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about Precision Garage Door
Precision Garage Door of Kansas Cityhas received 1421 reviews, averaging 4.86 Stars:
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Overland Park, KS
He mentioned up selling me on services, but when I declined they went right to work fixed it up for a reasonable price. I'm happy thanks guys.
- General Repair
Sawyer does a great job of giving our customers options. I am glad that you were able to find a repair strategy that fit your budget and needs. Call us anytime you need your door repaired
Product:
Overland Park, KS
Your technicians arrived on time and Sawyer immediately began a point-by-point inspection of the problem garage door. He found numerous worn bearings and attributed them as the basic cause of the broken spring. After reviewing various repair options, we agreed on a course of action and the job was completed in less than an hour. The problem door is now operating smoothly and more quietly than it has for quite a long time. I give your crew's service 5 stars!
- Bob Frantz
Great to hear you had outstanding service. Our 25 point inspection is designed to allow our customers to make an informed decision when selecting their repair options. I am glad to hear that Sawyer could meet all of your expectations!
Product:
Blue Springs, MO
The gentleman that worked on my door was efficient, courteous and extremely knowledgeable. Thank you for getting my door repaired. I most definitely will use your company again.
- Broken Spring
It is great to here that Sawyer was able to help get your door up and operational. Please feel free to recommend us to your family and friends.
Product:
Shawnee, KS
A year and a half ago Precision door had installed new spring, rollers, and cables, etc. for my garage door and gave me "lifetime warranty at no cost for labor or parts." However, when my garage door needed a minor repair last week the technician charged me $84.95 for the "service call." I wrote to the owner (Brian) that this is not right to call labor "service charge" and not honor the warranty, but he did not reply. I dislike giving poor reviews but I have no choice here since in my view Precision Door did not honor its terms of warranty. A company should not tarnish its reputation like this.
- Ghasempour Mehran
Shawnee, KS
My top choice was Precision Garage Door.
- George Howes
Product:
Kansas City, MO
Sawyer was an polite and professional. Did not get the name of his assistant but was the same. They arrived on time and finished in a timely manner. They replaced the cables and brackets that attach to the cables that had rusted out. Learned that Sawyer grew up in Nebraska and is still a Husker Fan, as we are. Cannot go wrong with a Born and raised Husker. GO BIG RED!! Thanks again for the great service.
- Marty & patty Edwards
Product:
Lee’s Summit, MO
The service was completed quickly, they were polite and thorough in explanation of the new parts. I would gladly give a recommendation to use them for garage door needs.
- Aaron Scully
Aaron glad we could provide you great service, with a quality recommendation. Please recommend us to your family and friends
Product:
Overland Park, KS
These guys are the best. If you need garage door service do not go anywhere else. These guys are fantastic. Service after the sale is over the top. I wouldn't call anyone else.
- Angie Irby
Kansas City, MO
I called Precision because I had used them in the past and really liked their service. I called Wednesday night and got an appointment for Thursday morning. The technician arrived within the time frame given, completed the work in a timely manner and let me know the price before he even started. The technician (Tanner) was very courteous, patient and done a fantastic job of getting the job done in a timely manner.
- Tina Butler
Kansas City, MO
Door Tech was very professional, took care of the issue..
- Michael Lancaster
Dan is one of the best and always tries to provide a great customer service experience. Thanks for using Precision Door
Olathe, KS
The guys came over and looked at my situation. Saw I needed a whole new door. They suggested some alternatives to save me money, but I decided to just replace it. They were very upfront and honest about the price and process. I will be using Precision for all my garage door needs and I highly recommend them.
- Vincent Gonzalez
Thanks Vincent. Our honest, upfront pricing is a mainstay at Precision Door. I am glad that Sawyer met your needs. Thanks for the positive feedback
Product:
Kansas City, MO
Love these guys. Show up on time and everyone is easy to work with. Highly recommend.
- Cheryl Jones
Thanks Cheryl. I appreciate your feedback, we strive to provide excellent customer service.
Olathe, KS
Got the job done fast with no high pressure sales pitch. Gave me a recommendation on what needed to be fixed.
- Adam Young
Product:
Shawnee, KS
I would definitely recommend them, fast service and very friendly and explained all options
- James Miles
Product:
Lee’s Summit, MO
Be aware they charge an environmental fee even on a service charge. Which doesn't make any sense to me.
- Margie Rex
Olathe, KS
Great technicians. Sawyer and Charlie did a thorough job explaining my options to repair/replace my garage door operator. They finished the job quickly and efficiently. I will recommend your company to family and friends.
- Gina Stutzman
Product:
Overland Park, KS
I had used your company on 10/7/2013 and had a very good experience. The techs name was Adam Dressler. So when my door started making noises like it was in a bind I looked for your web site. An offer on your site stated "no trip charge if parts were purchased." I was charged $69.95. There was a tech, a supervisor and I assume a trainee who showed up which I thought was a little strange but the tech and Mr Steele proceeded to tell me all that was wrong with my door. I asked how much the repair would be and Mr. Steele got out his cell phone and added up $885.00. I thought that sounded fair and told him to fix it. When they were finished the total came to$1177.95. My wife is not well and doesn't handle controversy so I paid and thought I could get this fixed later, so I called Mr Steele the next day and all I got out of him is that more parts had to be replaced than he thought and he didn't tell me. This guy is the supervisor? He did tell me he moved here from Dallas " so he could make more commission." When I got and email from you the first time an returned it telling you that I wasn't happy I heard nothing. Hope to hear from you this time!
- Roy Kline
Independence, MO
I would still like to have my garage door fixed properly. It does not shut not lock properly If someone just comes and moved it to the side it will open. Plus the upper corner does not close all the way.
- Uraina Mcnally
Product:
Kansas City, MO
Great and fast service. Guys that did the work, gave me information on all my options and respected my decision. i like how the springs are rated from good to best. Great, Honest and fair company
- Henry Lawton
Glad we could help
Product:
Lee’s Summit, MO
Parents saw your website.
- Kim Liesmann
Glad your parents could assist you in finding us. Sawyer is a great Service Technician; I'm glad he could assist you and make the process enjoyable.
Product:
Overland Park, KS
Tanner quickly discovered my garage door issues were not the remote battery going low, but the framing was loosening causing it to 'confuse' the sensors (along with the sunlight through the windows of the door). True, the battery was getting a little low (expected after 15 years). Did get a couple new, reliable openers; the frame was tightened; the sensors reset; new openers programmed for the door. Very pleasant young man; quick worker, very willing to explain what was happening and correct the issues with the door. Personally would not have picked having windows in the garage door, but they do keep it from being completely dark when going into it during the day, early morning or evening.
- Carol N
Carol, Thanks again for choosing Precision door. Tanner always strives to give the best customer service possible. I am so glad that he was able to make your garage door repair a pleasant experience. Please feel free to recommend us to your neighbors, family and friends.
Product:
Overland Park, KS
Tanner showed up early, checked both garage doors and recommended the needed fix and fully explained why the fix was the best solution for my door. Once authorized the work was done with quality in 30 minutes. Great service and technicians.
- Mike Mcroberts
Tanner leads our team in quality service and reviews. I am glad he made your experience a good one.
Product:
Overland Park, KS
Tanner showed up early, checked both garage doors and recommended the needed fix and fully explained why the fix was the best solution for my door. Once authorized the work was done with quality in 30 minutes. Great service and technicians.
- Mike Mcroberts
Tanner is a great technician and strives to provide a "service first" experience. Thanks for the feedback, please feel free to recommend us to your family and friends
Product:
Grain Valley, MO
Great job - came extremely quickly and worked fast and efficient. Explained all costs, everything they would do before they did it - and then did exactly what they said. Also have a 10 year warranty on their work. I couldn't even get my original garage door company to call me back on the phone - but I got right through to these guys and they were there within a couple of hours - definitely would recommend them!
- Brian Mcmurray
Product:
Belton, MO
Matin and sawyer came to my house today and took thier time explaining everything about my garage doors and did a magnificent job and gave me a great price for the service. Thanks precision doors for sending out these 2 great techs to service my doors, I will recommend you to my friends and family
- Candie Barkley
Product:
Kansas City, MO
For the most part I was satisfied but I had a couple of issues. I was told by the girl in your office that the fee would be $200.00. Then when it was time to pay the bill Dan hit me up with a $15.00 environmental fee that I was not told about. Then he tried to sell me a couple of items that I neither wanted or needed. After he left I found that the controller was mounted on the wall crooked and the door bell type switch near the garage door did not work. Dan came back this morning and remounted the controller. He told me that the switch would not work with the new opener. Turned out that Dan was right as I called Sears and was told that all I had to do was push enter on the key pad and the door would come down. Every thing now works fine and I am a happy camper. James Hinds
- James Hinds
Lee’s Summit, MO
Good price. Quick and professional installation. Door was in place two days after I called. Easy. Also, the installer showed me, and explained the safety cables that he installed beside the regular cables. I've never had those before and am really glad I have them now.
- Janie Mc
Tom is the Best. He is one of the best door installers at any Precision Door in the Nation. Thanks for the positive feedback
Kansas City, MO
Dan and Charles replaced our garbage door opener and did an excellent job. They are very professional, honest, and friendly. I highly recommend them. 5 stars!
- Becky Kelling
Great to here that Dan and Charles were able to get you a great new garage door opener. Thank You for the positive feedback, please recommend us to your friends and neighbors>
Product:
Olathe, KS
Three hours after I called for an appointment my garage door opener was replaced and working. I am very pleased it was this easy. I was told how I could save money because some parts were in new and good condition. Not often do you get a chance to save money with repairs. Thank you to Dan.
- Chris
Glad we could be of service. Dan is a great technician and always puts his customers first. Recommend us to your family and friends.
Product:
(816) 379-3838
(816) 379-3838(913) 850-6226
(913) 850-6226(785) 236-7657
(785) 236-7657(816) 281-8876
(816) 281-8876(913) 871-9297
(913) 871-9297(913) 871-9162
(913) 871-9162(816) 799-0016
(816) 799-0016(816) 872-3016
(816) 872-3016(785) 262-9189
(785) 262-9189Office: (816) 533-6803
5429 Dr. Martin Luther King Jr. Blvd
Kansas City, MO 64130
Office: (816) 944-1601
1201 W College St
Suite 700
Liberty, MO 64068
Office: (913)286-1225
815 S. Clairborne Road
Suite 215
Olathe, KS 66062
Office: 816-300-9687
656 SE Bayberry Lane
Suite 103A
Lee's Summit, MO 64063
Office: 785-236-7256
231 SE 53rd Street
Suite D
Topeka, KS 66609
Good work.
- Larry Anderson