Review:

they did the job, I thought it was very pricey, should have hired the garage door people instead of a handyman if it was going to be that pricey, I didn't have the coupon for free service call because they were referred through this site, therefore they charged $49.00 did not get senior discount there were no consideration for me just a hard price!!! was desperate next time I will take my time and hire people that care about the cost!!

Hi Mary, after review of your ticket I am a bit confused over your comments,the technician did give you a discount that was greater then the senior discount that you are referring to if you have any other issues please feel free to contact me.

Review:

Wow! Where do I start with this review... first of all, highly rated online for service and quality of work for which I can attest to both. They came out to my home, examined the previous garage door and took extensive measurements to ensure a perfect fit for my new door. The gentleman (Jesse) came out to measure and installed the door with another team member and had my door ready in about 4 weeks. It took the team about 5 hours to make sure the door fit and operated flawlessly and gave me the run down on maintenance and operation. Would highly recommend you give these guys a call for anything to do with garage doors!

Review:

I contacted Precision about reattaching the cables and rewinding the springs on my door. They were able to schedule me in a few hours. The technicians arrived on time, were polite and very informative explaining what they would do and what they could do if I was interested in upgrading my door. My door was back in operation in an hour to my satisfaction. I will not hesitate to use them again.

Review:

Great crew! Friendly and Professional. Detailed explanation and discussion of options. Work was done quickly and efficiently. Will definitely call again or recommend.

Review:

Travis did an excellent job replacing my springs, cable wires and rollers on my garage door. Was very nice and polite. I would refer Precision to anyone that was having problems with their garage doors.

Review:

Jessy did a fantastic job repairing my garage door system. He made sure each part worked as it was designed and even explained what he was doing and why. He was prompt, professional, knowledgeable, and very easy to work with. I highly recommend him.

Review:

arrived on time gave options and and fixed the openers problem troy was very friendly and and saved us some money

Review:

This gentleman did an excellent job I called precision because one year ago they fixed my garage door after two attempts. Those gentlemen did a poor job and this guy corrected all their mistakes. I wish he had come the first time.

Review:

I chose the company based on my Google search, ratings, reviews, BBB accreditation. It was a wonderful decision! I never thought that I could have any repairs done on a Sunday without being charged a lot! Not the case. John, my service technician, called, arrived on time, went over my options after reviewing my problem, was very professional! The repairs done, FANTASTIC, QUALITY work! Thanks John! Definitely a 5 ???? from my experience.

Review:

Fast service, very friendly and efficient technician.

Review:

The person who did the on site estimate was very polite and prices seemed good. I've made 4 follow-up calls now to proceed with my estimate and the person who answers the phone states a tech will call me back but i've never received a call back. I have no other choice to take my business somewhere else.

Review:

Travis and trainee Clayton did a great job. No hassle prices and quick installation of by new motor and belts! Will use them again

Review:

Gentlemen were courteous and professional. Hopefully this takes care of my problem.

Review:

Our garage door stopped working suddenly and we had heard good things about Precision Doors. They did not disappoint. They were incredibly helpful and nice. All the pricing was broke down and easy to understand. Would definitely recommend.

Review:

Professional Competent Little pricey

Review:

Good man, on time, didn't try to upsell. I appreciate that and will use your services in the future

Review:

I waited from 8:00 AM thru 4:00 PM for another door company to come and work on my door. At 4:00 PM after 3 phone calls I was told it might be another three day wait. I then began to look for another company on the internet. I called Precision after 4:00 PM thinking I might get someone by Monday seeing this was friday afternoon. A lady answered the phone, took my information and stated she had an opening between 6:00 PM and 8 PM At 6:10 PM I Received a phone call from a man named Devion he stated he would be there in 10 minutes. This man was very clear in explaining my problem, solution and cost. He took my opener apart and at 7:00PM Devion was finished picked up all scrape and parts and was leaving me with a smile on my face. The customer service at Precision from the first contact thru review request for any concerns is the best any customer can expect. I would give this company 10 stars, their service team is great.

Review:

My garage door opener died last night so I was in need of buying a new one. I was looking at getting a jack shaft opener in order to utilize the space above my garage, but after Devion looked at my installed he let me know that it would not work. He recommended an opener that would, was extremely knowledgable, fast, and very professional. He even let me know my other opener was fine and didn't need to be replaced yet when I thought it did. Could not recommend the company, or Devion enough! A+++++

Review:

Right on schedule, explained what was needed, finished work promptly, and was good to work with.

Review:

Our double-wide overhead garage door had been malfunctioning (not going down consistently) for months, and had gotten stuck in the raised/up/open position a few times in the last half year. When I called Precision Overhead Garage Service, I was very pleased to be offered an appointment time frame that would start within 1 hour and 15 minutes from the time that I was calling -- a quickness that I had never before experienced with any contractor. Also, to my pleasant surprise, the Precision Overhead Garage Service technician, Shelby, arrived within the first few minutes of the time frame of the scheduled appointment! He examined our overhead garage door system, and, within a minute, recommended that we replace all of our hardware, due to it having reached the end of its 10-cycle average life, and due to it almost all being worn out. He took the time to show me what parts were worn out, how they were worn out, and made it clear to me that he would be wiling to answer any questions that I or my husband would have at anytime during the appointment. So, my husband and I agreed to have Shelby replace all of the hardware, which Shelby was able to do on the spot in 40-50 minutes. Shelby tested the function of the overhead garage door after the replacement of all of the hardware using the wall button, and he allowed me to test it from the vehicle, in order to satisfy my husband's worries. The charge was $799 before taxes, $883.95 total. Needless to say, I was very impressed with the very efficient service that Shelby provided.

Review:

Travis performed a perfect repair and replacement job on our garage door. He replaced springs and adjusted the rollers and replaced the cables. He has a personable personality, he is a very nice man to have working in our home.

Review:

Fixed the issue at no charge. Thanks!

Review:

Was very prompt & couteous. Very pleasant to do businesss with.....repaired our garage door. I would rate my experience s a 5.

Review:

Shelby was our technician - he was very personable and on time. We felt he was very knowledgeable and he answered all our questions. He fixed our garage door in a timely manner. We will call again if we need help with our garage door!

Review:

Great customer service.

Review:

Great customer focus. Appointment scheduled with high level of professionalism. Shelby arrived and quickly analyzed the situation. He was quick with solutions and rapidly fixed the problem. Very pleased and would not hesitate to recommend!

Review:

First of all, the technician was prompt. He came when he said he would. He was very knowledgeable and was able to quickly diagnosis the problem. He showed me what was wrong. He was able to complete the job quickly. All trash and broken parts cleaned up and disposed of. It was easy to hear the difference before and after. I would recommend Precision to anyone.

Review:

Shelby was helpful, informative and fast. He purveyed my garage door, told me his recommendation (which did NOT include a new door!) and went to work. He was on-site a little over an hour and everything was repaired. Love that Precision does service calls on Sundays!

Review:

The technician was professional and extremely fast at repairing my door. The only disappointment was that while making the appointment over the phone, I was told that the service charge would be $69.00m but if work was performed it would be reduced to $49.00. That did not happen. I am satisfied with the repair work ultimately.

Review:

Thank you for coming out and working on our garage door. The tech you sent out was professional, intelligent, helpful and good. He did the work but also told me what it would take/he recommended that we do to get our door in the best shape possible. Our tech was Travis York.

Travis is awesome and always does whats best for our cuatomers