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about Precision Garage Door in:
Kansas City, Area, MO
Precision Garage Door of Kansas Cityhas received 471 reviews, averaging 4.84 Stars:
Kansas City, MO
Product:
Kansas City, MO
The service Tech was very helpful in explaining the problem and fixing it. He also showed me what to look for if it happened again. I am very pleased with the service from your company
- Doris Young
Product:
Kansas City, MO
Wife called me at 9 am on Dec. 19 and said garage door wouldn't open. I was out of town and couldn't take care of it myself and called Precision. They said they would have someone there at 4 pm. The repair man came and replaced a broken cable. My wife said he was very courteous and well trained. He fixed the problem in a short amount of time. When I got the invoice online a little while later I saw the charge wasn't what I was told it would be. I called them and they very graciously adjusted the charge to a reasonable amount. I was well pleased with the whole process.
- Joe Oneal
Product:
Independence, MO
Tobin was here on time . He was friendly and professional. I was very comfortable having him in my home. He did the job in a timely manner and clearly explained everything. Very happy with Tobin, the work and the fact that the work was done the same day that we called. I would recommend the company and Tobin to anyone needing your services.
- James Shull
Product:
Kansas City, MO
5. I selected you through a Google Search. Tobin was out the same day to give us an estimate on repairing/replacing our door. We have not yet decided on repair/replacement, but Tobin was awesome -- personable, informative, and helpful.
- Jeffrey Hanslick
Kansas City, MO
To Operations Manager David Green Good evening sir, I wanted to touch base with you concerning the service I received tonight from your company. I needed a spring replaced and chose your company to it. Your technician came as scheduled, a little early in fact. Very professional, and provided me with some great information about garage door maintenance. To say I was impressed with his skill level would be an understatement. I did however have a concern about the fuel charge and questioned Terry about this. He explained, but I wanted to voice my dissatisfaction up the chain. I contacted David Green the local Operations Manager here in Kansas City. He too, was very professional and took the time to explain that the fuel charge is a company wide fee. He went out of his way to make sure at the end of the day that I was a satisfied customer. Indeed I am.
- Martin Townsel
Thanks Martin.
Product:
Kansas City, MO
Hey there, I'd like to tell you that I'm a very happy customer and the work was flawless, fixing things that I didn't even realize were bad until after they were finished. It's like it's almost brand new all over again.... Your two guys were great people people as well, they made the experience a very comfortable one, and they were able to complete the job in excellent time as well.... I will spread the news if I hear anyone needing this kind of service, I know they, too will be very happy if the time should arrive.... Thanks again, Howard Nichols.... :-)
- Howard Nichols
Thanks for your kind words, Howard.
Product:
Kansas City, MO
Most definitely 5 stars! I couldn't be happier with the service I received today. The techs were at my house before the scheduled time, which was very much appreciated. They knew it was an emergency, so they got to my house very quickly and got my garage door repaired. I will recommend Precision to everyone I know. Much thanks to David and Aaron for getting my garage door working again.
- Rose Hack
Glad we could be of service, Rose.
Product:
Kansas City, MO
Great guys! Your my new "go to" for all garage door issues.
- Casey Simmons
Thanks for your review.
Product:
Raytown, MO
I had a broken belt pulley on a LiftMaster belt driven garage door opener. After patiently waiting a full week on a different Overhead Door company to try and obtain the pulley I called Precision. Placed the call at 8AM and by 12:30PM they had arrived and replaced the broken pulley with one the carry on their truck! Also impressed with their Web Site. Received an appointment verification notification by e-mail which included a picture of the service technician they were sending. This is very efficient operation.
- Ron Nissen
Thanks for your response Ron, it is well appreciated.
Kansas City, MO
Five stars! My car was trapped in the garage when one of the springs broke. We found Precision, called and they scheduled for same day service. They were here early and finished the job quickly and efficiently. I appreciated being able to see who would be coming by using the link Precision sent to me with my appointment confirmation. Dave was very knowledgeable and explained our options thoroughly. Mike did a great job getting everything done. Great service and we are very happy we called Precision.
- Susan Trotter
Thank you Susan. Having customers like you make this job worth while.
Product:
Kansas City, MO
David came when he said he would. He was very professional and knows what he is doing.
- Robbie Tubbs
Thank you so much for the nice review, Robby.
Product:
Kansas City, MO
David and Mike were very professional, and helpful with everything. Had 2 springs replaced and the tension on another door adjusted. The work was done in about 45 minutes, and he happily accepted the internet coupon I had. Would recommend them to friends and relatives.
- Travis Macken
Thanks Travis, it is great having such wonderful customers.
Product:
Grain Valley, MO
David and mike did an awsome job , they were early to the appointment and very professional. I would ( will ) use them again.
- Mike Dunn
Mike, Thank you for taking time to review us. We are very pleased to hear about your great experience.
Product:
Kansas City, MO
I did not have the greatest experience at first with my initial repair on my garage door. I spoke with David Green about my issues and he sent out a different service man to repair the issues at hand. Curtis was very professional and helpful in getting my garage back to working condition. Curtis has a lot of knowledge and excellent customer service skills. I appreciate Curtis, Brandon & David for helping me out!
- Ashley Kisner
Thank you so much for your pleasant review.
Product:
Kansas City, MO
The technician, Tobin, was very professional, inspecting my garage door and garage door opener and explaining to me the problem, potential problems, causes, and options for resolving each problem. Although he described options, there was no hint of pushiness to sell me a service or product. He was thorough, knowledgeable, and friendly without being insincerely "gushy".
- Barbara Whiteside
Tobin is one of my best, thank you so much for the review.
Product:
Independence, MO
Fast, professional and I'm really happy with the work they did.
- Wade Meredith
Thank you for your prompt and kind review. We work hard to satisfy our customers..
Product:
Kansas City, MO
The 2 young men where outstanding. Worked hard with little or no breaks
- Kenneth Salli
Thank you so much for your input and remarks, it is customers like you that make a difference.
Product:
Grain Valley, MO
Tobin Watkins was my service technician and he did an outstanding job on my garage door repair. I did not have any issues with the guys that came out or the repair work that I had done. I did have a slight problem with the fact that I was scheduled from 12-2. I received a call after 2 to let me know that they were running behind and would call me when they were on the way out. I did get another call around 4:30 for more specifics of the work that I need done and let me know that they were on the way. They finally arrived just after 5pm... Had I known this I would have selected a later time in the day so I wouldn't have missed 1/2 of work.
- Dawn Wilkinson
I apologize for the breakdown in communication, and we will work harder to improve in this area. We greatly appreciate your candor and glowing review, we strive to always provide outstanding service to all our customers.
Product:
Kansas City, MO
Dave & Adam did a good job. They found what was wrong with my door within a matter of minutes. Both were very pleasant to work with and I was happy because I was not charged for the repair, due to it being under warranty.
- Megan Flores
Product:
Kansas City, MO
5 stars.. Gentlemen came promptly, were very courteous . It was a pleasure doing business with your company. You are now in my first call file... Thank you
- Nancy Hatch
Product:
(816) 379-3838
(816) 379-3838(913) 850-6226
(913) 850-6226(785) 236-7657
(785) 236-7657(816) 281-8876
(816) 281-8876(913) 871-9297
(913) 871-9297(913) 871-9162
(913) 871-9162(816) 799-0016
(816) 799-0016(816) 872-3016
(816) 872-3016(785) 262-9189
(785) 262-9189Office: (816) 533-6803
5429 Dr. Martin Luther King Jr. Blvd
Kansas City, MO 64130
Office: (816) 944-1601
1201 W College St
Suite 700
Liberty, MO 64068
Office: (913)286-1225
815 S. Clairborne Road
Suite 215
Olathe, KS 66062
Office: 816-300-9687
656 SE Bayberry Lane
Suite 103A
Lee's Summit, MO 64063
Very nice and knowledgable. We had a four-month-old inside and they were concerned if they were making too much noise for her. They offered a few scenarios on what to repair but not pushy on their recommendations. Hopefully the door doesn't break again but I would use them if it did.
- Jon Lovasz