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about Precision Garage Door in:
Prairie Village, KS
Precision Garage Door of Kansas Cityhas received 23 reviews, averaging 4.87 Stars:
Prairie Village, KS
Prairie Village, KS
Our service tech, Alex, was extremely helpful in diagnosing our problem and offering us options as to how to remedy the situation. He was prompt, courteous, personable and knowledgeable in products available to us. We called and set our appointment for Saturday February 10th. Again, Alex called and arrived earlier than the appointed time. Work was completed in a timely manner with no interruptions. When finished, Alex took the time to walk me thru all the functions of our new opener, answered all my questions and helped me set up your phone app. We are extremely pleased with the work Alex performed and his professionalism. We wish him the best in his upcoming move.
- Rick Shelby
Product:
Prairie Village, KS
I got your name from a Value Pak coupon. I wanted to evaluate if your techs had experience, so I scheduled an estimate. Tyler impressed me, he evaluated then he explained simply and clearly what needed to be done. I hired him on the spot and cancelled the other estimate I had scheduled. I would recommend him to others.
- Ann Ye
Prairie Village, KS
Pleased with the service! It was done quickly and professionally.
- Karen Koupal
Product:
Prairie Village, KS
I’m very pleased. They reviewed all my options and explained their warranty. They were on time, polite, professional and treated the job as if it were their own personal garage door. No doubt I would call them again and strongly recommend them. They are solid.
- Bill Black
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Product:
Prairie Village, KS
Alex, your service person, did a great job. It was a pleasure to have him work on my garage doors. He explained to me what needed to be done, answered all of my questions, was courteous and very professional. Also, before leaving he instructed me on how to best maintain the garage doors. I believe you have an excellent employee in your staff.
- Tony Paz
Product:
Prairie Village, KS
Garrett was outstanding...a great technician, knowledgeable and great communicator.
- John Stacy
Product:
Prairie Village, KS
Precision Door did a great job for us. Our repairman did a fantastic job of explaining the repair and making suggestions on how to keep our garage door in good condition.
- Sarah Blackman
Prairie Village, KS
I used this company before for a repair and called them when the garage door opener quit working. The guys came to my house in less than three hours and had a new one installed very quickly. Instructions were provided. Both men were friendly and cleaned up afterwards.
- Doug Frost
Product:
Prairie Village, KS
Gabriel was wonderful. He was kind and very professional. Precision Door KC Company has our vote.
- John m (jack) & jenney lee Ryan
Product:
Prairie Village, KS
I am very happy with the service I received from Precision. The lady who took my call and scheduled the appointment was very nice and helpful. I received a confirmation email with the appointment and a picture of the technician who would be doing the service. Gabriel called before coming and was very efficient. He looked everything over and gave me options. The work (new spring) was completed in less than 30 minutes and he went over everything he did. Will use again.
- Joyce Harris
Product:
Prairie Village, KS
Left my house with incomplete diagnosis. Suggested a complete door purchase and install when all I needed was a security sensor replaced, diagnosed and fixed by another company.
- Jim Huslig
Prairie Village, KS
My garage door had an issue this morning that needed immediate attention so it would close and I could get to work. I was in a bind and called Precision. Mike was at my house within an hour to fix the issue. I really appreciate the speed of being able to have a technician at my house, and the quality of work provided. Since this was an unexpected expense, Mike worked with me to create a solution that I could afford, while also letting me know other fixes I may need down the road and can budget for. Mike was very personable, educated me on my door, and I felt very comfortable with the work he performed.
- Mary Melton
Product:
Prairie Village, KS
I had asked aloud in the waiting area while my car was being serviced yesterday if anyone knew a good garage door repair company. Mike Medina said that your company had done work at his home and he had been quite satisfied. I phoned this morning (12/1/15) and was surprised that you could have someone come this afternoon. The appointment was set for between 2-4:00 p.m. The technician (Joshua Beck) arrived at 2:00 on the button and went to work immediately to find the problem. As my door operator is old, he had to make a special trip to procure a part. He returned and completed the job to my complete satisfaction. He replaced the springs, and a belt for the motor. He thoroughly explained to me the problem, and the repairs needed. He also oiled the other garage door, which had been squealing loudly, taking care of that issue. Based on my experience, I would definitely recommend your firm.
- Linda Grace
Linda, Thank you for your kind words, we appreciate you taking the time to share your Precision Door experience :) Kind regards,
Product:
Prairie Village, KS
The techs that came Rick and Reggie were very polite and professional. Very impressed with the promptness of the call.
- Rebecca Boresow
Rebecca, Thank you for the kind words and taking the time to review our service. We appreciate you for sharing your Precision Door experience :)
Product:
Prairie Village, KS
I just had an estimate done. Technician Rick was very professional and explained everything that they would be doing and gave me the cost of the services
- Richard Worley
Richard, Thank you for taking the time to review our service, we appreciate your kind words...
Product:
Prairie Village, KS
The guys were great! Arrived promptly when I called after on spring broke and the door crashed. I could not lift the wooden door by myself, had to have the work done fast. They opened it and put new springs and cables on both sides, re-installed the runners, did an entire fix of everything but the door itself, for 10% of what I had been told years was the only solution to my problems: to replace the door ! One corner of the door had been bent in, and the door only manually operative, for 8 years!
- doug drake
Doug, Thank you for sharing your Precision experience, and letting us know that your happy. Terry and the rest of us love what we do and it's reviews like yours that let us know were doing it right :)
Product:
Prairie Village, KS
Five Stars! From the receptionist to the salesman/ scheduler to the serviceman, very pleasant people! Prompt service at a reasonable price! I will be a return customer!
- Curt Johnson
Curt, We appreciate your kind words from the Call Center, to Terry, your tech. Thank you for taking the time to review our service. We look forward to being your go to garage door company.
Product:
Prairie Village, KS
5 stars...Terry came during the scheduled time and performed every task beyond the quality I was hoping for!
- Bob Tucker
Product:
Prairie Village, KS
Tobin was a very personable and knowledgable technician. Explained everything well (much better than the customer service rep who set up the appointment) Performed the work in a timely and professional manner. The website could use a little work by explaining the available discounts, coupons, etc better.
- Ed Rea
Product:
Prairie Village, KS
Review REPLYREPLY ALLFORWARD Mark as read Ed Rea Wed 11/26/2014 7:46 PM To: Dave Green; Hello Dave, I just wanted to drop you a note regarding Precision Door's recent service and your help with the project. I have a rental property in Prairie Village, KS. Late afternoon on Saturday, November 15th, my tenant called with a stuck garage door. I called Precision Door, and much to my surprise, a technician was dispatched that evening. The tech, Aaron Rhodes, did an excellent job of diagnosing the issues and did a prompt, efficient repair of the door. I had one satisfied tenant! Thanks again for your help and Precision Door's professionalism. Ed Rea
- Ed Rea
Thanks for your comments Ed, we aim to please.
Product:
Prairie Village, KS
I highly recommend Precision based on today's experience. Tobin was amazing as he tried to repair instead of replace our unit. Figured out the wiring was the problem and remedied it for much less than the cost of a replacement. This company's name and number will be in my file for any future problems and I will share it with anyone who asks. Prompt, same day service, professional and reasonable. Thank you Precision.
- Kathryn Deleon
Thank you or you so gracious review.
Product:
Prairie Village, KS
I want to commend David the Operations Manager of Precision Door. He made a follow up call to me because I was unhappy with my initial appointment results. He was genuinely concerned that I was not satisfied. He bent over backward to smooth things out with me, complete my job and warranty it for 5 years. He's a first rate manager that wants to do the right thing and cares about his customers. Precision Door cares and wants their customers happy. This is a rare quality in today's world. I would highly recommend Precision Door.
- Jim Ward
Thank you so much for your patronage. We really appreciate having people like you as our customer.
(816) 379-3838
(816) 379-3838(913) 850-6226
(913) 850-6226(785) 236-7657
(785) 236-7657(816) 281-8876
(816) 281-8876(913) 871-9297
(913) 871-9297(913) 871-9162
(913) 871-9162(816) 799-0016
(816) 799-0016(816) 872-3016
(816) 872-3016(785) 262-9189
(785) 262-9189Office: (816) 944-1601
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Technicians were prompt, professional and courteous. I would definitely use them again and recommend them to friends and neighbors.
- sandra hooper