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Fast and professional.

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My garage door broke. I had used Precision before with wonderful success. Andrew Halvorsen was dispatched to inspect and perform any repairs. He was absolutely wonderful and I ended up ordering a new door from Precision with his most competent help. Just loved him. The day of installation October 30, 2019 unfortunately Andrew was not the installer and the technician that arrived was argumentative and lectured me on my purchase of a Direct Drive (Sommer) garage door opener I purchased independently for installation. He admitted he had never seen them before. I called the office to complain about his ugly attitude and although I was assured they would speak with him only a slight improvement was seen. Amazing that the Precision would allow any employee to treat a customer like that. This is not at all the experience I have EVER had with Precision! Bravo Andrew you are a star the other employees could learn a lot from you.

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I got 5 estimate from 5 different vendors; your price was almost $3878.53 more than others.

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My technician, Juanel, was great. He was polite, informing and speedy. I appreciated his approach and would definitely give him five stars.

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The technician was knowledgeable, efficient and friendly. He analyzed the problem and made the repairs quickly. I would recommend Precision to a friend.

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Nice professional guys. Did a very good job!!!

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Hello, I am not happy with their service and would not recommend them to anyone. The technician that came to my house was unprofessional and used unprofessional language. He tried to sell me things that I do not want. In the end I dd not let him do any work but still paid him for service call and than called another company.

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This is the company to use!!! I had never used Precision before so I was a bit apprehensive. I was convinced I needed a new opener. The appointment was set. When the tech got into the garage, his first words were "maybe you don't need a new unit. I can fix the problem for a fraction of the cost." In the end, the tech saved me $400. He was FAST, professional, courteous and a pleasant guy. I believe in loyalty - they do me good, I do them good. If i need garage door work done you can bet I will call Precision.

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Travis was knowledgeable, friendly and efficient. He replaced my garage door openers quickly and cleaned up afterward. He also answered all of my questions about the new system. I'm very pleased.

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Fantastic same day service, on a Sunday no less, technician was walked me through the repair needs in great detail and with context, would use them again and would refer to my neighbors - Tom K, Overland Park, KS

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Very good and timely.

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We were very pleased with the work Shelby did for us. He was very polite and professional and explained all of the options available to us so we could select which one was best for our situation. We decided on the rebuild and Shelby arrived on time and completed the work quickly and professionally. We couldn't be happier with his service and will gladly recommend him and Precision Door Service to anyone who asks.

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Travis did a very professional garage door operator installation today. He was on time, communicative, and explained everything in detail. He represents Precision very well. He deserves 5 stars. We look forward to purchasing (2) garage doors in the near future, and will be contacting Precision for estimates/install. Rick Larsen Leawood, KS

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Hello, I like the fact that I do not have to wait a week for an appointment. I called and was given an appointment the next day. Service was on time and on point. Quick and simple! Thank you

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He mentioned up selling me on services, but when I declined they went right to work fixed it up for a reasonable price. I'm happy thanks guys.

Sawyer does a great job of giving our customers options. I am glad that you were able to find a repair strategy that fit your budget and needs. Call us anytime you need your door repaired

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Your technicians arrived on time and Sawyer immediately began a point-by-point inspection of the problem garage door. He found numerous worn bearings and attributed them as the basic cause of the broken spring. After reviewing various repair options, we agreed on a course of action and the job was completed in less than an hour. The problem door is now operating smoothly and more quietly than it has for quite a long time. I give your crew's service 5 stars!

Great to hear you had outstanding service. Our 25 point inspection is designed to allow our customers to make an informed decision when selecting their repair options. I am glad to hear that Sawyer could meet all of your expectations!

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These guys are the best. If you need garage door service do not go anywhere else. These guys are fantastic. Service after the sale is over the top. I wouldn't call anyone else.

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I had used your company on 10/7/2013 and had a very good experience. The techs name was Adam Dressler. So when my door started making noises like it was in a bind I looked for your web site. An offer on your site stated "no trip charge if parts were purchased." I was charged $69.95. There was a tech, a supervisor and I assume a trainee who showed up which I thought was a little strange but the tech and Mr Steele proceeded to tell me all that was wrong with my door. I asked how much the repair would be and Mr. Steele got out his cell phone and added up $885.00. I thought that sounded fair and told him to fix it. When they were finished the total came to$1177.95. My wife is not well and doesn't handle controversy so I paid and thought I could get this fixed later, so I called Mr Steele the next day and all I got out of him is that more parts had to be replaced than he thought and he didn't tell me. This guy is the supervisor? He did tell me he moved here from Dallas " so he could make more commission." When I got and email from you the first time an returned it telling you that I wasn't happy I heard nothing. Hope to hear from you this time!

Review:

Tanner quickly discovered my garage door issues were not the remote battery going low, but the framing was loosening causing it to 'confuse' the sensors (along with the sunlight through the windows of the door). True, the battery was getting a little low (expected after 15 years). Did get a couple new, reliable openers; the frame was tightened; the sensors reset; new openers programmed for the door. Very pleasant young man; quick worker, very willing to explain what was happening and correct the issues with the door. Personally would not have picked having windows in the garage door, but they do keep it from being completely dark when going into it during the day, early morning or evening.

Carol, Thanks again for choosing Precision door. Tanner always strives to give the best customer service possible. I am so glad that he was able to make your garage door repair a pleasant experience. Please feel free to recommend us to your neighbors, family and friends.

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Tanner showed up early, checked both garage doors and recommended the needed fix and fully explained why the fix was the best solution for my door. Once authorized the work was done with quality in 30 minutes. Great service and technicians.

Tanner leads our team in quality service and reviews. I am glad he made your experience a good one.

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Tanner showed up early, checked both garage doors and recommended the needed fix and fully explained why the fix was the best solution for my door. Once authorized the work was done with quality in 30 minutes. Great service and technicians.

Tanner is a great technician and strives to provide a "service first" experience. Thanks for the feedback, please feel free to recommend us to your family and friends

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Terry did an awesome job he was very professional on time and I'm very satisfied I would recommend you to anyone

Thanks for the great review Mike...we truly value your referrals and are glad Terry met all of your expectations

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Terry Wilson, your technician, was very helpful in correcting what amounted to a minor problem with the operation of our double car garage door. He was very courteous and was quite helpful in correcting our problem. He made several suggestions for us to deal with the maintenance of our doors. We will certainly call upon your company for our future garage door repair needs.

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I got a new garage door opener installed itt only took 1 1/2 hours and the installer provided great customer service.

I'm glad we were able to provide you great and timely service

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Company was great to work with. Understood my problem and worked with me to provide a solution I was happy with.

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Mike and his internship met me at the time they said...on time...they tried to resolve the problem and did. But they did not have the logic board board and are looking for it because mine is old. I am expecting a phone call for tomorrow or Friday to get this resolved...Great people...thank you

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Mike immediately found the problem and had it fixed in less than 5 minutes!

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Terry and Mike came out to provide an estimate for garage door replacement. They got right to business on measuring and providing me with information I need to make a final decision. Both were very courteous and comfortable to talk to.

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We had two new doors and openers installed. From the very beginning, the service and professionalism were outstanding. I was most impressed with the install technician Terry. He worked for 12 hours straight (by himself) removing old doors and openers, installing new ones, setting everything up, cleaning and maintaining his work space as he went, and all the while putting up with numerous questions and interruptions from me. Terry was personable, professional, and clearly enjoys his work. I can't say enough about him. The doors look and operate great and the process was painless. Thanks!

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This is the second time I have used Precision and have been very pleased with the service each time. They have been prompt, courteous, competent, and have never tried to sell me something I didn't need. That means a lot to me.

Carol, Thank you for the kind words, we appreciate you taking the time to share your Precision Door experience.