All 1 star reviews for Precision Garage Door of Kansas City

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Precision Garage Door of Kansas City
has received 6 reviews, averaging 1.00 Stars:

Date: 04/28/2020

Garage Door Repair
Olathe, KS

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.

Review:

I requested an appointment and your tech came out to give me a quote. Honestly, what i anticipated to be a $250 fee to fix a broken cable turned into a $784 "fix everything" upsell which i felt was not needed and unnecessary. Your tech (Daray) kept rattling off charges up to around $500 just to "fix" the door but made it clear that it may not be fixed and that i needed to do the $799 package (which he took a few dollars off). I do not believe my door needed anything more than a new cable that snapped and your tech essentially forced me into an $800 fix that should have been a $250 fix. He was here for 51 minutes start to finish. Extremely disappointed in this type of service when i am at a disadvantage with COVID happening and needing my door fixed. They were not wearing PPE either which did not make me nor my wife happy since they had to go through the house to make the repair.

- Chad Collins

Service Provided:

Garage Door Repair

Date: 04/18/2020

Garage Door Opener Repair
Grandview, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.

Review:

If I do repairs, I'll go elsewhere This was supposedly a tune up They are very nice though

- Lisa Womack

Service Provided:

Garage Door Opener Repair

Date: 08/07/2019

Install Garage Doors
Overland Park, KS

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.

Review:

I got 5 estimate from 5 different vendors; your price was almost $3878.53 more than others.

- Iraj Nomani

Service Provided:

Install Garage Doors

Product:

Garage Doors

Date: 04/30/2017

Garage Door Repair
Lee’s Summit, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.

Review:

Be aware they charge an environmental fee even on a service charge. Which doesn't make any sense to me.

- Margie Rex

Service Provided:

Garage Door Repair

Date: 06/27/2015

Broken Garage Door Spring Repair
Smithville, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.

Review:

They advertise free installation replacing a broken spring. However, they wanted to charge a re-torque fee. I believe that is part of the install.

- RICHARD DODSON

A Response from: Brian

Richard, Thank you for taking the time to review our service. We do not charge for installing a spring, nor have we ever. When you buy a spring from us, the price of the spring includes installation. We do however charge a simple labor or rewind fee to set any of your old springs or adjust existing parts. I hope this clears up the confusion...

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Date: 06/20/2015

Broken Garage Door Spring Repair
Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.

Review:

The team that serviced my door worked swiftly and accurately thanks a lot. 5 star service!

- Ann Winston

A Response from: Brian

Ann, Thank you for the kind words, we appreciate you for taking the time to review our service and sharing your Precision Door experience. Kind regards,

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs