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Read what people are saying
about Precision Garage Door in:

Overland Park, KS

Precision Garage Door of Kansas City
has received 45 reviews, averaging 4.91 Stars:
Review:

3 Stars The Product was fine. The Installation failed to exceed my expectations. Technicians were not familiar with older house construction. Did not have proper tools or training in quality installation management.
RICHARD HOFFMAN
A Response from: Dave P

Mr. Hoffman, Thank you for taking the time to reach out to us with your concerns, your recent purchase of the Lift Master 8550, was an excellent choice. Unfortunately the standard wood screws supplied by Lift Master were not enough to pull your big heavy wood door. We do offer an Operator bracket that is use on steel doors and any door of extreme weight, but I believe our tech's were able to save you the additional expense of the heavy duty operator bracket by using carriage bolts that they drilled through your door. Again thank you for using Precision Door, were only a phone call away if you have any questions or concerns. :) Kind regards,

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Price quoted on the phone was for materials only. A labor charge was added. You should be clear that the quoted price is materials only. Lubrication/disposal fee is ridiculous. You could have left the springs in my garbage. Classic bait and switch. It would not have been as easy for you if I had been home.
Patrick GOVE
A Response from: Brian

Thank you for your review. I can understand your frustrations working second hand and not being informed. I reviewed the phone call your wife placed. First, To clarify we do charge labor with all parts installed ( included in parts price ) or bid on site jobs that do not require our parts, but more as labor to complete a task at hand, and the quote is confirmed beforehand by the Tech and all parties. We do however have a service call that does not have any labor attached to it for the purpose of repairs, but to schedule your timeframe and complete a full inspection of your door and opener and provide you with a complete solution to fix your door to standards recommended by the International door association. We do offer a discount on such service call when customers perform service at time of discussed timeframe. Secondly, Materials/Lube/Environmental/Maintenance Fee, Is standard in EVERY single service company. You are paying for it somewhere. Nothing would of made us happier to have you the decision maker at home. You would have seen and learned the importance of how all the functioning parts play a role in your everyday usage to minus frequent repairs of essentially your front door. Our Goal is Simple To provide 3 things. 1. Best Service = Professional and on time 2. Best Parts = We exceed the industry standards 3. Best Warranty = Peace of mind If you find that we missed on our Goal let me know. I hope this brings light to your concerns. Sincerely,

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Thank you to Eric S. He did an excellent job of explaining to me exactly what had happened to my garage door opener. He also explained the options concerning the repair. Thank you for coming out and taking care of the problem so quickly! I will call you again if I have any other problems. 5 star rating!
Patricia Lana
A Response from: Dave P.

Patrica, Thank you for the kind words and taking the time to share your precision experience :)

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Fast, professional service at a reasonable price. We needed weekend service call after a spring broke and door could not be opened. We received same-day service on a Saturday. Prompt, professional, friendly quick service and the price was right. I've found my new garage door company.
Glenn Carney
A Response from: Dave P.

Glenn, Thank you for the kind words, we appreciate you taking the time to review our service and share your experience with those that may need our service in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Fast, prompt service. The technician knew exactly what was wrong and how to fix it. I would definitely use them again.
Tim Finnegan
A Response from: Dave P.

Tim, Thank you for the kind words, and taking the time to review our service. We really appreciate the feedback!!! :)

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Terry Smith installed a new garage door and all the hardware. Terry was professional and did an outstanding job performing this task.
Betty Blomberg
A Response from: Brian

Betty, Thank you so much for reviewing our service, Terry loves the attention, lol... It also lets us know that we have completed everything to your satisfaction, and we like to hear that.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Terry the technician that serviced my garage door was prompt, courteous, and very knowledgeable. He called ahead of time to give me an ETA and arrived when he said he would. He replaced the springs to my door quickly and efficiently and made sure everything was cleaned up prior to departing. I will need to purchase new doors in the near future and will be calling Precision to perform the work.
Bill Bade
A Response from: Dave P.

Bill, Thank you for your kind words and taking the time to reviewing our service, we appreciate your patronage! Kind regards :)

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

5 stars. Garage door was completely overhauled and works smoother and quieter than it ever has. Superlative work by your service technicians. Couldn't be more pleased. Would recommend your services to anyone for garage door maintenance.
Walt & kate Thompson
A Response from: Brian

Walt, Thank you for the kind words, our staff appreciates you taking the time to acknowledge a job well done. Kind regards,

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Repairman was prompt and on time and all work was completed in very satisfactory manner.
Donald Crane
A Response from: Brian

Thank you Mr. Crane for your kind words.

Service Provided:
Broken Garage Door Spring Repair
Review:

very happy great job
Joe Allen
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Very pleased with the work, promptness, and communication. The process to repairing my door was easy, efficient and reasonably priced. I would use them again.
Paul Schmidt
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Extremely professional and very nice technicians. They knew exactly what was wrong and fixed it very quickly. We will definitely use Precision Door KC for all of our future garage door needs.
Shauna Brown
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

Outstanding service by Terry. He was knowledgeable, prompt, educated us, and did excellent work. Would highly recommend this company.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The come in promptly as scheduled time and work hard.
Xingyuan Pan
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Your tech Tobin was very professional and helpful. The job was done in a timely manner. Everything was done expertly.
Shawn Mahoney
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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