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Garage Door Repair Reviews in Shawnee, KS (Updated July 2026)
Precision Garage Door of Kansas Cityhas received 89 reviews, averaging 4.81 Stars:
Shawnee, KS
Shawnee, KS
Beware this company! We had used them several years ago and contacted them again in need for a new garage door spring repair. They gave us an initial quote that was obviously very inflated. We got a second quote from another company which was half as much. After learning of this Precision tried to alter their initial joke of an estimate to get the job. We elected to go with the other company who showed basic integrity and decency and they did a great job. We then got an email from Precision asking for a review and stating that if we were not satisfied to contact the owner so he could "try to make it right". I did call them even though the repair was done to at least hear from the owner. We left a message with the operator and never heard back from the owner. I would avoid this company as they have predatory practices and will try to overcharge the consumer at any opportunity.
- Scott
Shawnee, KS
Richard was promoted, courteous, and explained everything before doing the work. I appreciated the walkthrough and explanation after the work was completed. Very pleased with the results.
- Jon Brudvig
Shawnee, KS
Dean, from the Kansas City location, was on time, got right to work diagnosing my issue, offered the best solution and fixed my equipment right then and there, just like he proposed.
- Steven Schanker
Shawnee, KS
They were prompt. They addressed the situation and were fair in their estimate.
- Michelle De Souza
Shawnee, KS
I couldn’t be more pleased with the professionalism and overall performance of the technicians addressing my issues. Completely satisfied with the outcome especially since two other companies and after some expense couldn’t resolve my problems. Precision will be my go to company with referrals for future problems.
- John Johnson
Shawnee, KS
I would recommend Precision Doors. Today was a repair on a door panel that my teenager backed into. The techs located replacements for me and provided several options on how to proceed. Last year I needed work on the outside keypad, and the job was handled very well. The guys provided options and precise cost estimates and the work was well done.
- Randal Wilson
Product:
Shawnee, KS
Excellent response time and service. 1. Broken spring, unable to get my car out for appointment and first well known company could not come for two days (I had used them previously) 2. Precision could come same day, confirmed with text and picture of employee who would be coming. 3. Rich finished his current assignment and was able to come earlier than expected, also called to see if it was OK to come early. 4. I moved into my home (new) almost 14 years ago. Repairs are pricey but satisfied with price quoted and charged. 5. Rich, the repairman was professional, knowledgeable, courteous, pleasant and didn’t putz around. I appreciated the quick response and totally recommend Precision Garage Door Service.
- Patricia Decamp
Product:
Shawnee, KS
Yes, the tech knew what he was doing. Spent little time at the house. Solved the problem. He was very courteous. Wanted someone who could take care of the job and do it right the first time. I chose this company due to the commercial on tv.
- Timothy Barr
Shawnee, KS
Connor (? last name) was my serviceman. Very knowledgeable young man. Went right to work. Also, very polite and told me what my options were. Was impressed with the entire Precision Service from scheduling to finish. Thank you.
- JEFF MOORE
Product:
Shawnee, KS
The technicians were very polite and explained the service needed. However, considering they spent 5 minutes working on this a fee of $214.00 seemed excessive.
- Donna Burchfield
Shawnee, KS
We made a mistake scheduling a service call today that was encouraged by your "Free Trip Charge" offer on a service call. The 30-minute visit by your tech was billed at 234.95. We had paid 1,800.00 for a new LiftMaster opener and hardware installed in October 2023. We figured that might be worth some courtesy with a relatively minor service (reset) needed today for the opener and remotes. We also asked about lubricating our door; that became an added charged not disclosed until invoicing. A labor charge of 150.00 for 30 minutes seems excessive, especially for a continuing customer with Precision-installed parts.
- William O'Neill
Shawnee, KS
I have used the other major garage door repair company in the past but had become intrigued by the commercials I have seen. My double door had developed severe “creeks” and “groans” over the last several months. From scheduling the appt online to speaking to a phone operator to make an appt change to the tech, Conner, it was an awesome experience. Conner throughly inspected my door, hardware and spring. He found a broken hinge which would need to be replaced. When I asked about the condition of the rollers, he shared that they were still functioning but if I wanted to, he could replace them with new life time sealed rollers. I opted for replacement. Very pleased with the total price. Conner went so far as to point out a couple of areas on the door that I should keep an eye on. NO HIGH PRESSURE, just information for the future. Totally satisfied and will use again!
- Mike Nedrow
Product:
Shawnee, KS
Very prompt. Completed the repair without delay. I requested information about garage door replacement. Steve provided current catalogue. I am considering replacement within next 2-3 years.
- Cherie Torney
Shawnee, KS
Conner was prompt and effecient, Pricing is getting high enough to prompt shopping around in the future
- Jay Andersen
Shawnee, KS
I'm glad you were able to arrive in a timely fashion.
- Michelle De Souza
Shawnee, KS
All good. Arrived on time, quickly assessed both of our operators, tracks, etc. Only thing that needed attention was replacing old rollers for both doors, and he was able to do it straight away. The service person was good to work with.
- Mark White
Shawnee, KS
Very nice , good work.overall A ++
- David Brewer
Shawnee, KS
We had a problem with our garage keypad. Our technician, Jordan, was efficient and quick and fixed it within minutes. So pleased!
- Whitney E. Benson
Shawnee, KS
We needed help with our garage door ASAP as we were going out of town Friday. We called Precision at 9:00pm on a Thursday night and they were able to get us an appointment for the next morning. London showed up at 9:30am and got our garage door working like new!! London was awesome, helpful, and just a cool dude!! We will definitely be using them again!!!
- Deborah Hatfield
Product:
Shawnee, KS
Felt like I was deceived. I had diagnosed my problem on my own which was a rusted/broken cable and was told on the phone that it would be $160 if that was indeed the problem. Guy came out and said yes that was it but I wasn’t told on the phone about other fees like a fee to just readjust the garage even though I had described that was the problem. Or to reset the springs since that apparently is a “must” when replacing the cables and also a “must” was replacing brackets. Even more charges I’m not spelling out. The guy that came out was nice and personable and the job was done but it ended up being very pricey and he was working for 45 min at most.
- Matt Sidarous
Product:
Shawnee, KS
Rich, the technician, was very knowledgeable and professional. He did an inspection, explained the repairs needed and the cost. Rich made the repairs, explained what was done and answered our questions. I would highly recommend Precision and Rich.
- Marty & Deb Gough
Product:
Shawnee, KS
Our spring broke at 3:30 in the afternoon. I called precision door and they were out to fix it within an hour. By 5:30 we had a functioning garage door. The technician was super friendly and nice to talk to. We really appreciate your service.
- Jessica & Caleb Bain
Shawnee, KS
Tyler was great. Very professional and explained everything he was doing. The install was quick and it all works perfectly.
- Chris and Kris
Product:
Shawnee, KS
Conner was the technician who provided great service,, was knowledgeable and kind. Thank you!
- Pamela Shannon
Shawnee, KS
Steve showed up on time with complete knowledge and experience. He explained the issues, provided us with options and costs. He was efficient, exceedingly respectful in all manner of workmanship and communication. He was very personable, and I honestly appreciated the connection we had as human beings. I feel like I have a professional friend in the industry. In addition, we discussed my positive appreciation of the commercials for Precision Overhead Garage Door, and he shared his appreciation of how the owner chooses that method of advertising and how he treats the employees with the utmost respect. I will call no other garage door company! In these times, I choose to spend my money with an American company that stands for Integrity.
- Judi Burke
Product:
Shawnee, KS
I was very pleased with the technician Daray Ferguson who came over and spent 2 seconds figuring out what the problem was. The garage door is working smoother than ever. If I have any problems in the future I will be sure to call your company & recommend you to all my friends.
- Paula Scheve
Shawnee, KS
After a rather lengthy delay, we got our garage door installed today! It has been frustrating waiting for it, but the end result is awesome!
- Scott Heptig
Product:
Shawnee, KS
Tech showed up at stated time and was professional in his inspection of old unit. Decided to go with a brand new unit since our old unit didn't have safety eyes on base of side rails. The new unit with installation was cheaper than expected. We are satisfied with the new unit and extremely satisfied with our tech, Josh D.
- Ron Roy
Product:
Shawnee, KS
I saw your ad on TV and the expectations were as described. The trucks were nice and very organized. Dylan was our tech and was punctual, communicative, and professional. The installation was great and as expected. I highly recommend Precision for any garage door repair/service.
- Raymond Kyle
Product:
I think Daray did a very good and fair job he fixed and repaired or replaced all the right parts it needed to get everything to work the right way.
- David Misemer