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about Precision Garage Door
Precision Garage Door of Kansas Cityhas received 35 reviews, averaging 4.00 Stars:
Kearney, MO
Product:
Shawnee, KS
Conner was prompt and effecient, Pricing is getting high enough to prompt shopping around in the future
- Jay Andersen
Greenwood, MO
The technician showed up right on time. The only concern I have he said a receipt will be sent to my email. I only received this email survey. No receipt. Charles Raymond
- Charles Raymond
Olathe, KS
Your Tech was polite and explained the situation quickly. He seemed to work like he knew what he was doing.
- Chris Martin
Product:
Topeka, KS
Very nice technician did a great job. I was surprised with the cost about 20 % more than local company. Two hours late on arrival but please with his work seemed very knowledgeable
- Ted Jilek
Product:
Independence, MO
Your service was excellent. You listened to my needs and budget and worked within it. It turned out to be more than I expected l.
- James Coil
Product:
Kansas City, MO
It was a nice professional experience working with Mr. Conner. He took his time to make sure I understood the process and went over my options so I would know ahead of time what I was paying for. also insured me, that everything would be under warranty and the job would be professionally done.
- Garrett Marks
Kansas City, MO
The technician Steve Ray was very professional and courteous and he was very thorough.
- Mario Escobar
Product:
Leawood, KS
Daray did a great job. I tried to explain on the phone that this was a big job and the door weighed 600 lbs. Daray was alone, but this was a 2 man job, mostly for safety sakes. It’s done, it wasn’t cheap, but was more than I could do on my own. Appreciate Daray, you should take better care of your guys, cheaper than workers comp to send 2 guys, just sayin’
- matt dehan
Product:
Holt, MO
Prompt service. Conner was an efficient worker and nice young man to deal with.
- Judy Gingerich
Product:
Gladstone, MO
5 Stars all the way !!! Rich was Awesome, nice polite , very knowledgeable. We're very pleased
- Vic Caruso
Product:
Independence, MO
I contacted your company to have my garage door lubricated. The representative that came out was very friendly and knowledgeable and was able to complete the repair quickly. I have only one complaint and it deals with price. When I called to make the appointment, I actually knew exactly what was needed and asked what the cost would be? I was told about $50.00 (actually $48.00 and change) by the woman who took the call. When the Rep came out, suddenly the price grew...and grew...and GREW!!! Obviously, I understood it was going to be more depending on additional services but I did not want additional services; I just wanted the lubrication. The Rep said the price for that was $125.00! When I asked what happened to the $50.00 that I was quoted, he actually said to me "Do you really think I would come all the way out here for $50.00?" You know, I have worked in customer service all of my adult life and that was probably the rudest comment I have ever received from a company Rep. I realize I must be very naive about prices and truly did not have an issue paying more. My issue is that I was quoted $50.00 and that's what I expected to pay and then I was rudely told that your company wouldn't even come out for that amount? Then why quote that amount???
- Sharon Evans
Olathe, KS
Please send me a copy of the receipt for the key pad that was installed at my house Friday, June 21, 2024. Send it to mary.sabala@cvshealth.com. Or text me the receipt: 913-530-1174. My home address is 965 E Cavendish Trail, Olathe, KS 66061. Kind regards, Mary Agnes Sabala
- Aggie Sabala
Product:
Harrisonville, MO
My overall experience with the doors they installed was a good one. The tech was very nice and asked my opinion on several items. His experience at 3 months on the job will improve with time to be an exceptional installer! Thanks for a good job!
- Forrest Malone
Product:
Your Service Technicin( Daray Ferguson) contacted me prior to his arrival and advised when he would arrive for the service call. He arrived timely and was able to diagnose the problem very quickly. He explained the problems and the various solutions and provided an estimation of the costs for the needed repairs. He was very professional and courteous.
- James Carlson
Product:
Raymore, MO
Mr Daray Ferguson was very professional and took care of the problem in a timely manner,he knew what he was doing,and im very satisfied with all he did,TY TY L.Crocker
- Larry Crocker
Gladstone, MO
I went with the first googled inquiry and I’m glad I did,Alex was super friendly and went straight to the problem made the necessary adjustment(s) inspected components lubed the springs and roller tracks a bit and off he went!! Good,timely and professional job,no complaints. Thanks gang!!
- Jeff Clark
Olathe, KS
To be honest, the reason we called Precision was because of the professionalism of tech we had the first time. I dont believe we will be calling again after this repair. This tech was knowledgeable but obviously worked for commission. At no fault of Precision, I believe the bar that goes through the springs wasnt installed level and is causing the bearings to wear prematurely. We werent in a position to pay $1000 at this time so we opted to only replace the springs. While everything was apart i asked he would mind lowering the bearing plates which consisted of 2 bolts/nuts per side. Was told no since i wasn’t replacing the actual bearings. I then asked if i could lower them myself since everything was apart and no tension on the springs but also no. This may have taken me a minute…more time to move the ladder than removing the 2 nuts and retightening them. We’re happy they were able to schedule us same day since our cars were trapped but this tech wasn’t interested in helping us out. Oh well, lesson learned.
- Jon F
Product:
Spring Hill, KS
I really didn't like your representive quoting me a $795 price, them I called Overhead Door of KC Got a lower price. Then the price from you was dropped $200. That smacks price inflation. This makes me very suspicious of your original price. I think this is bad business practice!!!!
- Ken Bingman
Shawnee, KS
The arrival time of our technician was miscommunicated. We were told an 8:00 am to 12:00 pm window by phone and confirming email. The technician was given a 12:00 pm to 4:00 pm window. The work performed was very satisfactory and the technician was knowledgeable and most courteous and informative. If it wouldn't have been the issue of the time frame within the work was expected to be performed I would have given a 5 star rating.
- Mike Goering
Product:
Kansas City, MO
I called Precision Door as I had water coming in my garage from the bottom of the garage door. Josh came out & tuned up the garage door & replaced the seal at the bottom of the door. I'm only giving 4 stars as we have not had any heavy rain since this was done so I'm unsure yet if that problem is fixed. I will say I would give Josh 5 star rating. He was very professional & friendly & did a great job explaining things & informative of garage door maintenance. I am hoping I've seen the last of the water in my garage for awhile!! Will definitely use this company for any future needs.
- Sandy Piontek
Platte City, MO
The technician (Dayan) that came out was great! Two minor complaints. 1) I could tell he was taught to find more things wrong with my garage door to make more money. 2) He was almost 2 hours late. I was told he would be there between 8 am and 12 pm. Not his fault at all. Poor planning by management.
- Chad Dalton
Hi Chad, Thank you for the feedback. We will look into the items you have mentioned. We appreciate your time and doing business with you!
Product:
Independence, MO
Complete replacement of my opener was a little high in price but the repairman gave many options. We were able to come to an acceptable conclusion. Repairman was friendly, did exceptional work and cleaned up the mess. All in all, very happy with the service.
- Donna A.
It is a big decision, and we are grateful you gave us the opportunity!
Kansas City, MO
The technician Daray did a great job. He was efficient and thoughtful. The job was completed on the day the company said it would be. So far (it hasn't been 24 hours), I am satisified. I have used the keypad several times today, and it works well.
- Vedrene r Henderson
Product:
Gladstone, MO
Little mix up with scheduling between office and technician is only reason for four stars otherwise five stars for service of tech. Very knowledgeable and nice personality.
- Mike North
Product:
Cleveland, MO
Mr. Major did all he could do but was unable to fix it because the last people that were out screwed it up and twisted it. He was able to show my husband the problem. my appointment was between 10-12PM and he was there at 10:10 that was awesome !! he was very polite and very helpful. Thank you for trying and explain everything.
- Doris Kenny
Kansas City, MO
Professional Competent Little pricey
- Ken Payton
Product:
Kansas City, MO
The technician was professional and extremely fast at repairing my door. The only disappointment was that while making the appointment over the phone, I was told that the service charge would be $69.00m but if work was performed it would be reduced to $49.00. That did not happen. I am satisfied with the repair work ultimately.
- Harold Ballance
Lee’s Summit, MO
The service was completed quickly, they were polite and thorough in explanation of the new parts. I would gladly give a recommendation to use them for garage door needs.
- Aaron Scully
Aaron glad we could provide you great service, with a quality recommendation. Please recommend us to your family and friends
Product:
Parkville, MO
Other than the estimate on ETA, it was all good. They came about 8 ( instead of 6), so glad they worked late to get the opener fixed.
- Randy Timmerman
Randy, Thank you for your patience, and taking the time to review our service. We appreciate your kind words, Some garage door emergencies do take a little longer to fix, but we don't leave until the door is fixed right. Just like we did for you :) Kind regards,
(816) 379-3838
(816) 379-3838(913) 850-6226
(913) 850-6226(785) 236-7657
(785) 236-7657(816) 281-8876
(816) 281-8876(913) 871-9297
(913) 871-9297(913) 871-9162
(913) 871-9162(816) 799-0016
(816) 799-0016(816) 872-3016
(816) 872-3016(785) 262-9189
(785) 262-9189Office: (816) 533-6803
5429 Dr. Martin Luther King Jr. Blvd
Kansas City, MO 64130
Office: (816) 944-1601
1201 W College St
Suite 700
Liberty, MO 64068
Office: (913)286-1225
815 S. Clairborne Road
Suite 215
Olathe, KS 66062
Office: 816-300-9687
656 SE Bayberry Lane
Suite 103A
Lee's Summit, MO 64063
Office: 785-236-7256
231 SE 53rd Street
Suite D
Topeka, KS 66609
Installer was only able to program 1 our vehicle's openers. Disappointing based on the money we spent. Other than that it was fine.
- Monte Griffey