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about Precision Garage Door in:
Raytown, MO
Precision Garage Door of Kansas Cityhas received 39 reviews, averaging 4.54 Stars:
Raytown, MO
Raytown, MO
The aervice was the worst experience I have ever had with any company. I was given a choice of several options togo with and the one I chose was alsothe recomendation by the employee. I was told that thw work was warranteed for 7 years at a cost of 1200 dollars and some change. Well two days later the garage door broke down. I had explained the the fixing it That Iwas ona tight budget and that mywife had ALS amd was terminal. He assured me that when the rollers springs and gears were replaced it ahould reduce the wear on the motor and ahould only put about 5 pounds of stress on the motor to lift. He also explained that when a door is lifted about balf way up it ahould stay in that poaition manually if everything os right. Well two days after the work the motor was blown and when I released the door pull cable and checked the spring it was loose and the door would not w en stay up when lifting it all the way up let alone halfway. It was obvious to me that. The spring was not adequitely tightened on the shaft. I explained this to the new tech when he came into my house and left him to do his work. Well he called me out to the garage first to make an accusation that I maybe had locked the garage door and tried to open it when it was locked. This was insulting to me. Ihave caluable things in my garage sowhen the door malfuntioned I locked it so my items would be safe. Then he went right in to ahowing me that the garage door stays up when I lift it half way up. I know the worker had to have done something when I was not in there to tighten the spring because it would not stay up at all for me. So I am 100 percent sure that was also a cover up. Bottom line this companies buisiness practices are shotty! I would not recomend themto anyone at all.
- Eric Robb
Product:
Raytown, MO
Teck was very polite and knowledgeable.
- Noel Brummall
Raytown, MO
Chris was very helpful with what i needed very satisfied with the results
- Rb Kendrick
Raytown, MO
Quickly solved our problem to keep the garage door from opening while our puppies are in the garage
- Robert B Mead (Romeo) Bagunu
Raytown, MO
The technician Steve showed up and fixed our garage door quickly and very affordably. He did give us options for a new system since ours is over 30 years old and was very accommodating. I would recommend them to anyone needing garage door renewal or repair.
- Vickie Horning
Raytown, MO
I want to thank you for being very courteous and explaining everything to me in great detail. Also, it was great that you came as quickly you did. I did not have to wait all day. I will strongly recommend your company if anyone ask.
- Patricia Dillard
Raytown, MO
The tech was a delight to have in my garage, did a great job.
- Judith Mason
Raytown, MO
The service was very professional and our garage door is operating much better. The technician made needed improvements that will ensure long-lasting and better operation of the garage door.
- Bob Smith
Raytown, MO
Conner Karl was able to diagnose the issue with my garage door and repair it quickly. I will highly recomend Presion garage Door company for any garage door repair.
- Joseph Rowley
Raytown, MO
This has been great service.
- Matthew Hamilton
Product:
Raytown, MO
Steven did a great job. He was very friendly, efficient and knowledgeable about the work that needed to be done.
- Jerry Cook
Raytown, MO
The installer was very professional explained everything that was wrong and fix everything in a timely fashion.I would recommend this company.
- Cory Gold
Product:
Raytown, MO
I had a broken cable and wanted to replace it. Precision Doors tried to fix a lot of things I didn't need. I was quoted from $1400.00 down to $470.00 to fix it. I had another well established company fix the cable for under $200.00 that didn't try to sell stuff I didn't need !!!
- Stanley Smith
Raytown, MO
Hello, we would like to compliment Daray for the job he did on getting our garage door adjusted, He was very informative an d pleasant a great asset to your company.
- Regina G
Raytown, MO
Two garage door installers arrived promptly and worked steadily throughout the morning until the job was done. They showed me that the new doors were operating efficiently and seemed to take pride in their work. Precision was recommended to me by a neighbor, and I would do the same.
- Kenneth a Lee
Product:
Raytown, MO
We are so glad we chose Precision the young man Dylan Storts was so Knowledgeable Thank you so much
- Betty & gregory Greer
Raytown, MO
Unfortunately I had a negative experience today with the tech who came to my house. After assessing my very old chain driven opener he told me he couldn’t work on my system. I understand the reasons he gave but rather than telling me what we could do he kept telling me that he couldn’t touch my system. He did remain courteous despite my obvious disappointment in this response. He did not at any time say he could replace my system and at that point I did not ask as I was very displeased. I sent him away due to him continuing to tell me what he couldn’t do for me. I would have greatly appreciated being told first what could be done and I would have paid to have a replacement but instead he left and I ended up very disappointed.
- Kim Robertson
Raytown, MO
quick response, very friendly and professional
- Ron Williams
Raytown, MO
I love my new garage door opener, Daray Ferguson did a great job I was very happy with the job he did. I will be even happier when the seal settles so no little critters can get under it. But I understand that will take a couple of weeks
- Susan Grissom
Product:
Raytown, MO
Guys we’re on time, polite and explained everything clearly
- Ted Cotti
thank you so much for the great review!
Product:
Raytown, MO
Alex was excellent. Quick response & solved the problem immediately.
- Harve Dierking
Product:
Raytown, MO
Very professional and went beyond the need to provide the service we needed.
- Richard Riegel
Raytown, MO
I had a very distressing time today. My door opener installer was very capable, however when it came time to pay for the installation the charge was $150 more than the invoice I was sent. When I asked why he was disgusted with the whole job. Apparently, it took longer than he anticipated and it was horribly hot. I feel bad about that but I can not do anything about the outside temperatures. I was also under the impression that I was getting a keypad with this but that was disclosed later that I am not getting that either. This garage door was 110% more than the one I had installed 10 years ago and that just seems excessive. I asked the guy to just run the bill and leave because I was really upset at the additional cost that I can't do anything about. I was mistakenly under the impression that the invoice was the final word. I will read documents more carefully in the future. I guess that's the world we live in. People can just sit in your house and yammer and not just do like I asked and run the ticket...I asked 3 times for him to run the ticket and leave and I'm the crazy one. It's hot and I am spent for today.
- Brenda Nelson
Product:
Raytown, MO
Awesome job done by Connor and another guy that I didn’t get his name. All questions were answered. No pressure. Job done in a timely manner. Thumbs up????????!
- Cheryl mackrel & joseph Ricks
Thank you for the feedback and 5 Star Review, Cheryl!
Product:
Raytown, MO
I really appreciate the gentlemen who put on the key pad and new remote. They were pleasant, efficient and professional.
- Peggy b. Boyd
Thank you for the great feedback, Peggy!
Product:
Raytown, MO
The guy who came out was really good. A true expert in his field. Done correctly in no time.
- Tim Mclaughlin
That is great to hear! Thank you, Tim!
Raytown, MO
Mark was our service guy to come by and look at my springs and cable that busted. He was nice and friendly and he estimated the job. He was in and out pretty quick as well. He was VERY knowledgeable for the task at hand and explained everything from start to finish. He was also very respectful about my property and all. Will call them again if I have any problems with the other side.
- Nancy Tempel
We look forward to earning your business again! Thank you, Nancy!
Raytown, MO
Great tech, completed service and I am so pleased with the result. Wonderful company to deal with!
- Lisa Simpson
Thank you for the kind review, Lisa!
Product:
Raytown, MO
The technician was very knowledgeable of the problem with my garage door and I appreciated his advice on what should be done thanks again.
- Johnnie l Webster
Our pleasure! Thank you, Johnnie!
Product:
(816) 379-3838
(816) 379-3838(913) 850-6226
(913) 850-6226(785) 236-7657
(785) 236-7657(816) 281-8876
(816) 281-8876(913) 871-9297
(913) 871-9297(913) 871-9162
(913) 871-9162(816) 799-0016
(816) 799-0016(816) 872-3016
(816) 872-3016(785) 262-9189
(785) 262-9189Office: (816) 944-1601
1201 W College St
Suite 700
Liberty, MO 64068
Office: (913)286-1225
815 S. Clairborne Road
Suite 215
Olathe, KS 66062
Office: 816-300-9687
656 SE Bayberry Lane
Suite 103A
Lee's Summit, MO 64063
You are not going to like this review, and you most likely will not post it on your website, but I am going to give it anyway. Your tech was very friendly, knowledgeable, and did exactly what I needed, but the $265 charge for less than 30 minutes work, and no parts used, was totally ridiculous. Overhead Garage Door replaced the entire right-side spring about 3 years ago for $145. I am not sure why I did not call them this time around. I suppose that I saw your add on TV and decided to give Precision a try. Big mistake financially. ****I WILL NEVER CALL PRECISION AGAIN FOR ANYTHING!!!!!!!!!!!!!!!!!!!!! Also, please email me a receipt.
- Roger Gallup