product:
Independence, MO
Fast, professional and I'm really happy with the work they did.
- Wade Meredith
Thank you for your prompt and kind review. We work hard to satisfy our customers..
Product:
Olathe, KS
Great service, very courteous. Friendly and professional. I would highly recommend Precision Door!
- Terrence Sullivan
Product:
Olathe, KS
Prompt. My appointment was for 6-8PM, I got a call from Tobin (the technician) at 5:30 he arrived at 5:55pm. Tobin explained all of my options quite clearly. He was very professional and I believe, quite honest. I will recommend and use this company in the future!
- Todd Price
Product:
Olathe, KS
Tobin was professional, polite, quick, and knowledgable! Definitely saved us from the pain of having our van stuck in our garage with 4 kids to haul around! I was pleasantly surprised that we could call at 7a to schedule an appointment and have our garage fixed by 10a the same day. Simply amazing!!
- Tanya Chai
Thank you so much for your kind reply, and the heartwarming story. Please call me, David Green, the Operations Manager if I can be of any further service.
Product:
Overland Park, KS
Your tech Tobin was very professional and helpful. The job was done in a timely manner. Everything was done expertly.
- Shawn Mahoney
Product:
Olathe, KS
The technicians did an excellent job of repairing my garage door opener. The opener was incorrectly installed by the home builder ten years ago. They corrected the most serious problems and gave me advice for further maintenance.
- Peter Kersten
Product:
(816) 379-3838
(816) 379-3838(913) 850-6226
(913) 850-6226(785) 236-7657
(785) 236-7657(816) 281-8876
(816) 281-8876(913) 871-9297
(913) 871-9297(913) 871-9162
(913) 871-9162(816) 799-0016
(816) 799-0016(816) 872-3016
(816) 872-3016(785) 262-9189
(785) 262-9189Office: (816) 533-6803
5429 Dr. Martin Luther King Jr. Blvd
Kansas City, MO 64130
Office: (816) 944-1601
1201 W College St
Suite 700
Liberty, MO 64068
Office: (913)286-1225
815 S. Clairborne Road
Suite 215
Olathe, KS 66062
Office: 816-300-9687
656 SE Bayberry Lane
Suite 103A
Lee's Summit, MO 64063
Office: 785-236-7256
231 SE 53rd Street
Suite D
Topeka, KS 66609
Aaron and Terry did a great job. Even said they would not leave until I was satisfied. Gave me options on what we could do to fix the problem. I like the 10 year warranty so that really backs their work. If and when the other side needs done I will personally request these two gentleman from this company. I was excited that it was done quickly and that they were all about business when the got here. Thanks. ...
- Melissa Jones