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Read what people are saying
about Precision Garage Door

Precision Garage Door of Kansas City
has received 1254 reviews, averaging 4.87 Stars:
1 2 3 4 5
Review:

Thank you to Eric S. He did an excellent job of explaining to me exactly what had happened to my garage door opener. He also explained the options concerning the repair. Thank you for coming out and taking care of the problem so quickly! I will call you again if I have any other problems. 5 star rating!

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A Response from: Dave P.

Patrica, Thank you for the kind words and taking the time to share your precision experience :)

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

I found Precision on the web, called and they were able to come out the next day. Terry gave me a education on my garage door & operator. It was loud, leaking something and I knew it needed attention. I have a very heavy door, 300+ pounds and found out my operator was lifting way more than it was supposed to over 50 pounds, normal is 10-15 lbs. I needed new springs and rollers. Once Terry was finished I could hardly hear my garage door go up or down. How nice! Terry was very knowledgeable.

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A Response from: Dave P.

Tammy, Thank you for taking the time to share your Precision experience, we appreciate your kind words...

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Had a small problem 5 months after a new model operator had been installed. Called Precision. They came out the same afternoon and had the problem corrected in about 5 min. No charge under warranty.

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A Response from: Brian

Robert, Thank you for he kind words, and taking the time to review our service.

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Terry, the technician was extremely professional and very helpful and friendly. He did a great job answering all of my questions and providing me with a detailed cost estimate. I look forward to doing business in the future and recommending precision door to other people.

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A Response from: Brian

Brian, We look forward to installing your door. Thank you for the kind words :)

Service Provided:
Install Garage Doors

Review:

5/5. Tech was very knowledgable and very kind.

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A Response from: Dave P.

Beth, Thank you for the kind words and taking the time to review our service. We appreciate it!

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Norma Jean Channel called to report how impressed she was with Eric's politeness and professionalism. She was just tickled about how he did not criticize her because she didn't know anything about garage doors and he was patient and kind to her, and she wanted to tell his supervisor that whoever trained him did an excellent job.

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A Response from: Dave P.

Normal, Thank you for the kind words, it's not just the training, Eric is a wonderful guy!

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Excellent customer service!! Terry was very knowledgeable about what needed to be done did a great job. I was impressed with the speed at which not only he showed up to the house, but was able to complete the entire job. Thanks again!! Bryan & Annette Hallock.

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A Response from: Dave P.

Hallock family, Thank you for your kind words, and taking the time to review our service. We love what we do, and we love to hear back from the people we do it for :)

Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Review:

Fast, professional service at a reasonable price. We needed weekend service call after a spring broke and door could not be opened. We received same-day service on a Saturday. Prompt, professional, friendly quick service and the price was right. I've found my new garage door company.

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A Response from: Dave P.

Glenn, Thank you for the kind words, we appreciate you taking the time to review our service and share your experience with those that may need our service in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Terry was our technician. He explained everything and gave us options and prices prior to beginning. He worked quickly and was very pleasant and professional. 5 stars!!!

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A Response from: Dave P.

Thank you, Lathrop family! :) We appreciate you taking the time to review our service with such kind words :)

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Fast, prompt service. The technician knew exactly what was wrong and how to fix it. I would definitely use them again.

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A Response from: Dave P.

Tim, Thank you for the kind words, and taking the time to review our service. We really appreciate the feedback!!! :)

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I HAD USED YOUR SERVICE BEFORE AND WAS VERY SATISFIED WITH IT. I FOUND THIS EXPERIENCE THE SAME. YOUR TECH WAS KIND AND COMPLETED THE JOB IN AN EXCELLENT WAY. BEFORE HE STARTED, HE EXPLAINED EVERY DETAIL AND CHARGE. THANK YOU.

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A Response from: Brian

George, We know you have many choices for garage door repair, thank you for using us and taking the time to review our service. We appreciate your kind words.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Our garage door broke on a Sunday and Terry was there within an hour. I very rarely write reviews but Terry demonstrated a very positive attitude and extreme professional competence, two qualities that are pretty hard to come by these days, especially on a Sunday afternoon. Terry got our door operational and then came back a couple of days later to install a part he had to order. When he came back, he did so at 6PM when it was convenient for us. Prices were also very reasonable.

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A Response from: Brian

Reynolds family, We appreciate your kind words and taking the time to review our service, Terry loves to hear back from his customers, and it lets us know that we delivered on our promise to do everything right and on time...

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Terry Smith installed a new garage door and all the hardware. Terry was professional and did an outstanding job performing this task.

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A Response from: Brian

Betty, Thank you so much for reviewing our service, Terry loves the attention, lol... It also lets us know that we have completed everything to your satisfaction, and we like to hear that.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Technician arrived during the time designated when making the appointment and advised us the best/worst scenerio of our situation. We opted to change out all the hardware (which included a 10 yr warranty) and he proceeded to do the job in a timely manner. It was somewhat more than we wanted to spend but we've had this same garage door worked on several times in the past and the repairs were only temporary so in the long run paying more to get it done "right" may be the best plan in the long run. We replaced a lot of parts; namely; springs; safety cables; extension cables; and rollers Time will be the true test to the workmanship performed. Thank YOU

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A Response from: Dave P.

Kathy, Thank you for your kind words, and taking the time to review our service. Your feed back lets us know that we're doing what we promise in the field. Thank you again, kind regards,

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

***** Terry, the technician, showed up on time, on a Saturday night, and fixed my opener. He was professional and took care of all the issues I had and more that he found. I highly recomend Precicion. Thank you, Marshall Widman

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A Response from: Brian

Mr. Widman, Thank you for the kind words, and taking the time to review our service, Terry loves to hear back from the customers and so do we :) Kind regards,

Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

I was impressed with Terry's knowledge about garage doors and openers. He diagnosed and repaired the problem efficiently and effectively. He was also personable and willing to answer any questions I had without hesitation. I was impressed and glad that I chose Precision Door to handle my problem. I will call the company if the need arises and I will recommend your company to those I know who may need your services in the future.

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A Response from: Dave P.

Mr. Smith, THANK YOU FOR THE KIND WORDS! We appreciate you, for taking the time to review our service, and praising our staff. Glad we could help, kind regards,

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Terry was very friendly and knowledgeable. He explained the problem and the recommended repair. The work was completed quickly and our garage was spotless. The door works even better now. Thank you Terry for your great customer service.

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A Response from: Dave P

Carol, Thank you for the kind words, and taking the time to review our service. Terry loves to get feed back from his customers :) Kind regards,

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

From the time of the call to the completion of the job was less than 2 hours and Terry Wilson was extremely professional and personable...what a combination! Thank You!

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A Response from: Brian

David, Thank you for the kind words, we appreciate you taking the time to review our service. Kind regards,

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Aaron called in advance to confirm appointment and arrived on time. Gave me a detailed estimate and three options for repair and service to my garage doors. Very professional and courteous to my wife and myself. Job was done quickly and correctly in a short period of time. We highly recommend this company and Aaron.

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A Response from: Dave P.

Thomas, Thank you for taking the time to review our service with your kind words. Aaron appreciates hearing back from great customers like you're self...

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

The service was very thorough and provided several recommendations prior to performing work. I selected the service which suited my needs and cost limitations and he performed the work immediately within an hour. I would recommend Precision to a neighbor or friend. I also want to mention I contacted the other companies like garage door guys and several others who were not responsive to my phone inquiries which doubted my confidence in their service. This is a 5 star company with comparable costs. Do not be fooled by the low advertisement adds with other companies such as additional service charges.

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A Response from: Brian

Russell, Thank you for taking the time to review our service as well as some of the others, we appreciate you taking the time to write a review with such kind words... Many thanks,

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Maintenance & repair options with costs were helpful in decisions. Precision has always come through with immediate needs. My first service experience was when I had to be at work in the early morning. I had a broken spring and as everyone knows, you're going nowhere until it's fixed. Precision was there and I was on my way to work on time. I highly recommend their 24 hr. service.

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A Response from: Brian

Ary, Thank you for taking the time to share your experience, we appreciate your kind words...

Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

Terry the technician that serviced my garage door was prompt, courteous, and very knowledgeable. He called ahead of time to give me an ETA and arrived when he said he would. He replaced the springs to my door quickly and efficiently and made sure everything was cleaned up prior to departing. I will need to purchase new doors in the near future and will be calling Precision to perform the work.

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A Response from: Dave P.

Bill, Thank you for your kind words and taking the time to reviewing our service, we appreciate your patronage! Kind regards :)

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Fantastic service and great and knowledgable technician. Very professional. Worked hard to make it work for us!

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A Response from: Dave P.

Rodney, Thank you for the 5 stars we appreciate your kind words...

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Service was very prompt and courteous. Price was more than unexpected, but probably not unreasonable. Mr Wilson identified and corrected a small issue with the way the door hesitated as it went down. Thank you. PS: My first name is spelled DUANE rather than the way shown below. You might want to correct that in the record.

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A Response from: Dave P.

Thank you Mr. Graham for taking the time to review our service, we appreciate your kind words. I have corrected the spelling of your name in our database. We look forward to being your go to garage door company... Kind regards,

Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

Excellent work. Very pleased. Especially with service on weekends and no pressure sales pitch. I will give Precision my future business.

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A Response from: Brian

Paul, Thank you so much for the great review, we hope you don't have to call us again, but we do need you to share the good words... Again thank you, kind regards,

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Very pleased with the work performed. I really appreciated being able to get service on a Saturday for emergency repairs. The technician Aaron Rhodes was professional and did an outstanding job.

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A Response from: Dave P.

David, Thank you for the kind words, we offer service 7 days a week so no one is trapped in their garage for very long...

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Service was very fast and completed efficiently. Aaron was extremely knowledgeable and professional. He provided me with multiple options on how I could handle the problems with my door and wasn't pushy on trying to sell me any particular service package. He performed a great job and I was very pleased with his level of customer service.

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A Response from: Dave P.

Nathan, Thank you for your kind words, and taking the time to review our service. Aaron and the rest the crew love to inform customers of all their options, so that they can make the best decision for their needs. Kind regards,

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Five Stars! From the receptionist to the salesman/ scheduler to the serviceman, very pleasant people! Prompt service at a reasonable price! I will be a return customer!

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A Response from: Brian

Curt, We appreciate your kind words from the Call Center, to Terry, your tech. Thank you for taking the time to review our service. We look forward to being your go to garage door company.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

4 1/2 stars. Safety cables and a spring. Overall good service. Terry (tech) very knowledgeable and polite. Phone operators were Not aware of promotions online. I had to call twice to get a different person. I still had to explain the promotion and she told me that she would put that on my ticket that i mentioned promo at booking. She did Not. Also I feel that you should put on the Web site that no coupons can be combined with promotions. (Ex: free service call with garage door repair and $15 of any garage door repair) I wasn't able to use my coupon.

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A Response from: Dave P.

Tracy, Thank you for taking the time to review our service, and compliment our staff. We apologizes for the confusion with our coupons, and called our website vendor to amend the wording on multiple coupon use. The national call center wasn't aware of the local print coupon specials we were running in addition to the online specials. Again thank you for bringing this to our attention so that we can better serve our customer. Kind regards

Service Provided:
Garage Door Repair

Product:
Springs

Review:

I love my new garage door opener and "tune up" of the rollers and cables. It is so quiet I have to check to see if the door is going up or down. I was given a number of options and prices with no pressure to choose the most expensive one. The work was done quickly and professionally. Thank you, Aaron!

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A Response from: Dave P

Kala, Thank you, for your kind response. Aaron loves to see positive responses from his customers has much as we do... lol Again, Thank you! Kind regards,

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

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Kansas City, MO Area

(816) 379-3838

(816) 379-3838
Kansas City, KS Area

(913) 850-6226

(913) 850-6226
Topeka Area

(785) 236-7657

(785) 236-7657
Saint Joseph Area

(816) 281-8876

(816) 281-8876
Overland Park Area

(913) 871-9297

(913) 871-9297
Olathe Area

(913) 871-9162

(913) 871-9162
Lee's Summit Area

(816) 799-0016

(816) 799-0016
Gladstone/Liberty Area

(816) 872-3016

(816) 872-3016
Lawrence Area

(785) 262-9189

(785) 262-9189
Precision Overhead Garage Door Service
Office: (816) 533-6803
5429 Blue Pkwy
Kansas City, MO 64130
Precision Overhead Garage Door Service
Office: (816) 944-1601
1201 W College St
Suite 700

Liberty, MO 64068
Precision Overhead Garage Door Service
Office: (913)286-1225
815 S. Clairborne Road
Suite 215

Olathe, KS 66062
Precision Garage Door Service of Lee's Summit
Office: 816-300-9687
656 SE Bayberry Lane
Suite 103A

Lee's Summit, MO 64063