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about Precision Garage Door
Precision Garage Door of Kansas Cityhas received 1421 reviews, averaging 4.86 Stars:
Blue Springs, MO
Product:
Shawnee, KS
5 stars. This was a second visit after about a month, and the problem was solved in a short time, with no charge this time.
- bruce williams
Product:
Kansas City, MO
Aaron was very nice and he knew what he was doing
- Scott Mattson
Product:
Kansas City, MO
The guys that came out for my garage door problem were very pleasant and professional. Thank them for me, please.
- Cheryl Culver
Product:
Kansas City, MO
Very nice and knowledgable. We had a four-month-old inside and they were concerned if they were making too much noise for her. They offered a few scenarios on what to repair but not pushy on their recommendations. Hopefully the door doesn't break again but I would use them if it did.
- Jon Lovasz
Product:
Overland Park, KS
Extremely professional and very nice technicians. They knew exactly what was wrong and fixed it very quickly. We will definitely use Precision Door KC for all of our future garage door needs.
- Shauna Brown
Product:
Kansas City, MO
The service Tech was very helpful in explaining the problem and fixing it. He also showed me what to look for if it happened again. I am very pleased with the service from your company
- Doris Young
Product:
Lee’s Summit, MO
This was the first time I used precision and service technician Terry was awesome! Very knowledgable, took the time to explain to my level what the problem was and quickly fixed it, went above and beyond , he helped me reset our pins, found out even our batteries for the outside openers were long dead- he replaced them! and shared maintenance tips for us to implement every 6 months. Thank you Terry for excellent service , I highly recommend precision for garage door issues . I give them a 5 star rating.
- Sophia Somi
Product:
Pleasant Hill, MO
The lead guy was rude. Gets there at 4:30 and says - do you have coffee? My husband made a pot and then he asked for cream and sugar. Really? He couldn't have stopped at QT? He got snippy when the email receipt didn't come they the first time he tried it and he had to retype everything. The guy with him was very polite.
- Alice Owen
I sorry for your experience and i spoke to the tech. since something didn't sound right. After they arrived your husband asked it they would like a beverage and he said sure if you got coffee! ( being cold outside ) Our company has gone paperless for the most part and this new technology can be a little frustrating he meant no disrespect towards you and only his discomfort with his new ipad.
Basehor, KS
TECHNIAN WAS GREAT. HE KNEW WHAT THE EXACT PROBLEM WAS AND WENT RIGHT TO WORK AND FIXED THE DOOR OPENER. GREAT JOB... THANKS RAY
- Ray Peterson
Basehor, KS
TECHNIAN WAS GREAT. HE KNEW WHAT THE EXACT PROBLEM WAS AND WENT RIGHT TO WORK AND FIXED THE DOOR OPENER. GREAT JOB... THANKS RAY
- Ray Peterson
Overland Park, KS
Outstanding service by Terry. He was knowledgeable, prompt, educated us, and did excellent work. Would highly recommend this company.
- Mike Rives
Product:
Kansas City, MO
Wife called me at 9 am on Dec. 19 and said garage door wouldn't open. I was out of town and couldn't take care of it myself and called Precision. They said they would have someone there at 4 pm. The repair man came and replaced a broken cable. My wife said he was very courteous and well trained. He fixed the problem in a short amount of time. When I got the invoice online a little while later I saw the charge wasn't what I was told it would be. I called them and they very graciously adjusted the charge to a reasonable amount. I was well pleased with the whole process.
- Joe Oneal
Product:
Overland Park, KS
The come in promptly as scheduled time and work hard.
- Xingyuan Pan
Product:
Lee’s Summit, MO
I appreciated being able to call on Sunday to schedule a Monday appointment. The technician was friendly, professional, explained the repairs, and completed them promptly.
- Jim G.
,
Was told service call would be free there was nothing they could do besides put 3 more screws in and charged me $85 for the service call.
- Andrew Pierce
I understand that you were told that there would be no service call. Unfortunately, that offer was for a FREE service call with a repair. Since you called us out for a physical inspection of your door, there is a cost associated with our professional services.
Independence, MO
Tobin was here on time . He was friendly and professional. I was very comfortable having him in my home. He did the job in a timely manner and clearly explained everything. Very happy with Tobin, the work and the fact that the work was done the same day that we called. I would recommend the company and Tobin to anyone needing your services.
- James Shull
Product:
Prairie Village, KS
Tobin was a very personable and knowledgable technician. Explained everything well (much better than the customer service rep who set up the appointment) Performed the work in a timely and professional manner. The website could use a little work by explaining the available discounts, coupons, etc better.
- Ed Rea
Product:
Kansas City, MO
5. I selected you through a Google Search. Tobin was out the same day to give us an estimate on repairing/replacing our door. We have not yet decided on repair/replacement, but Tobin was awesome -- personable, informative, and helpful.
- Jeffrey Hanslick
Olathe, KS
My family just relocated from TX. Garage door openers are not a pre-installed item on new construction. I scheduled the install for the same day we closed on the new house. I found the company by doing a google search. The company was listed at the top which is why I clicked on your link. I watched the videos and new right away I wanted one of your quiet openers. I ended up going with your top of the line opener. The installer did a phenomenal job installing the unit and was very knowledgeable about his craft. Will be scheduling him to come back and install another opener soon. Only advice I have is for the folks at the call center to ask if the install is in a new construction and how many units the customer wants installed (two car Vs three car garage). This will ensure the technician comes to a job site prepared to install more than one unit.
- Michael Ridley
Michael, Thank you for the kind words, and taking the time to review our service. It's great customers like you that make us better...
Product:
Spring Hill, KS
Friendly,courteous and professional. Got to work quickly, told us what to expect and good attitude.most definately use company again. Ask for Dave to perform work. He was good for us.
- Mark & Naty Ross
Thank you so much for the kind words.
Prairie Village, KS
Review REPLYREPLY ALLFORWARD Mark as read Ed Rea Wed 11/26/2014 7:46 PM To: Dave Green; Hello Dave, I just wanted to drop you a note regarding Precision Door's recent service and your help with the project. I have a rental property in Prairie Village, KS. Late afternoon on Saturday, November 15th, my tenant called with a stuck garage door. I called Precision Door, and much to my surprise, a technician was dispatched that evening. The tech, Aaron Rhodes, did an excellent job of diagnosing the issues and did a prompt, efficient repair of the door. I had one satisfied tenant! Thanks again for your help and Precision Door's professionalism. Ed Rea
- Ed Rea
Thanks for your comments Ed, we aim to please.
Product:
Shawnee, KS
I called Precision when another company did not show up during a scheduled time. Aaron has been to our home 3 times in 7 days. He has been amazing. So polite, kind to my son and very knowledgable. The first time he replaced rollers in both doors. Then the door's 25 year old operator gave out and he was back to fix it a few days later. Then 2 days after that the other door's 25 year old operator gave out also! I am frustrated with my garage doors, but Aaron has been so great!
- Sarah Boyce
We aim to please. Thanks for sharing, Sarah.
Product:
Lee’s Summit, MO
Terry, our service technician, was prompt, friendly, and informative. Our garage door spring was broken and it was repaired the same day. Thanks!
- Kim Renetzky
Thanks for the review, Kim.
Product:
Kansas City, MO
To Operations Manager David Green Good evening sir, I wanted to touch base with you concerning the service I received tonight from your company. I needed a spring replaced and chose your company to it. Your technician came as scheduled, a little early in fact. Very professional, and provided me with some great information about garage door maintenance. To say I was impressed with his skill level would be an understatement. I did however have a concern about the fuel charge and questioned Terry about this. He explained, but I wanted to voice my dissatisfaction up the chain. I contacted David Green the local Operations Manager here in Kansas City. He too, was very professional and took the time to explain that the fuel charge is a company wide fee. He went out of his way to make sure at the end of the day that I was a satisfied customer. Indeed I am.
- Martin Townsel
Thanks Martin.
Product:
Kansas City, MO
Hey there, I'd like to tell you that I'm a very happy customer and the work was flawless, fixing things that I didn't even realize were bad until after they were finished. It's like it's almost brand new all over again.... Your two guys were great people people as well, they made the experience a very comfortable one, and they were able to complete the job in excellent time as well.... I will spread the news if I hear anyone needing this kind of service, I know they, too will be very happy if the time should arrive.... Thanks again, Howard Nichols.... :-)
- Howard Nichols
Thanks for your kind words, Howard.
Product:
Shawnee, KS
Rapid service. Terry arrived on time and with all needed parts to do the job. Up front about costs and everything was explained in detail. Would recommend Precision without hesitation! Thanks.
- Todd Weltmer
Thanks for the kind words, Todd.
Product:
Kansas City, MO
Most definitely 5 stars! I couldn't be happier with the service I received today. The techs were at my house before the scheduled time, which was very much appreciated. They knew it was an emergency, so they got to my house very quickly and got my garage door repaired. I will recommend Precision to everyone I know. Much thanks to David and Aaron for getting my garage door working again.
- Rose Hack
Glad we could be of service, Rose.
Product:
Lee’s Summit, MO
I love how friendly the staff was when I called with a million questions. I really love how I was put on the schedule really quickly and the tech called me with a specific time frame of when he was coming out. I also like how quickly he worked and all the options I was given.
- Megan Gentile
Thanks Megan! Customers like you make it all worth while.
Product:
Stilwell, KS
I had rubber seals replaced and a general tuneup of two garage doors. After ordering the service, I appreciated the fact that Precision sent a confirming email for what service would be performed, and the time the techs would arrive. I also received a call from the techs themselves telling me that they were on the way. The techs themselves were very competent and courteous, and completed the work in a timely manner. I would not hesitate to call Precision if additional work is needed in the future.
- Robert in Stilwell
Product:
(816) 379-3838
(816) 379-3838(913) 850-6226
(913) 850-6226(785) 236-7657
(785) 236-7657(816) 281-8876
(816) 281-8876(913) 871-9297
(913) 871-9297(913) 871-9162
(913) 871-9162(816) 799-0016
(816) 799-0016(816) 872-3016
(816) 872-3016(785) 262-9189
(785) 262-9189Office: (816) 533-6803
5429 Dr. Martin Luther King Jr. Blvd
Kansas City, MO 64130
Office: (816) 944-1601
1201 W College St
Suite 700
Liberty, MO 64068
Office: (913)286-1225
815 S. Clairborne Road
Suite 215
Olathe, KS 66062
Office: 816-300-9687
656 SE Bayberry Lane
Suite 103A
Lee's Summit, MO 64063
Office: 785-236-7256
231 SE 53rd Street
Suite D
Topeka, KS 66609
Very professional, friendly and quick! I would recommend them 100%.
- Tracy Robertson