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Read what people are saying
about Precision Garage Door in:

Overland Park, KS

Precision Garage Door of Kansas City
has received 46 reviews, averaging 4.91 Stars:
Review:

Hello, I am not happy with their service and would not recommend them to anyone. The technician that came to my house was unprofessional and used unprofessional language. He tried to sell me things that I do not want. In the end I dd not let him do any work but still paid him for service call and than called another company.
Amir Siddiqui
Service Provided:
Garage Door Repair
Review:

This is the company to use!!! I had never used Precision before so I was a bit apprehensive. I was convinced I needed a new opener. The appointment was set. When the tech got into the garage, his first words were "maybe you don't need a new unit. I can fix the problem for a fraction of the cost." In the end, the tech saved me $400. He was FAST, professional, courteous and a pleasant guy. I believe in loyalty - they do me good, I do them good. If i need garage door work done you can bet I will call Precision.
Saul Siemaska
Service Provided:
Garage Door Opener Repair
Review:

Travis was knowledgeable, friendly and efficient. He replaced my garage door openers quickly and cleaned up afterward. He also answered all of my questions about the new system. I'm very pleased.
Jeff Shoemaker
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Fantastic same day service, on a Sunday no less, technician was walked me through the repair needs in great detail and with context, would use them again and would refer to my neighbors - Tom K, Overland Park, KS
Tom Kane
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Very good and timely.
Wes Carroll
Service Provided:
Garage Door Repair
Product:
Cables
Review:

We were very pleased with the work Shelby did for us. He was very polite and professional and explained all of the options available to us so we could select which one was best for our situation. We decided on the rebuild and Shelby arrived on time and completed the work quickly and professionally. We couldn't be happier with his service and will gladly recommend him and Precision Door Service to anyone who asks.
John and Sharron Morrill
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Travis did a very professional garage door operator installation today. He was on time, communicative, and explained everything in detail. He represents Precision very well. He deserves 5 stars. We look forward to purchasing (2) garage doors in the near future, and will be contacting Precision for estimates/install. Rick Larsen Leawood, KS
Rick Larsen
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Hello, I like the fact that I do not have to wait a week for an appointment. I called and was given an appointment the next day. Service was on time and on point. Quick and simple! Thank you
Jose Cocjin
Service Provided:
Broken Garage Door Spring Repair
Review:

He mentioned up selling me on services, but when I declined they went right to work fixed it up for a reasonable price. I'm happy thanks guys.
General Repair
A Response from: Woody

Sawyer does a great job of giving our customers options. I am glad that you were able to find a repair strategy that fit your budget and needs. Call us anytime you need your door repaired

Service Provided:
Garage Door Repair
Product:
Cables
Review:

Your technicians arrived on time and Sawyer immediately began a point-by-point inspection of the problem garage door. He found numerous worn bearings and attributed them as the basic cause of the broken spring. After reviewing various repair options, we agreed on a course of action and the job was completed in less than an hour. The problem door is now operating smoothly and more quietly than it has for quite a long time. I give your crew's service 5 stars!
Bob Frantz
A Response from: Woody

Great to hear you had outstanding service. Our 25 point inspection is designed to allow our customers to make an informed decision when selecting their repair options. I am glad to hear that Sawyer could meet all of your expectations!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

These guys are the best. If you need garage door service do not go anywhere else. These guys are fantastic. Service after the sale is over the top. I wouldn't call anyone else.
Chris Waller
Service Provided:
Garage Door Opener Repair
Review:

I had used your company on 10/7/2013 and had a very good experience. The techs name was Adam Dressler. So when my door started making noises like it was in a bind I looked for your web site. An offer on your site stated "no trip charge if parts were purchased." I was charged $69.95. There was a tech, a supervisor and I assume a trainee who showed up which I thought was a little strange but the tech and Mr Steele proceeded to tell me all that was wrong with my door. I asked how much the repair would be and Mr. Steele got out his cell phone and added up $885.00. I thought that sounded fair and told him to fix it. When they were finished the total came to$1177.95. My wife is not well and doesn't handle controversy so I paid and thought I could get this fixed later, so I called Mr Steele the next day and all I got out of him is that more parts had to be replaced than he thought and he didn't tell me. This guy is the supervisor? He did tell me he moved here from Dallas " so he could make more commission." When I got and email from you the first time an returned it telling you that I wasn't happy I heard nothing. Hope to hear from you this time!
Roy Kline
Service Provided:
Garage Door Repair
Review:

Tanner quickly discovered my garage door issues were not the remote battery going low, but the framing was loosening causing it to 'confuse' the sensors (along with the sunlight through the windows of the door). True, the battery was getting a little low (expected after 15 years). Did get a couple new, reliable openers; the frame was tightened; the sensors reset; new openers programmed for the door. Very pleasant young man; quick worker, very willing to explain what was happening and correct the issues with the door. Personally would not have picked having windows in the garage door, but they do keep it from being completely dark when going into it during the day, early morning or evening.
Carol N
A Response from: Woody

Carol, Thanks again for choosing Precision door. Tanner always strives to give the best customer service possible. I am so glad that he was able to make your garage door repair a pleasant experience. Please feel free to recommend us to your neighbors, family and friends.

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Tanner showed up early, checked both garage doors and recommended the needed fix and fully explained why the fix was the best solution for my door. Once authorized the work was done with quality in 30 minutes. Great service and technicians.
Mike Mcroberts
A Response from: Woody

Tanner leads our team in quality service and reviews. I am glad he made your experience a good one.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Tanner showed up early, checked both garage doors and recommended the needed fix and fully explained why the fix was the best solution for my door. Once authorized the work was done with quality in 30 minutes. Great service and technicians.
Mike Mcroberts
A Response from: Woody

Tanner is a great technician and strives to provide a "service first" experience. Thanks for the feedback, please feel free to recommend us to your family and friends

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Terry did an awesome job he was very professional on time and I'm very satisfied I would recommend you to anyone
Mike Shapiro
A Response from: Brian

Thanks for the great review Mike...we truly value your referrals and are glad Terry met all of your expectations

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Terry Wilson, your technician, was very helpful in correcting what amounted to a minor problem with the operation of our double car garage door. He was very courteous and was quite helpful in correcting our problem. He made several suggestions for us to deal with the maintenance of our doors. We will certainly call upon your company for our future garage door repair needs.
Donald Crane
Service Provided:
Garage Door Opener Repair
Review:

I got a new garage door opener installed itt only took 1 1/2 hours and the installer provided great customer service.
Edgar Cooper
A Response from: Woody

I'm glad we were able to provide you great and timely service

Service Provided:
Garage Door Opener Install
Review:

Company was great to work with. Understood my problem and worked with me to provide a solution I was happy with.
Eric Baker
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Mike and his internship met me at the time they said...on time...they tried to resolve the problem and did. But they did not have the logic board board and are looking for it because mine is old. I am expecting a phone call for tomorrow or Friday to get this resolved...Great people...thank you
Betsy Dinneen
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Mike immediately found the problem and had it fixed in less than 5 minutes!
Rene Poole
Service Provided:
Garage Door Opener Repair
Review:

Terry and Mike came out to provide an estimate for garage door replacement. They got right to business on measuring and providing me with information I need to make a final decision. Both were very courteous and comfortable to talk to.
Melissa Paine
Service Provided:
Install Garage Doors
Review:

We had two new doors and openers installed. From the very beginning, the service and professionalism were outstanding. I was most impressed with the install technician Terry. He worked for 12 hours straight (by himself) removing old doors and openers, installing new ones, setting everything up, cleaning and maintaining his work space as he went, and all the while putting up with numerous questions and interruptions from me. Terry was personable, professional, and clearly enjoys his work. I can't say enough about him. The doors look and operate great and the process was painless. Thanks!
Brad Cusick
Service Provided:
Install Garage Doors
Review:

This is the second time I have used Precision and have been very pleased with the service each time. They have been prompt, courteous, competent, and have never tried to sell me something I didn't need. That means a lot to me.
Carol Doring
A Response from: Brian

Carol, Thank you for the kind words, we appreciate you taking the time to share your Precision Door experience.

Service Provided:
Garage Door Repair
Review:

Well done. Timely. Will use again.
William Johnston
A Response from: Dave P

Mr.Johnson Thank you for the kind words, we appreciate you taking the time to review our service and sharing your Precision Door experience. :)

Service Provided:
Garage Door Opener Repair
Review:

Very fast! Garage door works better than anytime since we've owned the house.
Don Baker
A Response from: Dave P

Don, Thank you for the kind words, we appreciate you taking the time to review our service and for sharing your Precision Door experience :)

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Rick, your technician was great. He was very knowledgeable and very professional. He installed the door very well and in a timely manner, also he showed me how to take care of my new door. I hope all your technicians are this good.
Robert Muto
A Response from: Dave P

Robert, Thank you for the kind words, we appreciate you taking the time to review our service, and sharing your Precision Door experience :) Kind regards,

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I contacted Precision through the web. Having been in the contracting business myself, I certainly have very high regards for both of the technicians from the greeting to their professionalism, diagnosis, explanation of options, and getting the work done. Thank you!
Kelly Bishop
A Response from: Dave P

Kelly, Thank you for the kind words, coming from a professional contractor like yourself, your words carry great weight! We appreciate your taking the time to share your Precision Door experience... :) Kind regards,

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Aaron did a wonderful job and was very quick and efficient. Thank you so much! We will have you back!
Hillary Braudis
A Response from: Dave P

Hillary, Thank you so much for your kind review, Aaron loves what he does, and it's customer's like you, who take the time to pay forward a compliment that makes this such a rewarding job :) Kind regards'

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Prompt same day service on a Wednesday with technician Terry Wilson. Indicated that our spring was undersized for the two car garage door. Replaced springs, repaired top of door where bent, reinforced. Also replaced a circuit board and inside garage door opener on the second single car garage door that was more than 15 years old. All worked well except for the new indoor garage opener. The light and lock buttons did not function. Technician Aaron Rhoades came out the following Saturday morning. Road construction in our area made it difficult to get to our house. He was very polite and apologetic for the 10-15 minute delay in figuring out how to navigate into our neighborhood. He reversed the wires on the inside garage door opener. All is good. No charge covered by warranty for the follow-up visit. Rated as a 4 star instead of a 5 just because of the need for a follow-up visit.
Tina Klehn
A Response from: Dave P

Klehn Family, Thank you for making us your choice in garage door repair, and taking the time to review our service. We appreciate your kind words, and hope to get the 5 stars on the first visit, should you need any future repairs... Kind regards,

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
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