Garage Door Repair Reviews in Kansas City (Page 48)

We contacted Precision when the spring on our garage door broke. They were able to come out that evening to look at it. Travis, the technician, looked at it all and gave us recommendations and a price. We thought we were going to schedule an appointment, but he said, ok, I will have it done within a couple of hours. We were very pleasantly surprised by the quick attention. He was very knowledgeable and his work also fixed a sensor issue we had been having. We had a great experience with Precision.

- Katie Gorman

Mr. Major did all he could do but was unable to fix it because the last people that were out screwed it up and twisted it. He was able to show my husband the problem. my appointment was between 10-12PM and he was there at 10:10 that was awesome !! he was very polite and very helpful. Thank you for trying and explain everything.

- Doris Kenny

The person who did the on site estimate was very polite and prices seemed good. I've made 4 follow-up calls now to proceed with my estimate and the person who answers the phone states a tech will call me back but i've never received a call back. I have no other choice to take my business somewhere else.

- Shawn Mauery

The product Precision sells is very good, as is the quality of the installation. But, if you're looking for responsible customer service, and guaranteed prices, and for promises to be kept this is not the company to use. I am a senior, and a disabled Veteran. My scheduled, and confirmed appointment was from 0800-1000. I re-arranged my schedule for the day to accommodate that promised time slot. At 0945 I called to ask when I could expect my service technician to arrive. I was placed on hold while they tried to get in touch with him. They couldn't, but promised to call me when they did. They didn't. I called again at 1015. They promised to call when they contacted the Technician. Again, they didn't. Technician showed up at 1035. Long story short, I was over charged $120 from the promised quote. Technician had a surly attitude with which I was not comfortable. I called the office again and asked to speak to a manager. They told me there was none available. I asked for the manager to call me the following day. I have yet to receive a call. Caveat Emptor!

- Kim Harders

Amazing company to work with. From scheduling the appointment to work being completed they were awesome! Would definitely use again and recommend.

- Sandy Harper

This is the company to use!!! I had never used Precision before so I was a bit apprehensive. I was convinced I needed a new opener. The appointment was set. When the tech got into the garage, his first words were "maybe you don't need a new unit. I can fix the problem for a fraction of the cost." In the end, the tech saved me $400. He was FAST, professional, courteous and a pleasant guy. I believe in loyalty - they do me good, I do them good. If i need garage door work done you can bet I will call Precision.

- Saul Siemaska

Travis York was the Precision Door employee who came to my house. Travis Yorkwas very polite, arrived on time and really knew about Garage Doors and Openers. I wanted an estimate to purchase and have a new garage door installed. All of that was taken care of in less than 20 minutes. My garage door is on order now and I cant wait to have it installed. Also, PRECISION gave me the best price in the area. Thanks

- David Kitts

Travis was knowledgeable, friendly and efficient. He replaced my garage door openers quickly and cleaned up afterward. He also answered all of my questions about the new system. I'm very pleased.

- Jeff Shoemaker

First time customer but it won't be my last! My tech, Devion, was very professional, knowledgeable, and made quick work of my repair. He had to make an adjustment made by a less experienced tech from another garage door company (who shall remain nameless). I would definitely recommend Precision Door for your garage door needs.

- Benjamin Stephens

Fantastic same day service, on a Sunday no less, technician was walked me through the repair needs in great detail and with context, would use them again and would refer to my neighbors - Tom K, Overland Park, KS

- Tom Kane

Travis and trainee Clayton did a great job. No hassle prices and quick installation of by new motor and belts! Will use them again

- Diane Gonzalez

Travis came out to my house today working around my schedule. After reviewing my situation, he advised me with the best garage door and opener solution for me laying out all of my options for how I can proceed. He was great to work with. I'm impressed with Precision Door.

- Patrick Hukriede

Gentlemen were courteous and professional. Hopefully this takes care of my problem.

- Richard and patricia Montgomery

Quick, honest work. Fair price. Shawn was very helpful, courteous, and professional. Explained everything to me and gave me several options that fit my needs/budget. Would definitely recommend.

- Joe Leigh

Our garage door stopped working suddenly and we had heard good things about Precision Doors. They did not disappoint. They were incredibly helpful and nice. All the pricing was broke down and easy to understand. Would definitely recommend.

- Tyson Spratt

Travis was very courteous, professional and friendly during his visit to assess repair/replacement of my garage door last week. Felt he really cared about doing the very best he could to inform me of options.

- Trish Schieszer

Shelby was my technician. He was prompt, courteous and knowledgeable. Couldn’t have been better.

- Shirley k Russell

My tech was awesome. Very professional and was quick with the work he did for us. Thanks!

- Scott Nelson

Shelby did a superb job for us, and we appreciate the value of someone who really cares about the work he does. We will recommend Precision Door Service to anyone and everyone.

- Scott Slocum

Great service. Included both a broken spring and a new garage door open. The technician was a little outside the window I was given but did a great job once he arrived.

- Anne S

Great service! Shelby came early and finished fixing our garage door quickly. He was professional, courteous, and funny. Will call Precision again- if needed and would recommend the company to family and friends.

- Chris Riscoe

Very good and timely.

- Wes Carroll

Sean was a great guy with a terrible script. I don't need new rollers at $19 apiece on a 2 year old door. Don't need some Wi-Fi transmitter so a friend can get in to borrow a tool when we're in Mexico. Don't need to pay a $20 fee for gas and EPA disposal in addition to a trip fee. Don't need to pay $200 for sensors that I can buy for $40. Wasted $69 on a trip charge.

- Phil Winfrey

Professional Competent Little pricey

- Ken Payton

Travis was great. Very efficient. We replaced our old garage door opener. He had it replaced in about an hour and did a great job explaining everything.

- Kristen Roy

Sean was awesome. Had to replace broken springs and wire Great service

- Kevin Waterman

Good man, on time, didn't try to upsell. I appreciate that and will use your services in the future

- Lawrence Salters

Great service from Sean with prompt update on work required with all three options. Stayed until door was completely repaired. Thank you very much.

- Matt Long

I waited from 8:00 AM thru 4:00 PM for another door company to come and work on my door. At 4:00 PM after 3 phone calls I was told it might be another three day wait. I then began to look for another company on the internet. I called Precision after 4:00 PM thinking I might get someone by Monday seeing this was friday afternoon. A lady answered the phone, took my information and stated she had an opening between 6:00 PM and 8 PM At 6:10 PM I Received a phone call from a man named Devion he stated he would be there in 10 minutes. This man was very clear in explaining my problem, solution and cost. He took my opener apart and at 7:00PM Devion was finished picked up all scrape and parts and was leaving me with a smile on my face. The customer service at Precision from the first contact thru review request for any concerns is the best any customer can expect. I would give this company 10 stars, their service team is great.

- Andrew Byas

Fast, professional and friendly. They did a great job.

- Miranda Gevedon