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about Precision Garage Door
Precision Garage Door of Kansas Cityhas received 1254 reviews, averaging 4.87 Stars:
Lee’s Summit, MO
Michael, Thank you for the kind words and taking the time to review our service, We appreciate you sharing your Precision Door experience... :) Kind regards,
Product:
Shawnee, KS
Technician was punctual, courteous, and provided a detailed explanation of repairs needed.
- Sara K
Sara, Thank you for the kind words, and taking the time to review our service, Kind regards,
Product:
Kansas City, MO
Garret and Steven came out to repair our garage door. Both gentlemen were courteous and friendly. They listened to our concerns and needs. The repairs were done quickly. I would most certainly use them again.
- Jennifer Mathis
Jennifer, Thank you for the kind words, we look forward to being your, go to garage door company!
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Overland Park, KS
Prompt same day service on a Wednesday with technician Terry Wilson. Indicated that our spring was undersized for the two car garage door. Replaced springs, repaired top of door where bent, reinforced. Also replaced a circuit board and inside garage door opener on the second single car garage door that was more than 15 years old. All worked well except for the new indoor garage opener. The light and lock buttons did not function. Technician Aaron Rhoades came out the following Saturday morning. Road construction in our area made it difficult to get to our house. He was very polite and apologetic for the 10-15 minute delay in figuring out how to navigate into our neighborhood. He reversed the wires on the inside garage door opener. All is good. No charge covered by warranty for the follow-up visit. Rated as a 4 star instead of a 5 just because of the need for a follow-up visit.
- Tina Klehn
Klehn Family, Thank you for making us your choice in garage door repair, and taking the time to review our service. We appreciate your kind words, and hope to get the 5 stars on the first visit, should you need any future repairs... Kind regards,
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Raymore, MO
Very quick and reasonable. Called late afternoon on a Friday, they we 're right away. No more problems with our garage door! We will call Precision door when we repair!!! Thank yoi
- Dale Miller
Dale, Thank you for the kind words, and taking the time to review our service. And a big THANK YOU, for making us your go to garage door repair service!
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Raymore, MO
The guy that came out was very knowledgeable and personable, explained what was wrong and got the job done quickly. If there were a higher rating I would give it to him. Like a 10. So I have to go with the high rating of 5
- Sherry Cramer
WOW! We will take the "10", If garage door repair was an Olympic sport, Aaron would definitely medal, lol. Sherry, thank you for taking the time to share your Precision Door experience, we appreciate your kind words! :) Kind regards,
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Spring Hill, KS
Excellent service!! Definitely will use them in the future.
- Dedrick Anderson
Dedrick, Thank you for the kind words, Garrett loves to see reviews from our customers. And we appreciate you for taking the time to share your Precision Door experience. Kind regards,
Product:
Kansas City, MO
Great job. Service men had to come in the evening to accommodate our schedule. Repaired our garage door. Would use again.
- Vincent Giambrone
Vincent, Glad we could accommodate your schedule, and thank you for taking the time to lets us know that we're doing things right. We know your busy and have a lot of choices, thank you for choosing us :)
Product:
Kansas City, MO
Very satisfied with Garrett. Excellent job explaining the levels of repair available. Since I am retired and on fixed income the lower level was all I could afford. I was thinking about doing something to improve the look of the garage door; however, due to expense that will have to wait. I would be happy to recommend to others. I give you a 4 star rating.
- Gary Hull
Gary, Thank you for choosing Precision Door, and taking the time reflect on your experience with us, we appreciate your kind words.Garrett will love to see your review on his bio, thank you again. Kind regards,
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Kansas City, MO
I was very pleased with the technician who performed my repair. He was courteous and very professional. I called and Precision was at my home in minutes. Thank you so much for your help!
- Victor Gantt
Victor, Thank you for the kind words, we love to hear how we're doing from our customers, Especially Aaron, he takes pride in his reviews which our attached to his company bio. From all of us, kind regards.
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Blue Springs, MO
We have lived in out house for three years and always thought that we need new garage doors. I did called Precision and they came out and said that they could repair our doors and replace our garage door opener at a savings to us. They replaced the rollers,springs and installed safety lines on the springs. I we so happy the first time that I came home from the store with my hands full and could go through the garage and not have to mess around with the front door and trying to unlock it. I am very happy with the work!!!!! Also they came and gave me an estimate and said that they could have it fixed that night. They ran into a problem and had to come back the next day. But true to there word there was no extra fee for them to come back. They were very professional and cleaned up after they left. They made sure that I knew how to operate the key pad and change the code. I would recommend precision to anyone.
- Cheryle Downen
Cheryle, Thank you so much for your review of our service, we love to hear back from our customers! Terry was pretty excited about your review, we all like a pat on the back for a job well done, lol. I know you probably have a lot on your plate, and we truly appreciate you taking the time to rewards us with such kind words :)
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Lee’s Summit, MO
Very knowledgeable about the system and products. Patient with answering my many questions! Explained services recommended. I chose the higher cycle garage door springs.
- Emily Nolte
Emily, Thank you for sharing your Precision Door experience we appreciate your time and the kind words. :)
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Independence, MO
This company was really able to show what greatness is made of. We had an issue, the manager did the right thing and contacted us. He was able to MAKE IT BETTER, he was very professional, quick to act and lived up to all of the expectations that I had of a company with a triple A rating.
- Sergio Moyer
Sergio, Thank you so much for your review of our service, we want to make sure everyone is happy when the work is completed. Your patience was greatly appreciated, and it was nice to meet you. You have a great staff and a wonderful operation, we look forward to being your go to overhead door company.
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Overland Park, KS
Excellent work. Terry and Garrett were on time and very professional in explaining to me the possible options for repair and in completing the work.
- Tim Wilson
Tim, Thank you for taking the time to review our service, it means a lot to the guy's. They love what they do, and it puts a big smile on their faces when a customer takes the time to acknowledge a job well done.I noticed you had a complete overhaul on your 8 x 7 door and replaced the springs and rollers on your double door, this means unfortunately we may never see you again. May the wind always be at your back! Kind regards,
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Olathe, KS
The guys did a great job. They worked efficiently, set everything up, explained all my options and showed me how to work all the new gadgets.
- Tom Haymaker
Tom, Thank you for the kind words, there's nothing like a new Lift Master belt driven operator. Quite and efficient, makes you want to spend more time in the garage, lol.
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Liberty, MO
I vote for 555555555555stars were on time for service call, very professional. In explaining repair as well as explaining tuning up garage door, door was repaired in very short period of time
- Alan
Alan, Thank you for all the stars, we appreciate your enthusiasm, and taking the time to review our service.
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Kansas City, MO
Great job! Very quick and efficient.
- Andrew Bayne
Andrew, Thank you for the 5 stars, we appreciate you taking the time to review our service with such kind words! Kind regards,
Product:
Kansas City, MO
Work was great, price wasn't so great. Seemed like the price was at least twice what I would have thought for the parts and labor that were installed. Only took about 45 minutes to install two extension springs and four pulleys. Ask for itemized statement, electronic version that is e-mailed only has total amount indicated and no break-down.
- Terry
Terry, You should of received an emailed Itemize statement along with your inspection,warranty and the Good, Better and Best solution for your door. I left a message for you, but have not heard back, so I'm mailing a duplicate Itemize statement to you. The parts purchased include the labor and tax. I did notice that you went with the better option, and replaced your pulley's, the pulley's are a commercial grade and will last you much longer than your original pulley's. We appreciate you choosing Precision and want to make sure your happy, not only with the service, but the price of the service. Thank you for taking the time to write to us and commending our service tech's for a job well done...
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Mission, KS
Great customer service on the phone and easy scheduling. They showed up on time and provided professional and timely service.
- Kyle Hodges
Kyle, Thank you for the kind words, it's nice to hear back from our customers, it lets us know that all cylinders are firing the way they're suppose to. We appreciate your time and thank you again for using Precision door.
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Shawnee, KS
Arron was awesome ! He is a fantastic employee. You should feel privileged to have him. That young man needs a raise. A business owner my self. He's exactly the employee I am looking for ! Take good care of him. Once again. Please thank him for his hard work !
- Chris Conrad
Chris, Thank you for your kind words, Aaron is an excellent employee, he cares about his work and your satisfaction with the job. We our blessed to have such great employees, they're what makes the difference on the quality of the jobs that we do.
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Lee’s Summit, MO
Our extra garage door would not fully open. We had had service done on our main garage door the previous year by Precision and we called them, again. Terry came and evaluated the situation. The workings were original to the house and so we decided to have them all replaced. When trying to open the door, Terry saw that gear shaft was stripped. Thus, this was replaced. Very pleased with the service and personnel.
- Jonelle Delacour
JoNelle, Thank you for your continued support, we know you have a lot of choices when it comes to garage door repair, we appreciate your patronage to our service and taking the time to let us know that we're doing things right.
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Shawnee, KS
Fast, excellent work. Very good clean-up after the job was done. Terry's crew were pleasant guys who seemed to enjoy what they were doing and explaining what was needed. I probably could have saved a couple of bucks going to another company, but I would not change a thing. I feel comfortable with the work done and the warranty on that work. Nice job, guys.
- John Bates
John, Thank you for letting us know that you wouldn't go anywhere else, our guy's take pride in what they do and love their work. With the 5 year warranty you received on our parts and labor, we know you made the right choice too :}
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Overland Park, KS
3 Stars The Product was fine. The Installation failed to exceed my expectations. Technicians were not familiar with older house construction. Did not have proper tools or training in quality installation management.
- RICHARD HOFFMAN
Mr. Hoffman, Thank you for taking the time to reach out to us with your concerns, your recent purchase of the Lift Master 8550, was an excellent choice. Unfortunately the standard wood screws supplied by Lift Master were not enough to pull your big heavy wood door. We do offer an Operator bracket that is use on steel doors and any door of extreme weight, but I believe our tech's were able to save you the additional expense of the heavy duty operator bracket by using carriage bolts that they drilled through your door. Again thank you for using Precision Door, were only a phone call away if you have any questions or concerns. :) Kind regards,
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Lee’s Summit, MO
Technicians did a great job and were friendly. Cost seems too high. $65 for a bracket? Will probably look around for a better price next time.
- Nick & Maria Danna
Maria, Thank you for using our service, we love what we do! The bracket you are referring to, is a Center Bearing Bracket that allows your shaft to turn while supporting the two high cycle torsion springs that are bolted together on the bracket, It has 13 stainless steel ball bearing, and is a key piece of the daisy chain that makes your door go up and down. The price of the bracket includes the installation of the bracket. And you received a 5 year warranty on parts and labor. I hope that this helps you with your concern about what you received. I know looking at an invoice and seeing the word bracket and 65.00 and not knowing what you got would put me out of sorts as well. :)
Product:
Kansas City, MO
This was second time to use Precision Door Service. I am just as impress this time as the first. Called at 8 Saturday morning and repair person was here around 9:30. Although the news wasn't good , a new system was installed, explanations provided, good clean up, very courteous, and done in about an hour.
- Nadine Gordon
Nadine, Thank you for your continued patronage of our service, I'm glad we could get there so soon. We appreciate you taking the time to share your wonderful experience with such kind words. :)
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Prairie Village, KS
The guys were great! Arrived promptly when I called after on spring broke and the door crashed. I could not lift the wooden door by myself, had to have the work done fast. They opened it and put new springs and cables on both sides, re-installed the runners, did an entire fix of everything but the door itself, for 10% of what I had been told years was the only solution to my problems: to replace the door ! One corner of the door had been bent in, and the door only manually operative, for 8 years!
- doug drake
Doug, Thank you for sharing your Precision experience, and letting us know that your happy. Terry and the rest of us love what we do and it's reviews like yours that let us know were doing it right :)
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Kansas City, MO
Very professional service and quick. I love my new quiet garage door opener.
- Jennifer Bragg
Jennifer, Thank you so much for taking the time to write review about our service, we appreciate your time and your kind words :)
Product:
,
Aaron went above and beyond the call of duty to get my garage door fixed. It looked really bad after it fell off the tracks and was barely hanging. Aaron safely but surely maneuvered the door down and away from my car still in garage. Price was very competitive, technician was on time very knowledgeable and professional. Precision door kc just got a new customer. Thank you
- Papa Diop
Papa, Thank you for taking the time to share your Precision Door experience, we love to hear back from our customers. And Aaron feels like a super hero when he saves a car and a door... Your kind words are greatly appreciated! Kind regards,
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Lenexa, KS
Fast, excellent service. Polite, friendly and respectful technicians. They answered all my questions and provided details of all the issues they found and made recommendations for the future maintenance needed. I would highly recommend Precision and will use them again in the future.
- Roger appleby Deborah nicholson
Roger, Thank you for the kind words, we appreciate you taking the time to write a review and sharing your experience.
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Overland Park, KS
Price quoted on the phone was for materials only. A labor charge was added. You should be clear that the quoted price is materials only. Lubrication/disposal fee is ridiculous. You could have left the springs in my garbage. Classic bait and switch. It would not have been as easy for you if I had been home.
- Patrick GOVE
Thank you for your review. I can understand your frustrations working second hand and not being informed. I reviewed the phone call your wife placed. First, To clarify we do charge labor with all parts installed ( included in parts price ) or bid on site jobs that do not require our parts, but more as labor to complete a task at hand, and the quote is confirmed beforehand by the Tech and all parties. We do however have a service call that does not have any labor attached to it for the purpose of repairs, but to schedule your timeframe and complete a full inspection of your door and opener and provide you with a complete solution to fix your door to standards recommended by the International door association. We do offer a discount on such service call when customers perform service at time of discussed timeframe. Secondly, Materials/Lube/Environmental/Maintenance Fee, Is standard in EVERY single service company. You are paying for it somewhere. Nothing would of made us happier to have you the decision maker at home. You would have seen and learned the importance of how all the functioning parts play a role in your everyday usage to minus frequent repairs of essentially your front door. Our Goal is Simple To provide 3 things. 1. Best Service = Professional and on time 2. Best Parts = We exceed the industry standards 3. Best Warranty = Peace of mind If you find that we missed on our Goal let me know. I hope this brings light to your concerns. Sincerely,
Product:
(816) 379-3838
(816) 379-3838(913) 850-6226
(913) 850-6226(785) 236-7657
(785) 236-7657(816) 281-8876
(816) 281-8876(913) 871-9297
(913) 871-9297(913) 871-9162
(913) 871-9162(816) 799-0016
(816) 799-0016(816) 872-3016
(816) 872-3016(785) 262-9189
(785) 262-9189Office: (816) 944-1601
1201 W College St
Suite 700
Liberty, MO 64068
Office: (913)286-1225
815 S. Clairborne Road
Suite 215
Olathe, KS 66062
Office: 816-300-9687
656 SE Bayberry Lane
Suite 103A
Lee's Summit, MO 64063
Our technicians installed two garage door motors with keypads. They were very knowledgeable of the equipment and extremely helpful in answering any questions.
- Michael Stiles