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I had a spring and steel bar break; making it impossible to raise my garage door. This was a real problem considering my van was trapped inside. I immediately got on the internet and googled garage repair places. Precision Door caught my eye because of the no extra charge on weekends and evenings; they also would be out the same day as I called. I further researched and saw they were in good standing with the BBB and an award recipient of Home Advisor. They had five star reviews, as well. Andrew was my technichian. He arrived within the specified time and was personable, cheery, knowledgable, and efficient. He gave me a choice of three different repairs and price ranges. I went with the highest because it took care of what I needed done and even more, but was still in a price range that I felt extremely reasonable. I so appreciate all that Andrew did and his professionalism. I would highly recommend this company to family and friends.

Review:

I used this company before for a repair and called them when the garage door opener quit working. The guys came to my house in less than three hours and had a new one installed very quickly. Instructions were provided. Both men were friendly and cleaned up afterwards.

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fast, on time, very nice to deal with

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Just had Andrew H. out to our house this afternoon to repair our garage door opener. Andrew was fantastic! Personable, friendly, and provided exceptional service! He came the same day we called (and earlier than his scheduled time, at that!). He clearly explained the work he provided. And although we were not in the market to replace our garage doors at this time (though they could use it!), we will certainly go with Precision Door when that time comes. Thanks so much!

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Terrific service! Thanks for quickly getting to me, accommodating my schedule and sending excellent service men. They were able to diagnose the problem right away and fix it!

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I appreciated the service technician, Daray Ferguson, who explained several options concerning our garage door and how to fix it. He was very knowledgeable and I believe he gave us the best deal that he could. He explained things thoroughly and took the time to answer questions in spite of the amount of time involved. I believe I am getting good service and will have a product worth the money. Thank you.

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Precision did an outstanding job - a fair price and quality work.

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The service was A1

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I chose Precision because I saw it as I passed to and from work. Had a broken spring on one of my doors. Very professional service! Andrew, the tech that came out was very professional, extremely helpful regarding my garage door concerns, just a really cool guy. My wife and I were very pleased with our service. I would rate the service 5 stars, and I do plan on using Precision for my future garage needs and service.

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Daray Ferguson was prompt, personable, and professional. Recommend him most highly.

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The Technician, Daray Ferguson, was very professional, really knows what he is doing, and a super nice guy!! Thank you for coming so soon to fix our garage door, really appreciate your service. You are the BEST!!!!

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The company was very responsive to my request for a quote and the employees were very friendly etc...However, I went with a different company for the reasons listed below. I had requested a quote for two garage doors. One was a 7x16 door and the other was a 7x8 door. I received quotes from Precision and another reputable firm for the exact SAME doors. 1) the initial quote was $1,175 higher than another firm for the EXACT same door...mfr, style, color, glass, etc... 2) After no response from me for about a week due to having a much better quote, Precision door called me to let me know that they could do much better on the price. This was by “waiving” the $650 of installation fees. Then, they could greatly reduce the cost by making a color change. This got them to the same price as the other firm. Read on.... 3) What Precision door did not disclose was that the less expensive “color” was a much cheaper product because....the wood grain was in a single direction instead of bi-directional and the finish was painted as opposed to being a baked on finish. In the end, they got to the same price as another reputable firm that was providing a better product (better finish). Everything else about the product was the same...same mfr, same series of door, same glass, etc... Anyway, I went with the firm that was up front and didn’t play games. Very disappointed in the business tactics used by Precision...no business from me.

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Daray was an excellent technician!!! Answered all my questions and was awesome!!

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My garage door broke. I had used Precision before with wonderful success. Andrew Halvorsen was dispatched to inspect and perform any repairs. He was absolutely wonderful and I ended up ordering a new door from Precision with his most competent help. Just loved him. The day of installation October 30, 2019 unfortunately Andrew was not the installer and the technician that arrived was argumentative and lectured me on my purchase of a Direct Drive (Sommer) garage door opener I purchased independently for installation. He admitted he had never seen them before. I called the office to complain about his ugly attitude and although I was assured they would speak with him only a slight improvement was seen. Amazing that the Precision would allow any employee to treat a customer like that. This is not at all the experience I have EVER had with Precision! Bravo Andrew you are a star the other employees could learn a lot from you.

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Service was excellent. The technician clearly explained to me the problem with my opener, told me what needed to be done to fix the problem, and quoted the price. With my okay, he completed the work timely and showed me what he had done, demonstrating that the door now opened properly.

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Excellent service, kind and considerate, young men. So very pleased with our service call on our garage door opener and remotes!! Thank you!!

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This company was recommended by a friend and I am very impressed. The professionalism and assessment was very thorough. They kept in contact and were very timely. If anyone needs a garage door repaired I would certainly recommend Precision Door. Thank you

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Great servoce.

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You expect good service from a professional company but you MUST acknowledge GREAT service! Daray Ferguson was the tech who quickly trouble spotted and fixed the trouble with my electric eyes, he did NO try to sell me unnecessary parts or services and was a model representative of his company!

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I did an internet search to find well reviewed companies and Precision came up. I am so pleased with how they handled us. Daray was the tech that came to the house and found the problem and fixed the garage door. He was friendly, communicated great, was incredibly knowledgeable and he just got it done. So appreciative! I normally do not write reviews....I gladly wrote this one.

Review:

Gabriel was my service technician on 8/26/19. He was on time and explained to me the repairs he made in great details. He was kind, knowledgeable and answered all my questions. His co-worker, Andrew was equally pleasant and courteous. I highly recommend Precision Doors for any garage door repairs you may need. Gabriel knows his craft.

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Technician was courteous and professional and didn't try to sell me anything that was unnecessary.

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The technicians were professional and polite. They knew what they were doing and provided quality service. The repair work was done in 2 hours and I was pleased with their work.

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I got 5 estimate from 5 different vendors; your price was almost $3878.53 more than others.

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I am very pleased with your company. Daray showed up on time and explained everything I needed done and what I didn't need done. He was extremely helpful and courteous. I would definitely recommend Precision Garage Door to anyone who asks!

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:)

Review:

Gabriel was wonderful. He was kind and very professional. Precision Door KC Company has our vote.

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Love our new garage door opener, it is so quiet! Juanel came out to trouble shoot our opener, he informed us that it was time to consider a new one. I never felt pressured to purchase on the spot, but was happy to know that he had the time and equipment on site to get a new opener up and running. He was kind and so very curtious, I would highly recommend him to everyone!

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Same day appointment and Gabriel did a great job. Very satisfied and will continue to call Precision for my garage needs.

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Quick, accurate work.