Review:

I had used your company on 10/7/2013 and had a very good experience. The techs name was Adam Dressler. So when my door started making noises like it was in a bind I looked for your web site. An offer on your site stated "no trip charge if parts were purchased." I was charged $69.95. There was a tech, a supervisor and I assume a trainee who showed up which I thought was a little strange but the tech and Mr Steele proceeded to tell me all that was wrong with my door. I asked how much the repair would be and Mr. Steele got out his cell phone and added up $885.00. I thought that sounded fair and told him to fix it. When they were finished the total came to$1177.95. My wife is not well and doesn't handle controversy so I paid and thought I could get this fixed later, so I called Mr Steele the next day and all I got out of him is that more parts had to be replaced than he thought and he didn't tell me. This guy is the supervisor? He did tell me he moved here from Dallas " so he could make more commission." When I got and email from you the first time an returned it telling you that I wasn't happy I heard nothing. Hope to hear from you this time!

Review:

Tanner quickly discovered my garage door issues were not the remote battery going low, but the framing was loosening causing it to 'confuse' the sensors (along with the sunlight through the windows of the door). True, the battery was getting a little low (expected after 15 years). Did get a couple new, reliable openers; the frame was tightened; the sensors reset; new openers programmed for the door. Very pleasant young man; quick worker, very willing to explain what was happening and correct the issues with the door. Personally would not have picked having windows in the garage door, but they do keep it from being completely dark when going into it during the day, early morning or evening.

Carol, Thanks again for choosing Precision door. Tanner always strives to give the best customer service possible. I am so glad that he was able to make your garage door repair a pleasant experience. Please feel free to recommend us to your neighbors, family and friends.

Review:

Tanner showed up early, checked both garage doors and recommended the needed fix and fully explained why the fix was the best solution for my door. Once authorized the work was done with quality in 30 minutes. Great service and technicians.

Tanner leads our team in quality service and reviews. I am glad he made your experience a good one.

Review:

Tanner showed up early, checked both garage doors and recommended the needed fix and fully explained why the fix was the best solution for my door. Once authorized the work was done with quality in 30 minutes. Great service and technicians.

Tanner is a great technician and strives to provide a "service first" experience. Thanks for the feedback, please feel free to recommend us to your family and friends

Review:

Terry did an awesome job he was very professional on time and I'm very satisfied I would recommend you to anyone

Thanks for the great review Mike...we truly value your referrals and are glad Terry met all of your expectations

Review:

Terry Wilson, your technician, was very helpful in correcting what amounted to a minor problem with the operation of our double car garage door. He was very courteous and was quite helpful in correcting our problem. He made several suggestions for us to deal with the maintenance of our doors. We will certainly call upon your company for our future garage door repair needs.

Review:

Great company. Honest, up-front, and fair. Terry is excellent. I wouldn't call anyone else.

Terry is one of our best technicians. Thanks for the positive feedback.

Review:

I got a new garage door opener installed itt only took 1 1/2 hours and the installer provided great customer service.

I'm glad we were able to provide you great and timely service

Review:

Company was great to work with. Understood my problem and worked with me to provide a solution I was happy with.

Review:

Used your service before. Thank you again!

We love repeat customers!!

Review:

Mike and his internship met me at the time they said...on time...they tried to resolve the problem and did. But they did not have the logic board board and are looking for it because mine is old. I am expecting a phone call for tomorrow or Friday to get this resolved...Great people...thank you

Review:

I have used Precision Door for the past several years and wouldn't use anyone else. They are honest in their assessment and will tell you when it is prudent to save money and when it is prudent to make a more significant repair. Their techs are knowledgeable and personable. You can use their service with confidence.

Review:

Job well done. Make was timely, efficient, and professional.

Review:

Mike immediately found the problem and had it fixed in less than 5 minutes!

Review:

Very fast, clean and job well done as told it would be.

Review:

Quick and efficient! Technician knew his stuff!! Will definitely keep in mind for next time!

Review:

My garage door had an issue this morning that needed immediate attention so it would close and I could get to work. I was in a bind and called Precision. Mike was at my house within an hour to fix the issue. I really appreciate the speed of being able to have a technician at my house, and the quality of work provided. Since this was an unexpected expense, Mike worked with me to create a solution that I could afford, while also letting me know other fixes I may need down the road and can budget for. Mike was very personable, educated me on my door, and I felt very comfortable with the work he performed.

Review:

Terry and Mike came out to provide an estimate for garage door replacement. They got right to business on measuring and providing me with information I need to make a final decision. Both were very courteous and comfortable to talk to.

Review:

We had two new doors and openers installed. From the very beginning, the service and professionalism were outstanding. I was most impressed with the install technician Terry. He worked for 12 hours straight (by himself) removing old doors and openers, installing new ones, setting everything up, cleaning and maintaining his work space as he went, and all the while putting up with numerous questions and interruptions from me. Terry was personable, professional, and clearly enjoys his work. I can't say enough about him. The doors look and operate great and the process was painless. Thanks!

Review:

Terry and his partner were great. Very professional service and they answered all my questions. I initially wanted a keypad installed. But after talking with Terry I decided to have an entire opener installed. Thinking they would have to reschedule, Terry said they had what they needed to do the job. Both Terry and his partner installing the new opener were very professional. They explained all my options in detail and answered my questions to my satisfaction. If I hadn't spent so much time talking to them they could have finished a lot faster. I am very pleased. Bobby McGoffin

Review:

Terry was very good in explaining and showing what needed to be done to ensure maximum performance, as well as ensuring safety relating to the operation of the garage door. Based upon his recommendations, additional work was approved based upon the presentation.

Cleo, Thank you for taking the time to review our service, we appreciate your kind words :)

Review:

I had asked aloud in the waiting area while my car was being serviced yesterday if anyone knew a good garage door repair company. Mike Medina said that your company had done work at his home and he had been quite satisfied. I phoned this morning (12/1/15) and was surprised that you could have someone come this afternoon. The appointment was set for between 2-4:00 p.m. The technician (Joshua Beck) arrived at 2:00 on the button and went to work immediately to find the problem. As my door operator is old, he had to make a special trip to procure a part. He returned and completed the job to my complete satisfaction. He replaced the springs, and a belt for the motor. He thoroughly explained to me the problem, and the repairs needed. He also oiled the other garage door, which had been squealing loudly, taking care of that issue. Based on my experience, I would definitely recommend your firm.

Linda, Thank you for your kind words, we appreciate you taking the time to share your Precision Door experience :) Kind regards,

Review:

This is the second time I have used Precision and have been very pleased with the service each time. They have been prompt, courteous, competent, and have never tried to sell me something I didn't need. That means a lot to me.

Carol, Thank you for the kind words, we appreciate you taking the time to share your Precision Door experience.

Review:

Well done. Timely. Will use again.

Mr.Johnson Thank you for the kind words, we appreciate you taking the time to review our service and sharing your Precision Door experience. :)

Review:

Very fast! Garage door works better than anytime since we've owned the house.

Don, Thank you for the kind words, we appreciate you taking the time to review our service and for sharing your Precision Door experience :)

Review:

The techs that came Rick and Reggie were very polite and professional. Very impressed with the promptness of the call.

Rebecca, Thank you for the kind words and taking the time to review our service. We appreciate you for sharing your Precision Door experience :)

Review:

I just had an estimate done. Technician Rick was very professional and explained everything that they would be doing and gave me the cost of the services

Richard, Thank you for taking the time to review our service, we appreciate your kind words...

Review:

Our technician was extremely polite and professional. Did the work on a very short notice and did a great job. Very happy with the service!

Thank you Kreifels family, for the kind words. We appreciate you taking the time to review our service and sharing your Precision Door experience... :)

Review:

Garrett was on time, which I appreciate, got right to it and got the job done. Very efficient which I appreciated so I was able to at least get a half day in at work. Garrett was also very professional.

Debbie, Thank you for the kind words, we appreciate you taking the time to review our service. Kind regards,

Review:

I called Precision because they provided excellent service in 2012. I was in a time crunch with my car inside my garage and the spring broke on the garage door. Precision was able to be at my house within a couple of hours!!! Rick got everything fixed in a very hot garage. This is most certainly a 5 star company that I've called before and will call again if needed!

Carol, Thank you for your continued patronage, we appreciate your kind words. And thank you for taking the time to share your Precision Door experience, we all like a pat on the back:)