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Saw TV ad and had spring replaced almost a year ago. Recently one of the cables that lifts the door came off the pulley. Based on last service I called Precision again. Turns out there was also a factory defect in the spring they replaced a year ago. They replaced the spring under warranty and the rest of the repairs were less than $90. David, the technician was friendly, professional and quick

- ALLAN WADE

On time, professional and a fair price. Dean, our technician, kept us informed, completed the work on time, showed us how everything worked, and left our garage clean. Highly recommend your company and Dean!

- Larry Gamble

Precision Garage Door's estimate for spring replacement and opener installation on my single garage door exceeded $2,000 – a figure that seemed unjustifiably high given local market rates. When I raised concerns, the technician responded defensively, citing a 200% cost increase and tariffs as justification, which felt dismissive rather than explanatory. Fortunately, a second local provider inspected the same setup and quoted half the price for equivalent work, underscoring the discrepancy. While Precision may deliver quality repairs, their pricing and communication fell short, leading me to select a more transparent and cost-effective option. I won't be returning for future needs.

- John Schoenfeldt

I chose Precision because I had used them before and was satisfied with the service. Once again, with Connor in charge of the fix --- he explained the correction needed and proceeded to work away. His professionalism and customer service was appreciated. Wenda Shafer

- Wenda Shafer

Richard was it technician was very knowledgeable and did a great job explaining everything to us. He gave us several options on the amount of work we wanted to get done. After he was done are 3 doors all were working like new.

- John Webb

Tyler is by far the BEST in the business. He is professional, honest, and hard working. He replaced all of our worn out rollers on both overhead doors and replaced both garage door openers. This was the first time I used Precision and they will my go to, going forward. I will be recommending them to all of my neighbors as well. It’s hard to find a reputable company and representatives who enjoy what they do! Thank you. Thank you. Thank you!!!

- Tom Doyle

Well Brian I think you are doing a great job, I am very impressed with your employees, very polite and explained everything to me, did a great job and I would highly recommend your company to anyone in need of garage door work. Thanks very much,Carroll McCullagh

- Frances McCullagh

I couldn’t be more pleased with the professionalism and overall performance of the technicians addressing my issues. Completely satisfied with the outcome especially since two other companies and after some expense couldn’t resolve my problems. Precision will be my go to company with referrals for future problems.

- John Johnson

When I scheduled my appointment for yearly maintenance on my garage doors I was misinformed about the cost. Dean the technician was very helpful in making it right with what I was told. I appreciate him and his customer service.

- Cherie Long

The repair service was outstanding. The technition is extremely well qualified & professional.

- Gerold Carman

We've used your company before so we had high confidence to call again. Our opener had failed and needed another. Tyler and Dave came in and offered options for a new opener. After we made our choice, they went work and finished in about an hour. Tyler gave me an intro to new opener and helped set the code. A genuine pleasure to work with.

- Samuel Byrd

Richard was on time arriving and promptly at inspecting garage door and providing me a quote. He did a quick and very good job replacing one broken roller hinge and installing the nylon rollers. Will definitely use them again

- Herbert Litke

Very fast, friendly, and professional service! I would highly recommend!

- Sarah Dial

Had very professional service when Precision worked on my garage door in the past. Recommended you to my step daughter [Renee] for her door problems. When we set up the appointment we did on-line chat to confirm we would get a heads-up before technician headed to the site. We did not receive the heads-up which was needed since no one was at house to answer the door. [Fortunately, my step-daughter happened to be there] By the time I arrived the work was completed and I paid for the work [about a half-hour job]. When I asked Landon what he found he gave me an answer like: "I knew what the problem was and took care of it." No specific steps he did. Then he said the wheels were bad and needed to be replaced. I told him no. I was going to call Precision later in November to come and check my door, but was not as impressed today with professionalism. A call to customer before arrival should be SOP. Note: because of unavailability of having someone at the house my wife's [Renee's mother who paid] phone number was given and my email was used for contacts. No one at the house should be contacted.

- Renee Green

Antonio did a fantastic job, great communication, arrived on time, and was very fair. Will recommend Precision and Antonio to my friends and family.

- Jeff N

I was not able to get my garage door up. Your company was out within an hour. Broken spring! Antonio was very easy to work with, explained things well and looked over the entire door machinery and the other garage door. Very happy I chose Precision.

- Susan Bond

About three years ago, we purchased new doors, openers, etc. for our garage from Precision. The opener for our large door recently stopped working so we called Precision to help us with it. We were told that the plastic gear in the Genie motor broke but that a new motor with a metal gear was now available...for $1,500 dollars. We were also told that it was possible to swap out the gear itself for a few hundred dollars and that we would receive a call to book the service. After a few days of waiting, we called Precision to follow-up and were told that the technician had to be consulted about it and that we would receive a call back. Needless to say, we didn't receive a call back. Unacceptable. Suggesting to replace the motor for another $1,500 after spending all that money with Precision just three years earlier is crazy. Not to mention the lack of follow through. I have a neighbor who is looking to replace their garage doors soon. Rest assured, they won't be reaching out to Precision. I look forward to seeing my comments on your site.

- Albert & Cecelia Guardado

Hi! I had the BEST! Precision service technician experience with London Benjamin. He installed my Brand New Equipment with Great Care. He listened to all my concerns and was very knowledgeable and Responsive. I’m really Happy with the way London took his time in checking out the Entire System including the Garage door. Everything from Top to bottom going over carefully. I also loved the Brands they carried are High Quality with Great Warranties. London B went Above and Beyond and I will always ask for him Specifically because of his work ethic and Professionalism. Thanks Precision and London, Your The Best Of The Best! Linn J

- Linn J

I liked your commercial on TV. You looked like honest people that would get the job done that day.

- Nancie Kieweg

I would recommend Precision Doors. Today was a repair on a door panel that my teenager backed into. The techs located replacements for me and provided several options on how to proceed. Last year I needed work on the outside keypad, and the job was handled very well. The guys provided options and precise cost estimates and the work was well done.

- Randal Wilson

Thank you Daray! Precision was easy to schedule and on time. Had all the parts ready for my garage door repair. Daray was professional, friendly and did a great job explaining what needed to be done. He performed the work exactly as he quoted and right on time. Our door is operatin better than ever - Great work! Thanks again!

- Bryan

I left a review on Google as well. I made an appointment at 6:45 in the morning, my garage door wouldn’t open. I got an appointment for early afternoon. I was amazed. Antonio my tech even arrived early. He had my problem identified and offered 3 strategies to handle my repair. All the estimates were in writing and the one I chose was ended up exactly as quoted. The who experience was excellent. I highly recommend Procession. Their Commercial is 100% true, their techs are the top notch.

- John Giesler

London was very helpful in explaining our issues and helping re-programming our keypad.

- Harrison Pittman

Richard was prompt, efficient and helpful in correcting our issue with our system. He suggested re-mounting the door sensors so that it will be harder for them to become misaligned. He finished in short order and we are back in business again.

- Richard 'Rick' Shelby

Very professional

- Rick Watson

London Benjamin was courteous and professional. He fixed our garage door quickly and it works great!! BBB rating always makes a difference for me. Your commercials are also good.

- Jean Porter

Excellent speedy service. Thank you.

- Patrick Martin

Excellent response time and service. 1. Broken spring, unable to get my car out for appointment and first well known company could not come for two days (I had used them previously) 2. Precision could come same day, confirmed with text and picture of employee who would be coming. 3. Rich finished his current assignment and was able to come earlier than expected, also called to see if it was OK to come early. 4. I moved into my home (new) almost 14 years ago. Repairs are pricey but satisfied with price quoted and charged. 5. Rich, the repairman was professional, knowledgeable, courteous, pleasant and didn’t putz around. I appreciated the quick response and totally recommend Precision Garage Door Service.

- Patricia Decamp

Yes, the tech knew what he was doing. Spent little time at the house. Solved the problem. He was very courteous. Wanted someone who could take care of the job and do it right the first time. I chose this company due to the commercial on tv.

- Timothy Barr

Technician was on time, pleasant, knowledgeable, and professional. Very tidy, also -- left no mess behind. Technician fixed our garage doors perfectly; doors will now shut soundly with no gaps to let in the elements/insects. Technician also replaced rubber strips along bottom of door and weatherproofing strips, too (they were cracked and ineffective). Would definitely hire this company in the future should garage door repairs be needed -- very fast and reliable service.

- Steve Meinholdt