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I would like to begin by saying Edgar was an amazing service technician. Very thorough and courteous. As for the cost of the service I was shocked beyond words. I will be in contact with neighbors and friends to discuss my dismay. My charge of $390.00 is almost twice what I expected. I searched the internet to see if I was out of line and the following is what I found: Cost Breakdown for 2026 • Service Call Fee: Expect to pay $75 to $150 just for a technician to visit your home, which may be credited toward the final repair cost. • Labor Rates: Hourly rates currently range from $75 to $150 per hour, with most spring jobs taking 1–2 hours to complete. • Parts Only: For DIYers, a pair of standard springs typically costs $60 to $150. Key Cost Factors • Spring Weight: Double-door springs often require a higher gauge of steel to support extra weight, which can add $15 to $30 per spring compared to single-door models. • Emergency Service: Repairs needed outside of standard business hours (nights, weekends, or holidays) often incur a surcharge of $50 to $150. • Location: Urban areas with higher living costs can see labor rates 15–20% higher than the national average. • Associated Repairs: If the cables are also worn or frayed, replacing them alongside the springs typically adds $75 to $200 to the total bill.

- Dennis Ray

Excellent service…. from making the initial call to getting the springs replaced. My spring broke early morning. It was fixed before the end of the day, same day, during frigid temps and on a weekend. Very grateful and pleased with the quick response time and the service. Would highly recommend to anyone needing assistance with their garage door.

- Teresa Nerem

Dean was professional from the very start. He let me know what he was looking for and helped educate me about the garage door opener. Price was reasonable and service was GREAT!

- Patrick Ireland

Precision Garage Door of Kansas City is top-notch! Scheduling an appointment was easy, and a service technician was at our door in less than an hour after scheduling. Conner was the technician. He was extremely courteous and skillful in assessing the condition of the garage door. With his expertise, he replaced the broken torsion springs with care. He was thorough, efficient, and professional. I highly recommend this company. Thank you, Precision Garage Door, and thank you, Conner!

- Diane Samson

Very pleased with the work done today from Precision....the tech Conner was super nice, explained everything to me, showed me how to maintain everything, programmed all the remotes and the door pad...it was a great experience and I'm totally happy with it! Thank you Precision!

- Sherry Jones

FAST, COURTEOUS, THOROUGH RESPONSE.

- Landon Rogers

Very fast response on answering and setting up appointment! Technician was on time, very knowledgeable, went over all aspects of repair and repaired quickly Thanks

- Brian Woirhaye

Thank you for the great job the technician did on our garage door opener. Was here at our house early, got busy and was very happy with the results. I would refer him to everyone. Very professional and friendly. Precision, I would refer you guys to everyone. Thank you for the service you did for my wife and I.

- Herbert LaFuente

The serviceman, Antonio, was very polite and very informative.

- Donna McCann

Connor was great, efficient, and very nice guy! We are very happy with his service. 2 years ago Precision replaced our garage doors and put in a new opener on the 2nd door at the time and we have had no problems with the work they preformed at that time!! We would highly recommend their service!

- Cindy Terrill

I normally do things myself, but with moving I decided to call to get my door repaired as it had the cable jump the track and canted the door sideways. I called and they had someone out within a day. Josh responded and was polite, knowledgeable, and got the door repaired within 30 mins!! I will absolutely be using this company again! Absolutely phenomenal service and great company!

- Nathan C.

Professional & courteous. Arrived on time the same day I requested help. Made the repairs and told me how to maintain it. Works great now. Very satisfied.

- Jim

I called you because you were close. The rubber on the bottom of the door had broken off in places. The serviceman was very friendly and explained the product I needed. It took him less than an hour to install the rubber strip. I appreciate the quick response to my call and can assure you I will call you if I have any more problems. I will also share my experience with friends. Thank you!

- Donna Mccann

Conner karl my service technician is a very nice and professional guy, I was pleased of his work and his recommendations. ????

- Apolinar Munoz

Prompt scheduling for our “emergency”. Knowledgeable, friendly, efficient repair person. (Alex) Will definitely use again if needed, and will let friends and neighbors know!

- Carol Blum

Tyler and his trainee, Brian I believe. Kicked ass. Super polite and professional. They got the job done faster than expected. Tyler is a garage door ninja. Enjoy the Royals game my friends

- Mike Mauldin

Dray did a great job installing new seals, adjusting the springs and openers. I would recommend this company to family/friends if they should need repair.

- Cheryl Shackelford

Daray did a great job. He was punctual, professional and truly nice. He explained everything well and fixed up our garage door to last.

- Charlene Herrin

arrived on time gave options and and fixed the openers problem troy was very friendly and and saved us some money

- Mark Mcelduff