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Precision Garage Door of Kansas City
about Precision Garage Door
has received 16 reviews, averaging 4.00 Stars:
The arrival time of our technician was miscommunicated. We were told an 8:00 am to 12:00 pm window by phone and confirming email. The technician was given a 12:00 pm to 4:00 pm window. The work performed was very satisfactory and the technician was knowledgeable and most courteous and informative. If it wouldn't have been the issue of the time frame within the work was expected to be performed I would have given a 5 star rating.
- Mike Goering
Kansas City, MO
I called Precision Door as I had water coming in my garage from the bottom of the garage door. Josh came out & tuned up the garage door & replaced the seal at the bottom of the door. I'm only giving 4 stars as we have not had any heavy rain since this was done so I'm unsure yet if that problem is fixed. I will say I would give Josh 5 star rating. He was very professional & friendly & did a great job explaining things & informative of garage door maintenance. I am hoping I've seen the last of the water in my garage for awhile!! Will definitely use this company for any future needs.
- Sandy Piontek
Platte City, MO
The technician (Dayan) that came out was great! Two minor complaints. 1) I could tell he was taught to find more things wrong with my garage door to make more money. 2) He was almost 2 hours late. I was told he would be there between 8 am and 12 pm. Not his fault at all. Poor planning by management.
- Chad Dalton
Hi Chad, Thank you for the feedback. We will look into the items you have mentioned. We appreciate your time and doing business with you!
Complete replacement of my opener was a little high in price but the repairman gave many options. We were able to come to an acceptable conclusion. Repairman was friendly, did exceptional work and cleaned up the mess. All in all, very happy with the service.
- Donna A.
It is a big decision, and we are grateful you gave us the opportunity!
Kansas City, MO
The technician Daray did a great job. He was efficient and thoughtful. The job was completed on the day the company said it would be. So far (it hasn't been 24 hours), I am satisified. I have used the keypad several times today, and it works well.
- Vedrene r Henderson
Little mix up with scheduling between office and technician is only reason for four stars otherwise five stars for service of tech. Very knowledgeable and nice personality.
- Mike North
Mr. Major did all he could do but was unable to fix it because the last people that were out screwed it up and twisted it. He was able to show my husband the problem. my appointment was between 10-12PM and he was there at 10:10 that was awesome !! he was very polite and very helpful. Thank you for trying and explain everything.
- Doris Kenny
Kansas City, MO
Professional Competent Little pricey
- Ken Payton
Kansas City, MO
The technician was professional and extremely fast at repairing my door. The only disappointment was that while making the appointment over the phone, I was told that the service charge would be $69.00m but if work was performed it would be reduced to $49.00. That did not happen. I am satisfied with the repair work ultimately.
- Harold Ballance
Lee’s Summit, MO
The service was completed quickly, they were polite and thorough in explanation of the new parts. I would gladly give a recommendation to use them for garage door needs.
- Aaron Scully
Aaron glad we could provide you great service, with a quality recommendation. Please recommend us to your family and friends
Other than the estimate on ETA, it was all good. They came about 8 ( instead of 6), so glad they worked late to get the opener fixed.
- Randy Timmerman
Randy, Thank you for your patience, and taking the time to review our service. We appreciate your kind words, Some garage door emergencies do take a little longer to fix, but we don't leave until the door is fixed right. Just like we did for you :) Kind regards,
Overland Park, KS
Prompt same day service on a Wednesday with technician Terry Wilson. Indicated that our spring was undersized for the two car garage door. Replaced springs, repaired top of door where bent, reinforced. Also replaced a circuit board and inside garage door opener on the second single car garage door that was more than 15 years old. All worked well except for the new indoor garage opener. The light and lock buttons did not function. Technician Aaron Rhoades came out the following Saturday morning. Road construction in our area made it difficult to get to our house. He was very polite and apologetic for the 10-15 minute delay in figuring out how to navigate into our neighborhood. He reversed the wires on the inside garage door opener. All is good. No charge covered by warranty for the follow-up visit. Rated as a 4 star instead of a 5 just because of the need for a follow-up visit.
- Tina Klehn
Klehn Family, Thank you for making us your choice in garage door repair, and taking the time to review our service. We appreciate your kind words, and hope to get the 5 stars on the first visit, should you need any future repairs... Kind regards,
Lee’s Summit, MO
Technicians did a great job and were friendly. Cost seems too high. $65 for a bracket? Will probably look around for a better price next time.
- Nick & Maria Danna
Maria, Thank you for using our service, we love what we do! The bracket you are referring to, is a Center Bearing Bracket that allows your shaft to turn while supporting the two high cycle torsion springs that are bolted together on the bracket, It has 13 stainless steel ball bearing, and is a key piece of the daisy chain that makes your door go up and down. The price of the bracket includes the installation of the bracket. And you received a 5 year warranty on parts and labor. I hope that this helps you with your concern about what you received. I know looking at an invoice and seeing the word bracket and 65.00 and not knowing what you got would put me out of sorts as well. :)
Kansas City, MO
I was impressed with Terry's knowledge about garage doors and openers. He diagnosed and repaired the problem efficiently and effectively. He was also personable and willing to answer any questions I had without hesitation. I was impressed and glad that I chose Precision Door to handle my problem. I will call the company if the need arises and I will recommend your company to those I know who may need your services in the future.
- samuel smith
Mr. Smith, THANK YOU FOR THE KIND WORDS! We appreciate you, for taking the time to review our service, and praising our staff. Glad we could help, kind regards,
Service was very prompt and courteous. Price was more than unexpected, but probably not unreasonable. Mr Wilson identified and corrected a small issue with the way the door hesitated as it went down. Thank you. PS: My first name is spelled DUANE rather than the way shown below. You might want to correct that in the record.
- DWAINE GRAHAM
Thank you Mr. Graham for taking the time to review our service, we appreciate your kind words. I have corrected the spelling of your name in our database. We look forward to being your go to garage door company... Kind regards,
Tobin did a fine job. It just seems very expensive for two tension springs and spending $402.95. The $15 fuel charge seems a bit much, just add that into the price of equipment and labor. I would consider your company again. You did arrive on time and on the same day which I appreciated.
- Craig Stupp
Thanks for your kind words.
Office: (816) 533-6803
5429 Blue Pkwy
Kansas City, MO 64130
Office: (816) 944-1601
1201 W College St
Liberty, MO 64068
815 S. Clairborne Road
Olathe, KS 66062