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about Precision Garage Door in:
Kansas City, Area, MO
Precision Garage Door of Kansas Cityhas received 481 reviews, averaging 4.84 Stars:
Kansas City, MO
Product:
Independence, MO
When I called they gave me options for time slot for repairs next day in the afternoon/evening which is what I needed due to my schedule. The text came through right on time in that window with a picture of the technician and his name and that he was on his way. This is really good because you know who to expect showing up within that time window frame that was promised. When Steve Ray showed up I explained my issue with the broken springs and he was very knowledgeable and gave me options to choose from. He replaced the items we agreed on and was very fast and efficient. You could tell with his confidence that he repaired my issue and explained the warranty and to call back with any issues. Thanks Steve!
- John Chapman
Product:
Kansas City, MO
tv ad your technicans did an excellent job
- kenneth Green
Kansas City, MO
It was a nice professional experience working with Mr. Conner. He took his time to make sure I understood the process and went over my options so I would know ahead of time what I was paying for. also insured me, that everything would be under warranty and the job would be professionally done.
- Garrett Marks
Raytown, MO
Did a great job explained everything incorrect the problem very professional thank you
- Pleaze Robinson
Independence, MO
Great service! Completely satisfied!
- Jeff Pearson
Kansas City, MO
Service was very prompt and completely resolved our garage door issue. Service technician was knowledgeable and courteous. I am very happy with Precision!
- Terrance True
Product:
Kansas City, MO
Overall I cannot find any reason to recommend this company. Paid to have a garage door opener installed because the one I had was not internet capable. Within an hour and a half of having the garage door opener installed my door would not open. Call Precision and they said they would contact the installer and nothing happened. Called back and they said they would send an emergency email and again no response. I could go on but in the end my car was stuck in my garage for 3 days. I understand the issue with the snow but you had the opportunity to resolve the issue. When you did come out I felt like I was bein g held hostage/blackmailed....pay me money to fix the door or have a $1,000 opener you can't use. I could understand if something broke I would have to pay but I had a perfectly operational door that ceased to work after your technician installed the opener...again....nothing was broken.
- Craig Jack
Product:
Kansas City, MO
Nick was friendly, efficient, and diagnosed the problem quickly. We were back at it with a working garage door in a little over an hour!
- Jessi Lueck
Product:
Blue Springs, MO
The technician was professional and thorough; arrived on time and quickly frixed the issues.
- John & Marge Steinhauser
Product:
Raytown, MO
Quick and easy to schedule an appointment, Antonio was respectful and knowledgeable about all my door issues. Gave me a detailed run down and estimates. Would highly recommend this company.
- Curtis M.
Kansas City, MO
Problem solved quickly. The Garage door technician was very professional and courteous. Great pricing.
- Rodney Stephens
Kansas City, MO
One visit, problems solved! London was absolutely fantastic, and very knowledgeable! He diagnosed the problem and answered all of my questions. My garage door would not raise due to the awful condition of the spring. After he replaced the spring, the door not only raises but the motion is smoother, no longer noisy, much lighter, and will remain open on its own when the emergency lever is released (not the case before). I'm so glad I contacted Precision, this was an excellent service! Thanks London!
- Candace Ford
Product:
Kansas City, MO
I choose Precision due to free estimates. The technician started to suggest a complex procedure but stopped and listened and looked at what I explained happened. This resulted in a reasonable repair. I was very happy with the entire experience.
- Kim Bray
Kansas City, MO
Steve was very helpful when we needed to make a decision on upgrading our door system. He was kind and courteous. Once I made my decision he went right to work and got the job done efficiently! I would recommend Precision for anyone with needing garage door work.
- Vicki Clayman
Product:
Kansas City, MO
Brian was punctual very polite and helpful.Would highly recommend.
- Dewey Parker
Kansas City, MO
I am very pleased with the service and detail Richard L of Precision Garage Door Service performed on my 2 garage doors. His service and repair brought both garage doors back to life so that I can conveniently and safely use them. His work exceeded my expectations and I so appreciate him- I recommend him to anyone who needs GREAT garage door service!!!
- Susan Taylor
Independence, MO
They were the first company that we heard of. Steven was very professional and respectful. He answered all my questions. He did an outstanding job and I will recommend him to anyone that needs help
- Michael Litel
Grandview, MO
Nick was very professional and knowledgeable. He knew immediately what the problem was and what needed to be done. He was very pleasant and respectful.
- Gil Campbell
North Kansas City, MO
Broken spring and cable was fixed quickly,also was informed of some issues that need to be fixed at a later time saying I should have no more problems as long this door is at my house.
- Eric Simpson
Product:
Martin City, MO
Steve was prompt, professional, courteous and helpful. As chance would have it, we could not recreate the problem that prompted me to call Precision initially. He said that this occasionally happens, and he also explained what the problem might be should it happen again. I will definitely use Precision for any future garage door repair.
- Jim Geoulos
Raytown, MO
You are not going to like this review, and you most likely will not post it on your website, but I am going to give it anyway. Your tech was very friendly, knowledgeable, and did exactly what I needed, but the $265 charge for less than 30 minutes work, and no parts used, was totally ridiculous. Overhead Garage Door replaced the entire right-side spring about 3 years ago for $145. I am not sure why I did not call them this time around. I suppose that I saw your add on TV and decided to give Precision a try. Big mistake financially. ****I WILL NEVER CALL PRECISION AGAIN FOR ANYTHING!!!!!!!!!!!!!!!!!!!!! Also, please email me a receipt.
- Roger Gallup
Kansas City, MO
My purchase and repair included many of the items on the lists. Frustrating to be only to click one of these. Nick Presson was excellent. He was informative not just a sales and repair. He was helpful in assisting my set up of the system.
- Sarah Frederick
Product:
Raytown, MO
The aervice was the worst experience I have ever had with any company. I was given a choice of several options togo with and the one I chose was alsothe recomendation by the employee. I was told that thw work was warranteed for 7 years at a cost of 1200 dollars and some change. Well two days later the garage door broke down. I had explained the the fixing it That Iwas ona tight budget and that mywife had ALS amd was terminal. He assured me that when the rollers springs and gears were replaced it ahould reduce the wear on the motor and ahould only put about 5 pounds of stress on the motor to lift. He also explained that when a door is lifted about balf way up it ahould stay in that poaition manually if everything os right. Well two days after the work the motor was blown and when I released the door pull cable and checked the spring it was loose and the door would not w en stay up when lifting it all the way up let alone halfway. It was obvious to me that. The spring was not adequitely tightened on the shaft. I explained this to the new tech when he came into my house and left him to do his work. Well he called me out to the garage first to make an accusation that I maybe had locked the garage door and tried to open it when it was locked. This was insulting to me. Ihave caluable things in my garage sowhen the door malfuntioned I locked it so my items would be safe. Then he went right in to ahowing me that the garage door stays up when I lift it half way up. I know the worker had to have done something when I was not in there to tighten the spring because it would not stay up at all for me. So I am 100 percent sure that was also a cover up. Bottom line this companies buisiness practices are shotty! I would not recomend themto anyone at all.
- Eric Robb
Product:
Kansas City, MO
Purchased a new garage door entire package all installed. Richard was very knowledgeable & efficient to help me choose the installed package that best fit my needs. Thank you Richard
- Chuck Logan
Independence, MO
Very courteous and Professional. Explained the process and what repair was needed. Extremely quick response time. I would recommend Precision to anyone needing garage door work.
- Jack White
Independence, MO
Called this morning for an appointment and Precision was able to have a technician at my home by noon! Connor was at my home just before noon, very professional, helpful with his information, explained the life of the present system and completed the job in a timely manner! We will be updating our existing system and it will be with Precision!
- Lucy Stasi
Product:
Kansas City, MO
Very prompt and excellent service.
- Andy Sorkin
Product:
Raytown, MO
Teck was very polite and knowledgeable.
- Noel Brummall
Blue Springs, MO
London was professional and quick to fix my issues. Great asset to your company.
- Monica Grote
Product:
(816) 379-3838
(816) 379-3838(913) 850-6226
(913) 850-6226(785) 236-7657
(785) 236-7657(816) 281-8876
(816) 281-8876(913) 871-9297
(913) 871-9297(913) 871-9162
(913) 871-9162(816) 799-0016
(816) 799-0016(816) 872-3016
(816) 872-3016(785) 262-9189
(785) 262-9189Office: (816) 533-6803
5429 Dr. Martin Luther King Jr. Blvd
Kansas City, MO 64130
Office: (816) 944-1601
1201 W College St
Suite 700
Liberty, MO 64068
Office: (913)286-1225
815 S. Clairborne Road
Suite 215
Olathe, KS 66062
Office: 816-300-9687
656 SE Bayberry Lane
Suite 103A
Lee's Summit, MO 64063
Office: 785-236-7256
231 SE 53rd Street
Suite D
Topeka, KS 66609
Very satisfied with the technician they sent out and reasonable price for the service.
- Shadrach Landry