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I received terrible service from another company. Precision recognized that the other company should have installed a new garage door opener, instead of replacing a part. Precision installed a new garage door opener at cost with not installation fee, because of what I went through with the other company. I thought how awesome is that. I will be using Precision going forward.

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Our technician, Daray, was friendly, knowledgeable, and fixed our issue while informing of what he was doing. We will use Precision Door KC again when necessary and will recommend them to anyone!!

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The service was very good and my garage door was fixed in 30mins.

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Daray did a great job. He was punctual, professional and truly nice. He explained everything well and fixed up our garage door to last.

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Used the old google machine and wanted 3 doors programmed. They were working fine until I tried to set a new remote. Real nice dude came by and wasn’t able to help. Doors are du crooning worse now and I was told I needed to replace all three doors. No thanks. Just wanted a reprogram. Bought a remote from the guy for no reason as well. Door opens now whenever my neighbor uses his door. Not impressed when the solve is buy new stuff from us vs working with a previous system. Can’t say I’m Satisfied $150 later... for nothing. Tech was cool but when it ended I had somehow bought an opener and now the doors are worse.

Review:

The technicians were so great! They were very professional and took time to really assess the difficult situation of my original installation. He consulted with the office to let them know of the difficult situation that my garage door opener and rails presented. He and the other technician explained in detail what the problem was and said that they could fix it. They were friendly, and very considerate and helpful. I am really pleased with their work. I don't have their names with me at the moment, but your company is the best!

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We had a service call today. Although we held off on the work (decisions), our technician, Daray, was so knowledgeable about his work, our products and options and confident that I wanted to pass along how impressed I was with his service. I enjoyed his enthusiasm, information and kindness. You have a solid employee!

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Nice, very friendly tech.

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Precision Door did a great job for us. Our repairman did a fantastic job of explaining the repair and making suggestions on how to keep our garage door in good condition.

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The technician Daray did a great job. He was efficient and thoughtful. The job was completed on the day the company said it would be. So far (it hasn't been 24 hours), I am satisified. I have used the keypad several times today, and it works well.

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Great, friendly service. Vast improvement. Garage door works like new. I will definitely use Precision again!!

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I took some advise and called Precision to have my garage doors installed rather than attempting to do it myself, and boy was I glad I did. As soon as Daray arrived on site I knew I was in good hands, he took me trough every step of the way making sure I knew exactly what my doors required to insure smooth operation and performance for years come. Daray pointed all the unique aspects of my doors, including size, constructions/material and rail positioning and explained in detail how to get the most out of our doors. The install its self went relatively quick and the workmanship was amazing. All I can say is that if I ever need work on my garage doors again Daray Ferguson is the man! Thank you all your service is unmatched.

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The service was excellent. My service person did a great job of explaining the situation and trying to give me options. Was done with the job in no time. Would highly recommend.

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What do you do when the spring on your garage door breaks on the Saturday morning of the 3-day Memorial Day Weekend and you can't lift the garage door open. Under these circumstances, my wife and I appreciated that Precision Door KC answered our phone call on Saturday and scheduled the repairs for Monday (Memorial Day). There was no need to leave a message and wait for a return call next business day (Tuesday). Andrew arrived on Monday, assessed the problem and completed the repairs efficiently. Our experience with Precision was very positive; we'll keep their number handy if needed in the future.

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I Purchased my garage doors from Precision 11 years ago. Never had a problem till Thursday, when the house painters taped my door shut so they could paint. Thursday afternoon, they asked me to open the door which I tried to do. Fortunately, the bracket pulled out (like it's supposed to do) since the door was taped shut on both sides. I called and Daray Ferguson came out. He arrived early, and was able to get my door back in operation in no time. Thank you so much for such excellent service! I will recommend you to everyone!

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I called Precision with a garage door problem Saturday morning, after being unable the previous couple of days to contact the original door installer. A few hours later, Precision's technician Daray had the repair completed. I appreciate the quick response!

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Thank you so much for your quick and friendly response. I live about 600 miles away from the home in Kanas that was in need of a garage door spring replacement. The technician called and presented options for the repair. He repair was done quickly, and I have no doubt that even from 600 miles away that the workmanship was just as good as if I had been on site with the work being done! Again thank you!

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Even when you own an older home, with older equipment, you still get a sinking feeling when any part of your garage door breaks. Too many door companies appear to be looking only to sell completely new door packages. I was thrilled to see displayed in Precision’s ad, the long list of repairs they perform. Then the great testimonies and awards that were posted really were comforting! Finally, my repairman’s fantastic customer service and expertise made me a customer for life! As a senior on a budget, Precision Door was the perfect choice for me! Thanks so much!

Review:

Tech Andrew diagnosed my 20 year-old opener (Sears Roebuck) problem; he had a replacement part (circuit board) and as I watched, he replaced the old part and that fixed the problem. 2 weeks later, another problem an adjustment arm nut fell off (unbeknownst to me) and Andrew returned and had the problem fixed in less than a minute. No charge for the return trip. I couldn’t be happier.

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It was a win/win for me. There was nothing wrong with door - operator error :-) But Andrew replaced the bottom rubber stripping, tightened every thing, oiled and showed me how to properly keep it oiled. Very satisfied with the service.

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This was my second time using Precision and I am just as pleased. The quality of work combined with good customer service equates to uncommon quality.

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They showed up on time were polite did a great job cleaned up aftet they finished explained everything did a great job

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The service was excellent. The technician was knowledgeable, courteous, and professional. He arrived at our home very shortly after I contacted the company and did an excellent job repairing our garage door. We are very pleased with the service. Thank you, Daray! You were fantastic!

Review:

I requested an appointment and your tech came out to give me a quote. Honestly, what i anticipated to be a $250 fee to fix a broken cable turned into a $784 "fix everything" upsell which i felt was not needed and unnecessary. Your tech (Daray) kept rattling off charges up to around $500 just to "fix" the door but made it clear that it may not be fixed and that i needed to do the $799 package (which he took a few dollars off). I do not believe my door needed anything more than a new cable that snapped and your tech essentially forced me into an $800 fix that should have been a $250 fix. He was here for 51 minutes start to finish. Extremely disappointed in this type of service when i am at a disadvantage with COVID happening and needing my door fixed. They were not wearing PPE either which did not make me nor my wife happy since they had to go through the house to make the repair.

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They were very friendly and knowledgeable. They did a wonderful job and I am very happy with the service I received. I would highly recommend this company every time!

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If I do repairs, I'll go elsewhere This was supposedly a tune up They are very nice though

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I have used precision door before to have springs replaced, they came over within a few hours l was very pleased. Today they were on time and did the repairs in a timely matter

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As a small business owner myself I am very critical of the way other business employees handle themselves while at my home. With that being said I am super impressed with the technicians (Daray) performance on my job. He was very courteous, knowledgeable and informative on all the work performed on my door. We have lived in our home for 10 years now and our door has never run as smooth and quiet as it does now. Thanks Precision Overhead Door and a big shout out to my man Daray for a job well done. All I can say is Precision better treat this tech with the highest respect or I may just swoop him up for my team.

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Response was quick and service was very well conducted.........

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Daray came quickly and did an excellent job, as usual. He really knows what he is talking about. Solved my problem quickly. Thanks Daray.