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Read what people are saying
about Precision Garage Door

Precision Garage Door of Kansas City
has received 5 reviews, averaging 3.00 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door broke. I had used Precision before with wonderful success. Andrew Halvorsen was dispatched to inspect and perform any repairs. He was absolutely wonderful and I ended up ordering a new door from Precision with his most competent help. Just loved him. The day of installation October 30, 2019 unfortunately Andrew was not the installer and the technician that arrived was argumentative and lectured me on my purchase of a Direct Drive (Sommer) garage door opener I purchased independently for installation. He admitted he had never seen them before. I called the office to complain about his ugly attitude and although I was assured they would speak with him only a slight improvement was seen. Amazing that the Precision would allow any employee to treat a customer like that. This is not at all the experience I have EVER had with Precision! Bravo Andrew you are a star the other employees could learn a lot from you.
Mary Baker
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

they did the job, I thought it was very pricey, should have hired the garage door people instead of a handyman if it was going to be that pricey, I didn't have the coupon for free service call because they were referred through this site, therefore they charged $49.00 did not get senior discount there were no consideration for me just a hard price!!! was desperate next time I will take my time and hire people that care about the cost!!
Kim Stickler
A Response from: Brian

Hi Mary, after review of your ticket I am a bit confused over your comments,the technician did give you a discount that was greater then the senior discount that you are referring to if you have any other issues please feel free to contact me.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The person who did the on site estimate was very polite and prices seemed good. I've made 4 follow-up calls now to proceed with my estimate and the person who answers the phone states a tech will call me back but i've never received a call back. I have no other choice to take my business somewhere else.
Shawn Mauery
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I WAS DISAPPOINTED IN THE PRICE. INSTALLATION WENT WELL AND THE MEN WERE PROFESSIONAL AND VERY POLITE. I THOUGHT $250 TO REPAIR A SPRING WAS TOO HIGH
Robert Ritz
A Response from: Brian

I would be disappointed too! If a single residential spring cost that much, unless it was a special order or a very very big door. Looking at the work that was done, there was some confusion on explaining we replaced both springs and serviced the double door. Thank you for your review we will be reaching out and apologizing for this misunderstanding it's important to us that customers fully understand there purchase.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tobin Watkins was my service technician and he did an outstanding job on my garage door repair. I did not have any issues with the guys that came out or the repair work that I had done. I did have a slight problem with the fact that I was scheduled from 12-2. I received a call after 2 to let me know that they were running behind and would call me when they were on the way out. I did get another call around 4:30 for more specifics of the work that I need done and let me know that they were on the way. They finally arrived just after 5pm... Had I known this I would have selected a later time in the day so I wouldn't have missed 1/2 of work.
Dawn Wilkinson
A Response from: Brian

I apologize for the breakdown in communication, and we will work harder to improve in this area. We greatly appreciate your candor and glowing review, we strive to always provide outstanding service to all our customers.

Service Provided:
Garage Door Repair
Product:
Garage Doors