Read what people are saying
about Precision Garage Door

Dean was very professional and honest about the repairs. He explained everything he was going to do and how long it would take.

- Jeanette Pasley

I usually don’t write reviews, but was impressed with this company. The garage door in our rental needed repair. They were able to get us scheduled next day. We were informed the technician was on his way, he arrived on time and had the door repaired in no time and they also installed a lock. Was courteous and professional. They didn’t have the ridiculous up charge of a service call plus the repair like the other company we previously used. Their rates were reasonable. This is a company we definitely will be using again and will be recommending them to anyone who needs any service on their garage door.

- Beverly

My service technician was informative and knew his trade. I would use you again in the future

- Rick Ragsdale

I called precision door service based on your TV ads. The senior technician that came out was very knowledgeable and in a few minutes was able to identify all the problems with the door installation. He pointed out the parts needed to repair the door installation and why they were needed from a safety standpoint. He was able to order parts on the spot and atated that they would be available in 10 days to two weeks. He stated went he returned he would properly install new door seal and also adjust the doors to properly fix the jamb. I look forward to having the door properly adjusted and sealed as it has not been since installed by another door company.

- Ed Jankowski

I don’t often do reviews for work done, but in this case, I’m making an exception. Precision Garage Door, KC is exceptionally good. From my initial call to the office, to the end result, this company came through. The office staff was courteous, and respectful of my issue, even though it was a weekend. Daray Ferguson, the service technician, traveled from KC to Topeka on a Sunday. He diagnosed issues that were problematic and would cause us additional problems down the line. Most were contractor issues that hadn’t been properly done. Once the diagnostics were done, and we approved the repairs, Daray started a 3 hour repair fix at 4:00 on Sunday. The repair was done with serious detail to the work. He also made sure he could give us the best price possible – right down to the senior discount! From the quick response, issues diagnosis, trouble shooting and hazard identification, I was impressed by the company’s professionalism and knowledge. I highly recommend this company and will use them in the future, if needed. Five stars all around from start to finish!

- Darrell Dibbern

Tyler did a great job. I would highly recommend.

- Scott Hoffer

The "lead technician" as he called himself could go through some customer service training. The way you talk to people make a huge difference in business interactions. Will be going somewhere else.

- Ryan Smith

I saw the commercial and went with precision Door Services Kansas City because of the good reputation. Making the appointment was straightforward. To my surprise, I got an appointment on the weekend. My service professional was London and he is top-notch. I plan to come back to Precision Door Services Kansas City for all my future garage door needs and upgrades. London took the time to explain what was wrong, told me what my options were, and discussed the cost price points of each option. I am very pleased with the service I received and look forward to sharing my opinion with others. I’ve already done so with my neighbors.

- Dave Vaughan

LONDON DID A GREAT JOB, WELL SATISFIED

- Kenneth Gillette

Our service technician, London B, was very knowledgeable and has great customer service skills. From our first phone call to the company to having the issue resolved I was very impressed and will definitely save their contact info for the future! Thanks for the fast, fair repair

- Carol Kilpatrick

Every person I spoke with were friendly, upbeat, and HELPFUL. They were on time, thorough, and explained everything. I will recommend to friends and family.

- Jay Boucher

I really liked your commercials. We decided to give it a try. What a great decision! Our installer was great! He was very polite, on time and very professional. He completed the work as promised and on time. I will recommend your company to anyone who asks! Thank you!

- Stephen Burr

The service by this company was top of the line. The technician arrived on time, quickly determined the problem and had everything

- Jim Berens

I would like to begin by saying Edgar was an amazing service technician. Very thorough and courteous. As for the cost of the service I was shocked beyond words. I will be in contact with neighbors and friends to discuss my dismay. My charge of $390.00 is almost twice what I expected. I searched the internet to see if I was out of line and the following is what I found: Cost Breakdown for 2026 • Service Call Fee: Expect to pay $75 to $150 just for a technician to visit your home, which may be credited toward the final repair cost. • Labor Rates: Hourly rates currently range from $75 to $150 per hour, with most spring jobs taking 1–2 hours to complete. • Parts Only: For DIYers, a pair of standard springs typically costs $60 to $150. Key Cost Factors • Spring Weight: Double-door springs often require a higher gauge of steel to support extra weight, which can add $15 to $30 per spring compared to single-door models. • Emergency Service: Repairs needed outside of standard business hours (nights, weekends, or holidays) often incur a surcharge of $50 to $150. • Location: Urban areas with higher living costs can see labor rates 15–20% higher than the national average. • Associated Repairs: If the cables are also worn or frayed, replacing them alongside the springs typically adds $75 to $200 to the total bill.

- Dennis Ray

This is our third time using Precision door for garage door service over the years. We've had two garage doors replaced and 2 garage door openers replaced at different times. All with excellent service!! This last service was the day after the snow fall and freezing temperatures. I called the evening of the snow fall and they were here at 8am the following morning!! The service men were very professional and explained everything. They also sent over the instructions on use of the new equipment. London was our service guy during this freezing morning. Thanks for your expertise and manners. Stay warm. The Dickersons

- Deborah Dickerson

Excellent service…. from making the initial call to getting the springs replaced. My spring broke early morning. It was fixed before the end of the day, same day, during frigid temps and on a weekend. Very grateful and pleased with the quick response time and the service. Would highly recommend to anyone needing assistance with their garage door.

- Teresa Nerem

Fair price. Good Work. Very good technician!

- Rick Engelken

Prompt, thorough, excellent job.

- Gordon Kelley

London quickly fixed our garage door on the coldest day of the year and now my wife can park in the garage again. HW/HL He also explained what was being replaced. Thanks London

- matthew Brandt

Dean was professional from the very start. He let me know what he was looking for and helped educate me about the garage door opener. Price was reasonable and service was GREAT!

- Patrick Ireland

Antonio was courteous, thorough and did an expert tuneup on my door system. Very satisfied.

- Bill Lang

It was good to be able to talk to a real human when I called to schedule repairs. Rich did an excellent job and took time to explain everything well. I was disappointed that it cost more than $1,300 to replace the opener--but that may be in line with everything else in Johnson County.

- Mark Wilson

The web site with phone number sounded specific to Olathe. The phone answer person seemed knowledgeable and properly pronounced Olathe. The broken cable was repaired quickly and Brian did all of the professional extras. Cecil

- Cecil

Antonio notified me in advance of his arrival and was on time for our appointment. He was friendly and professional. Located the problem and repaired it in the timeframe promised. I am very pleased with the service provided and the expertise of this technician. Highly recommend!

- Sandra Krantz

Knowledgeable staff fixed the overhead quickly and at a reasonable cost.

- Dennis Paul

Very easy to schedule online. Tech notified via text when he was on the way. Very professional and knowledgeable. Garage door fixed in a little over an hour. Shout out to Daray F. Thanks so much.

- Brenda Friess

Excellent service, knowledgeable repairman.

- Steve Montour

Overall the visit went well and our garage door is now functional. However, what I have an issue with is quoting one price and giving the go ahead then AFTER the service is complete give a total of 300 more than the quote. It's shady because at that point the work is already done so you don't feel you have a choice but to pay it. I do not think that is right at all.

- Ashley Noland

It’s Saturday afternoon and the garage door won’t go down. I called the people that my Mom has used in the past. This company has an automated system that was irritating! I decided to try you and actually got to speak with a live person. Dean came ahead of schedule. He called to ask if arriving early was OK. Dean was very professional and explained that he really couldn’t find anything wrong but the current opener was a 1999 model. Everything worked fine until I went to put the door down and it wouldn’t go down. So, we decided to get a new one. Dean had it installed and everything cleaned up in about 90 minutes. Thank you Dean for a job well done!

- Charlotte Aaron & Gail Doetzl

I believe his name is "Dave." He was very professional, respectful and low key. He explained what he was doing and reassured me that my garage doors are working well. He moved my car out of the garage so that the spray he used would not get on my vehicle. I appreciated his demeanor and also the fact that he was talking to a homeowner who is hard of hearing but kept his patience! The next time I feel maintenance is required, I will ask for him! The price was very fair for my three car garage doors.

- ANONYMOUS