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about Precision Garage Door
Precision Garage Door of Kansas Cityhas received 1421 reviews, averaging 4.86 Stars:
Olathe, KS
Karen, Thank you for the kind words, and sharing your Precision Door experience. We appreciate you taking the time to let us know how we're doing :) Kind regards,
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Overland Park, KS
This is the second time I have used Precision and have been very pleased with the service each time. They have been prompt, courteous, competent, and have never tried to sell me something I didn't need. That means a lot to me.
- Carol Doring
Carol, Thank you for the kind words, we appreciate you taking the time to share your Precision Door experience.
Overland Park, KS
Well done. Timely. Will use again.
- William Johnston
Mr.Johnson Thank you for the kind words, we appreciate you taking the time to review our service and sharing your Precision Door experience. :)
Kansas City, MO
Precision delivered!! I had had another company come out and take a look at our garage doors and they immediately quoted me for brand-new motors without even looking at the ones that I had. The guys from precision came out opened up the old motors and told me exactly what was wrong with it. They even told me that if we want to get brand-new Motors that they could get it to is cheaper than the company did come before. Work was done quickly and professionally. Thank you precision for helping us avoid a mistake by going with the other guys. Keep up the good work!
- Ben York
Ben, Thank you for sharing your Precision Door experience, we appreciate you taking the time to review our service with such kind words :) Kind regards,
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Parkville, MO
Other than the estimate on ETA, it was all good. They came about 8 ( instead of 6), so glad they worked late to get the opener fixed.
- Randy Timmerman
Randy, Thank you for your patience, and taking the time to review our service. We appreciate your kind words, Some garage door emergencies do take a little longer to fix, but we don't leave until the door is fixed right. Just like we did for you :) Kind regards,
Overland Park, KS
Very fast! Garage door works better than anytime since we've owned the house.
- Don Baker
Don, Thank you for the kind words, we appreciate you taking the time to review our service and for sharing your Precision Door experience :)
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Kansas City, MO
Called before they arrived, showed up when they said they would, did the job quickly and thoroughly. Would highly recommend.
- Cheryl Jones
Cheryl, Thank you for the kind words, we appreciate you taking the time to review our service,and sharing your Precision Door experience... :)
Kansas City, MO
Great job guys.
- Michael Burt
Michael, Thank you for the kind words, and taking the time to review our service :}
Independence, MO
Terry was very informative on what needed to be done and what was recommended. He was nice to work with. The hours on the website and location helped with the decision to use precision. The door broke on a weekend.
- James and tracy Mcconnico
Mcconnico family, Thank you for the kind words, and taking the time to review our service. We appreciate you taking the time to share your Precision Door experience... :)
Prairie Village, KS
The techs that came Rick and Reggie were very polite and professional. Very impressed with the promptness of the call.
- Rebecca Boresow
Rebecca, Thank you for the kind words and taking the time to review our service. We appreciate you for sharing your Precision Door experience :)
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Raytown, MO
These guys are fantastic. You can reach them 24hours a day 7 days a week which makes it very convenient to schedule service. They are professional and had every item on their service vehicle to fix my garage door. In my opinion they are unbeatable with a 10 year warranty.
- Mark Fortin
Mark, Thank you for the kind words, we appreciate you taking the time to review our service. Kind regards,
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Olathe, KS
I really appreciated the same day service. Terry Wilson did a great job of fixing our garage door and making it work like new again. He replaced springs, cables, pulleys and rollers. Would definitely give him five stars for being both efficient and courteous while here.
- Dorothy Mealman
Dorothy, Thank you for the kind words, we appreciate you taking the time to share your Precision Door experience :)
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Platte City, MO
Terry and his partner (sorry, I don't remember his name) came the next day after I called for service. The telephone operator even tried to get me in the same day, however, I didn't want to bump anyone who had already scheduled. I opted to take the next day. Before the repair, everything was explained completely, I was given options, I knew what the total cost was going to be before the work began. Both gentlemen were very professional and the work was done in a timely manner. My thanks to both Terry and his co-worker. I will definitely call Precision again if the need arises. I do have to add this -- even Terry was impressed when I told him about it -- In my two car garage, the door behind my car is the one that wouldn't open--and I was trying to get my granddaughter to work at that moment. The other garage door did open (there was not another car parked in front of it). Long story short, I proceeded to move my car from the one door that wouldn't open to the door that would open! Tedious work indeed, but I prevailed! Anyway, Thanks Terry -- and co-worker!
- Elizabeth Genova
Elizabeth, Thank you for the kind words, and taking the time to review our service. Too bad you didn't video the car maneuver that would of been great on U tube, lol... Have a great weekend :)
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Prairie Village, KS
I just had an estimate done. Technician Rick was very professional and explained everything that they would be doing and gave me the cost of the services
- Richard Worley
Richard, Thank you for taking the time to review our service, we appreciate your kind words...
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Kansas City, MO
They were able to get my repair handled the same day I called. Terry was very knowledgeable. I would recommend this company to anyone needing service.
- Lea ann Johnson
Lea Ann, Thank you for the kind words, we appreciate you taking the time to review our service.
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Lee’s Summit, MO
I found the prices HIGH. Repairman was nice but, I felt was trying to constantly sell me on something. I won't recommend or use again.
- Beth Pugh
Beth, Thank you for taking the time to review our service, I did look at your safety inspection and Rick was doing his due diligence, by suggesting that you replace the worn bearing... We like to do the job right the first time and keep you safe:)
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Lee’s Summit, MO
I appreciated the prompt, courteous service I received from Precision. The technicians were very polite. I had the choice of fixing a garage door or getting a new one. They went over both options, costs, pros and cons and then allowed me to make my choice. I would recommend them to a friend.
- Michelle Provin
Michelle, Thank you for the kind words, and taking the time to review our service :)
Kansas City, MO
Terry Wilson is Prompt,courteous,well informed,HONEST and absolutely efficient. I have been self employed since 1966 and wish that I could have had a whole staff just like Terry. Thank You for a job WELL DONE
- Tom Smith
Tom, Thank you! We appreciate the kind words, and you taking the time to review our service and sharing your Precision Door experience :)
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Lee’s Summit, MO
The service representative arrived as scheduled. He was very professional and the work was done very well. I want to commend the service representative and this was definitely a 5 star experience.
- Nancy Davis
Nancy, Thank you for the kind words, we appreciate you taking the time to review our service. And we look forward to being your go to garage door company :)
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Platte City, MO
Rick was my service provider. He was a complete proffessional, answered my questions, explianed the proccess, and performed the work in a timely manner. Great experience! Very pleased! I will reccommend Precision to others.
- Dennis Paxton
Dennis, Thank you for the kind words, we appreciate you taking the time to review our service and sharing your Precision Door experience.
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Kansas City, MO
Rick our installer was very good on this install. He was very honest as we worked through a couple of minor issues that were taken care of quickly. I would highly recommend this company and will use them again in the future on any new door projects!
- Mike Hutchinson
Thank you Mr. Hutchinson for the kind words and taking the time to review our, We appreciate you taking the time to share your Precision Door experience.
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Shawnee, KS
Our technician was extremely polite and professional. Did the work on a very short notice and did a great job. Very happy with the service!
- Derek and melanie Kreifels
Thank you Kreifels family, for the kind words. We appreciate you taking the time to review our service and sharing your Precision Door experience... :)
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Kansas City, MO
I would love to write a positive review here but that is not to be the case. I had nothing but trouble from beginning to end with my experience. The day my doors were to be delivered, a hard wind grabbed them on the back of the delivery truck because they were not properly secured, and damaged all the panels for one door and some for the other door as well. So,another week goes by waiting for new panels. Rick comes out to install new doors and when he leaves one of them has damaged panels from the previous set in the box, and he has to reorder yet more panels. When he comes to install them I have him install the door handles on both garage doors while he is there. When he left I saw that the handles were both quite obviously crooked. I called again and he came back to fix them. I also informed him one of the doors was making a horrible noise when it went up and down. He said he adjusted it while he was there to fix the handles and all should be good. After about two weeks of listening to a blood curdling crashing sound every time my doors went up and down.I again called for service. This time Steve came out. He stood and looked at my doors for over and hour one evening which kept me from getting to where I needed to be until 8:30 and I was supposed to be there at 5:00. He left without knowing what was wrong and told me they would make it right, and that someone else needed to look at the doors. He left one door non functioning and the other I was told was fine. I tried to close the "good"door and it would not go down or up. I called him to come back because I could not secure my home at this point. I had to wait another 45 minuted for him to come back and disconnect this door as well and I had to leave my car outside for the night. Finally Terri was sent out . I was told he was the Senior technician and that he could help me. I looked a the situation myself before he got there and was able to see most of the issues with my own untrained eyes. Everything was off center, anyone should of been able to see this. I took pictures of the vinyl coated cable strung out all over the bar running across the top of the doors on my own, and of the crookedness of the track on my ceiling. When Terry came out finally on a Sat. he stayed for over three hours disassembling and reassembling my entire garage door debacle. He in my opinion, is the only truly trained and qualified technician Precision Door has on staff. He was wonderful,courteous,very professional and agreed that I had a huge mess to contend with. He also took photos and assured me he would let everyone know what he had to repair and deal with at the next staff meeting. I took off work early numerous times for this,left my home unlocked for them to get in and everything else. I was given nothing but new appointments for my trouble. I feel like this is a rare thing for Precision Door,but it did happen and I was greatly displeased. I hope this review stops this from happening again to anyone. I hope they keep their techs in school longer before putting them out on the job in peoples homes. Ther was an unheard of lack of trained technicians on my project. I will not reccomend Precision Door to anyone, and of course I have told this story to EVERYONE I know. Sorry, but these instances do make a difference. I am sure I have stopped more than a few people from using this company. Anna Kaiser
- Anna Kaiser
Anna, Thank you for taking the time to review our service, as a result of your doors being damaged on the day we had the tornado touch downs and not fully inspected, by the tech, we did relieve him of his duties. You're right it's not how we operate . I was hoping that by discounting our service, you only paid for one of the 2 doors to be installed that would help compensate for your time. I do hope you will reconsider using our service, at the end of the day we always make sure our customers are happy and satisfied with the work done. Kind regards,
Product:
Kansas City, MO
5-Garret was very courteous and explained everything. He gave me options where I could select lower prices alternatives as well as higher priced options. I will definitely select your company for future repairs and recommend you to others.
- Tawnya Vandendaele
Tawnya, Thank you much for taking the time to review our service, and sharing your Precision Door experience :)
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Kansas City, MO
My garage spring broke on Easter Morning, my 1st call to a competitor wanted $160 just for coming out on Easter, that did not count the cost of repair. So I found Precision on the Internet, called and to my amazement a person answered and came out within 2 hours and replace the spring and had the door working in less than 1 hour for a very fair price especially considering it was Easter. The employee was very nice and polite and made sure all was working before leaving.
- Douglas Ditto
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Mission, KS
Garrett was on time, which I appreciate, got right to it and got the job done. Very efficient which I appreciated so I was able to at least get a half day in at work. Garrett was also very professional.
- Debbie Wallin
Debbie, Thank you for the kind words, we appreciate you taking the time to review our service. Kind regards,
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Mission, KS
I called Precision because they provided excellent service in 2012. I was in a time crunch with my car inside my garage and the spring broke on the garage door. Precision was able to be at my house within a couple of hours!!! Rick got everything fixed in a very hot garage. This is most certainly a 5 star company that I've called before and will call again if needed!
- Carol Cattaneo
Carol, Thank you for your continued patronage, we appreciate your kind words. And thank you for taking the time to share your Precision Door experience, we all like a pat on the back:)
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Independence, MO
Great work and done within 3 hours of when I called!!
- Kerry Niece
Kerry, Thank you for sharing your Precision Door experience as a repeat customer, we love to hear from our customers :)
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Lee’s Summit, MO
Thank you so much for your prompt service today! Garrett (our technician) did an amazing job and did a great job of telling me why certain things needed repair. I appreciate his attention to detail. Your company has been great to work with!
- Gretchen Engelmeyer
Gretchen, Thank you for the kind words, and taking the time to review our service. Garrett loves what he does, and it shows in his enthusiasm and work ethic. We appreciate your business :)
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Extremely professional company. Excellent customer service! Terry came out for a routine broken spring replacement and was patient in explaining the root cause of the problem. The rollers and plate bearings were shot thus causing the springs to fail. He wasn't trying to sell me on everything but gave me several options. Instead of just replacing the springs, he rebuilt the whole door w/ higher quality parts. The lifetime warranty that comes with it is worth the money. I would definitely recommend this company to anyone!
- Adam Resig
Adam, Thank you for the kind review, we appreciate you taking the time to share your Precision Door experience. Terry, like the rest of our crew, loves what he does,and it shows in our results. And with the life time warranty you'll never have to worry about your car being stuck in the garage again :) Kind regards,
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(816) 379-3838
(816) 379-3838(913) 850-6226
(913) 850-6226(785) 236-7657
(785) 236-7657(816) 281-8876
(816) 281-8876(913) 871-9297
(913) 871-9297(913) 871-9162
(913) 871-9162(816) 799-0016
(816) 799-0016(816) 872-3016
(816) 872-3016(785) 262-9189
(785) 262-9189Office: (816) 533-6803
5429 Dr. Martin Luther King Jr. Blvd
Kansas City, MO 64130
Office: (816) 944-1601
1201 W College St
Suite 700
Liberty, MO 64068
Office: (913)286-1225
815 S. Clairborne Road
Suite 215
Olathe, KS 66062
Office: 816-300-9687
656 SE Bayberry Lane
Suite 103A
Lee's Summit, MO 64063
Office: 785-236-7256
231 SE 53rd Street
Suite D
Topeka, KS 66609
We thought our g-door was shot, we had two other well known local companies come out to give estimates. Both were similar in their estimates (around $2,000). Dread! Rick from Precision came out, first thing he said "you don't need a new g-door. I can fix this." I nearly fell over. The other two companies never even mentioned fixing it as an option. Silly me didn't mention it either bc I assumed it was shot bc it was just hanging there and looked so bad that fixing it honestly never crossed my mind. Well, the other two companies took advantage of my ignoragce and ran with the new door as my only option. Literally Rick See's first words "you don't need a new g-door, I can fix this".....saved me $1700. Not only that, he fixed our opener too. When it's time to buy a new garage door, we will NOT be getting estimates. There will be only one phone call we make and one tech we request. Rick See. BLOWN away with his honesty, professionalism, integrity, he worked fast, knew his stuff, went beyond with fixing the wire on our opener. Great guy, great service. You rarely find that kind of service these days. Thank you!!
- Karen Holton