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Read what people are saying
about Precision Garage Door in:

Olathe, KS

Precision Garage Door of Kansas City
has received 111 reviews, averaging 4.89 Stars:
1 2 3 4 5
Review:

They were able to come out to my home within 2 hours to fix my garage door. Mr. Karl our rep who fixed our door, was professional and explained things well. A plus he loves dogs! He likes our ToTo dog. Excellent company, customer service,with quality work.

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Service Provided:
Garage Door Repair

Review:

Our technician was wonderful. HE EXPLAINED everything. I don't remember his name but he was at our house around 4:00. today. KUDOS to him!!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

In 2019 I had two torsion springs replaced for $183. Thanks to inflation, the price for my service yesterday was 4 times that! (Included springs and bearing replacement). With that said, the service I received was extremely professional and fast. From the very responsive chat, I booked the appointment minutes after hearing the spring break in the garage. Tyler was here by 9:00 the next day and finished the work shortly thereafter. Reviews matter, because that is how I made my decision to use Precision. Thank you.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Decided to replace old doors and install openers. Saw your ratings and new about your co Grat job

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Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Review:

Amazingly quick service on two garage door concerns. Choices of services were explained very well and felt no pressure to make my own choice. The services were explained and allowed questions to be asked. Clean up was awesome and info about further concerns were explained. Will use Precision again and highly recommend them.

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Great fast service. Our tech was Alex, fully explained our options in replacing the garage door springs. Definitely would recommend Precision Door.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Fantastic service! I called to get an estimate for a new opener. First surprise was they came out on Saturday! Didn't expect that, that quickly! Alex, my technician, inspected my entire door and tracks, and prepared a full estimate and recommendations. I agreed to all the work, and was expecting to have to schedule installation for next week. NOPE! Alex said "I'll get started" and 2 hours later, job complete. THAT'S SERVICE!! Customer for life.

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Alex, the technician was excellent, he explained everything as he was installing my new springs. He adjusted the belt, checked the lights and made sure all my remotes worked. He is a huge asset to Percision.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

To be honest, the reason we called Precision was because of the professionalism of tech we had the first time. I dont believe we will be calling again after this repair. This tech was knowledgeable but obviously worked for commission. At no fault of Precision, I believe the bar that goes through the springs wasnt installed level and is causing the bearings to wear prematurely. We werent in a position to pay $1000 at this time so we opted to only replace the springs. While everything was apart i asked he would mind lowering the bearing plates which consisted of 2 bolts/nuts per side. Was told no since i wasn’t replacing the actual bearings. I then asked if i could lower them myself since everything was apart and no tension on the springs but also no. This may have taken me a minute…more time to move the ladder than removing the 2 nuts and retightening them. We’re happy they were able to schedule us same day since our cars were trapped but this tech wasn’t interested in helping us out. Oh well, lesson learned.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

We had Tyler S. over for an emergency repair. He exceed all expectations (kind, courteous, knowledgeable). He completed the job quick and went above and beyond with cleaning up our rollers and quoting us for further work we need done.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Daray came out and fixed problem right away (wall mount). Nice guy. Would definitely have him come back if I have future problems.

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Service Provided:
Garage Door Opener Repair

Review:

Dylan Shorts of Precision installed a new garage door lifter for us. He called to give us an ETA which was well in the early portion of the promised arrival window. We had a thorough discussion of alternative fixes to our problems and once a path was chosen he said he could proceed immediately and worked under the continued duress of my many questions (and with a happy attiitude) and even took delight at our appreciation of the new install. In Sshort the whole experience was very satisfying! It's a pleasure to deal with a professional.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

We knew we made the right choice going with Precision for our new garage door opener. So much more quieter than our old garage door opener. Luis was our installer and was right on time as scheduled. He was fantastic. Can’t say enough about him as he answered all our concerns and questions. Very highly recommend Precision Overhead Door to everyone.

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

It started out rough when you sent out a rookie and he tried to sell me everything except a new kitchen sink. When he told me that my current motor had a broken sprocket and I needed a new motor, neither of which were true, I sent him packing. Someone from Precision then followed up with me and asked if it was ok to send out another tech and I agreed. That tech was Daray Ferguson who was extremely knowledgeable, honest, hard working and friendly. He absolutely would be the only reason that I would use Precision in the future. He quickly assessed what needed to be done and got to work. It was nice having someone that when they told you something needed to be replaced, I had no doubts that I needed to do it.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Our sales person was Gary. He took the time to show us every possible way we could replace our garage doors. Yesterday the doors were installed. The gentleman who did the work was very good making sure we were satisfied with everything he did step bye step. He spent the time necessary to make sure our cars were able to open each doors from the openers in the cars. Very satisfied with his service.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Excellent service. The technician kept me updated as to when he would arrive. He even came in the evening because he had been delayed. He was friendly, knowledgeable and fast. I would call this company again.

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A Response from: Brian

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Service Provided:
Garage Door Opener Repair

Review:

No delays for beginning and completing our garage door repairs. We are very happy with the quality of the work and technicians. Interesting that both technicians were named “Tyler”: great job Tyler

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A Response from: Brian

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

12/16/22 Alex Richards was AWESOME! He was nice, polite and thorough. I loved the way he explained the issues with my garage door today before, during and after the work was completed. I am extremely happy with the quality of work and service that he provided and I will be using him and your company again in the future. Sincerely, Mike

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A Response from: Brian

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

Service Provided:
Garage Door Repair

Review:

Alex did a great job and was very informative. Another company told us our opener was old and needed replacement because a RPM sensor was going bad and the sensor was obsolete. Turns out our opener doesn’t even have that sensor. I would highly recommend Precision Thank you Alex.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Alex is a self described garage door nerd and he delivered excellent service. I learned a lot and will happily call him and the team at Precision for anything garage door related in the future.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Great service! Same day, Great work super service guy and everything was completed in one trip done right! All work was communicated before done can’t ask for better service than that ???? Thank you! Totally will use again ????

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Logan did a great job!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great service, professional and efficient.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Alex did a great job replacing a broken spring on our door. He outlined several options for the repair and did fantastic work replacing the springs and bearings. Our garage door operates much more smoothly now!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Excellent service by all. Your rep that visited, The guys who came out to secure the door, the installers and your rep on the phone.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Josh and Allen were professional, knowledgeable, and polite. They came out the same day I called, and repaired my garage door within about an hour.

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A Response from: Brian

Love this feedback, thank you, Tim!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Very professional

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A Response from: Brian

Thank you for the feedback, Jackie!

Service Provided:
Garage Door Repair

Review:

Daray was amazing! He explained everything fixed it all. I can’t thank you enough!

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A Response from: Brian

Thank you, Catherine!

Service Provided:
Garage Door Repair

Review:

Very professional and honest on what was needed for the repairs. Very pleasant and friendly. Would recommend this company to anyone. Thanks guys you saved the day.????????

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A Response from: Brian

We are always willing and ready to come to the rescue! Thank you, James!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Our 14 year old garage door spring failed during the holidays. I was shocked to speak to an actual person when I called Precision Door at around 8:30 on a Sunday! They had their technician Daray come out on a Sunday (the same day I called) late in the day! He did a tremendous job replacing springs, rollers, bearings, and installing a new key pad. This business exemplifies customer service! Daray is a hard and knowledgeable worker with an amazing attitude. I was very impressed with their availability, friendly phone staff, and professional work! I will highly recommend Daray and Precision Door to anyone who needs garage door service!!!

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A Response from: Brian

Thank you for the kind words, Jeff! It is our pleasure.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Next Page
Kansas City, MO Area

(816) 379-3838

(816) 379-3838
Kansas City, KS Area

(913) 850-6226

(913) 850-6226
Overland Park Area

(913) 871-9297

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Olathe Area

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Independence Area

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Lee's Summit Area

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Cass County

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(816) 379-3880

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