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about Precision Garage Door
Precision Garage Door of Kansas Cityhas received 1618 reviews, averaging 4.83 Stars:
Overland Park, KS
Olathe, KS
London was so nice and helpful. I had a new Garage Door opener installed last week by "Pro-Lift". It was so loud and grinding. I called them back. They came out and said "Chain Openers" make noise. The chain drive they replaced was much quieter than my older Chain Drive and it was quieter. Even London immediately knew it should not make that terrible noise. It cost me 900 bucks which I'm out. He replaced it with a quieter opener. I'm not sure what type of opener he installed but it was not a Belt Driven because he placed it in the center of the garage door. It sure sounds so much better. Thanks so much. Phil
- Phil Fitzgerald
Product:
Lenexa, KS
Precision installed new two car, garage door spings and bearings today. Price was expensive but significantly lower than another bid I received. Technician, Connor, arrived well within the appointment time. He was polite, friendly and professional at getting the job done. Precision outlets are locally owned franchises.
- Paul Hoback
Product:
Parkville, MO
I like the way Richard L. presented his self and he was well professional about his Job and his work.
- James Mozie
Product:
Kansas City, MO
I am very pleased with the service and detail Richard L of Precision Garage Door Service performed on my 2 garage doors. His service and repair brought both garage doors back to life so that I can conveniently and safely use them. His work exceeded my expectations and I so appreciate him- I recommend him to anyone who needs GREAT garage door service!!!
- Susan Taylor
Independence, MO
They were the first company that we heard of. Steven was very professional and respectful. He answered all my questions. He did an outstanding job and I will recommend him to anyone that needs help
- Michael Litel
Lee’s Summit, MO
Extremely professional and attentive to detail. Our technician took the time to explain all the issues we were having and recommended the appropriate and affordable solution.
- Cecilia Darkwah
Product:
Richard was incredibly friendly & professional. He thoroughly explained everything prior to doing the the work. He clearly cared that we were comfortable with the work that was going to be performed. He replaced 2 garage door springs, spring bearings, some worn out rollers, bottom rubber weather stripping & lubricated both systems. He was right on time. The company was professional & easy to work with. We would definitely recommend them for any garage door problems.
- Jeff & Connie Adams
Product:
Lee’s Summit, MO
He did a wonderful job in a very timely manner.
- Charles  Bruns
Product:
Overland Park, KS
Fast reliable service via their online scheduling portal. Jason was very helpful and knowledgeable and fixed our door expertly!
- bob camarena
Product:
Lansing, MO
Rich L was awesome. He was right on time, did a thorough assessment of both doors, provided me a range of options, and installed a new opener and serviced both doors in an amazingly short period of time. And all of this late on Saturday afternoon. I’m so happy with my ew opener that I’m seriously considering side ring inviting him back to replace the other opener, even though it still as life left in it. I would recommend Precision Door to anybody
- Thomas Costello
Product:
Grandview, MO
Nick was very professional and knowledgeable. He knew immediately what the problem was and what needed to be done. He was very pleasant and respectful.
- Gil Campbell
North Kansas City, MO
Broken spring and cable was fixed quickly,also was informed of some issues that need to be fixed at a later time saying I should have no more problems as long this door is at my house.
- Eric Simpson
Product:
Martin City, MO
Steve was prompt, professional, courteous and helpful. As chance would have it, we could not recreate the problem that prompted me to call Precision initially. He said that this occasionally happens, and he also explained what the problem might be should it happen again. I will definitely use Precision for any future garage door repair.
- Jim Geoulos
Stilwell, KS
Jason D. showed up on a Sunday to repair our "worn out" garage door. He was polite, professional and extremely knowledgeable! Our garage door setup is "unique" to say the least - the coil springs are located at the back of the tracks instead of over the top of the garage door. This required some customized changes to get the door up and operational again. Jason did it! Since he didn't have the unique cables required for the job, he returned the next day to finish the job. Our garage door now opens smoothly and quietly. I highly recommend Precision (and Jason) to get the job done RIGHT!!!
- Jim W
Product:
Lawrence, KS
The technician Steven was very professional, accomplished the settings and corrections needed to have the garage door working well again. Very pleased with the fast service especially in this cold weather! Donna Conway
- Donna Conway
Product:
Raytown, MO
You are not going to like this review, and you most likely will not post it on your website, but I am going to give it anyway. Your tech was very friendly, knowledgeable, and did exactly what I needed, but the $265 charge for less than 30 minutes work, and no parts used, was totally ridiculous. Overhead Garage Door replaced the entire right-side spring about 3 years ago for $145. I am not sure why I did not call them this time around. I suppose that I saw your add on TV and decided to give Precision a try. Big mistake financially. ****I WILL NEVER CALL PRECISION AGAIN FOR ANYTHING!!!!!!!!!!!!!!!!!!!!! Also, please email me a receipt.
- Roger Gallup
Lee’s Summit, MO
Quick response and good service.
- Doug Kelly
Mission, KS
Daray was very knowledgeable and skilled. He diagnosed and fixed the issue in short order at a fraction of what the other company (OHD) was going to charge. I will use Precision from now on.
- Mike Mathews
Kansas City, MO
My purchase and repair included many of the items on the lists. Frustrating to be only to click one of these. Nick Presson was excellent. He was informative not just a sales and repair. He was helpful in assisting my set up of the system.
- Sarah Frederick
Product:
Overland Park, KS
Your tech member, Conner was efficient, explained how he was going to fix my problem, did it and took the time to identify things to be on the lookout for. Great guy!
- John Ditto
Lee’s Summit, MO
Daray was great. Friendly Explained everything well. Was thorough. Very pleased with the job done.
- Larry Branson
Product:
Olathe, KS
I chose Precision Overhead Garage Door Service because of their commercials. I am a first-time customer and plan to use them again in the future should garage door issues come up. Steve, my technician, was very professional & explained everything very clearly. His personality, knowledge & professionalism makes him very good at his job & he represents the company well. He went out of his way to make sure the job was done correctly. I also appreciate how quickly I was able to get an appointment. Thank you!
- Vicki Howe
Product:
Raytown, MO
The aervice was the worst experience I have ever had with any company. I was given a choice of several options togo with and the one I chose was alsothe recomendation by the employee. I was told that thw work was warranteed for 7 years at a cost of 1200 dollars and some change. Well two days later the garage door broke down. I had explained the the fixing it That Iwas ona tight budget and that mywife had ALS amd was terminal. He assured me that when the rollers springs and gears were replaced it ahould reduce the wear on the motor and ahould only put about 5 pounds of stress on the motor to lift. He also explained that when a door is lifted about balf way up it ahould stay in that poaition manually if everything os right. Well two days after the work the motor was blown and when I released the door pull cable and checked the spring it was loose and the door would not w en stay up when lifting it all the way up let alone halfway. It was obvious to me that. The spring was not adequitely tightened on the shaft. I explained this to the new tech when he came into my house and left him to do his work. Well he called me out to the garage first to make an accusation that I maybe had locked the garage door and tried to open it when it was locked. This was insulting to me. Ihave caluable things in my garage sowhen the door malfuntioned I locked it so my items would be safe. Then he went right in to ahowing me that the garage door stays up when I lift it half way up. I know the worker had to have done something when I was not in there to tighten the spring because it would not stay up at all for me. So I am 100 percent sure that was also a cover up. Bottom line this companies buisiness practices are shotty! I would not recomend themto anyone at all.
- Eric Robb
Product:
Roeland Park, KS
Very pleased with the timely service. Steve Ray, is a top notch professional, well informed about product and quite a great teacher regarding use. A delightful individual in every way and would hope he is considered a highly valued associate. Terry Cooper Mission Woods, Ks.
- Terry Cooper
Kansas City, MO
Purchased a new garage door entire package all installed. Richard was very knowledgeable & efficient to help me choose the installed package that best fit my needs. Thank you Richard
- Chuck Logan
Olathe, KS
I’ve had my door replaced by the Precision Door team and have had to recently consult them for another estimate (unrelated to the original install). I’ve been really impressed with both the product and work performed. They are very friendly but also professional. Highly recommended.
- Mark Bradley
Product:
Rushville, MO
There is no place to break up my review. Your technician was a great guy, friendly, courteous, and more. He helped us with information not provided on initial sales contacts. There was some disappointment as to "time" delays. We had what I felt was an extended wait time after our "down payment", and even then, had one excuse after another to delay installation. One was damaged panels, and the next was "the wrong panels replaced". I had several contacts and the lady I talked to was very kind and understanding of our needs as to delivery. Overall I am well pleased with your company, any problems it seems would be with your supplier. If I were asked "what can we do to improve our service", it would be that perhaps you need to shop for a supplier who will make you look good... Again, as for your people, I have no complaints, and we are very pleased with the final result.
- Ivan Bowen
Product:
Belton, MO
Technician was very professional and knowledgeable and courteous I would highly recommend precision garage door company to everyone.
- Joe Donnelly
Product:
Independence, MO
Very courteous and Professional. Explained the process and what repair was needed. Extremely quick response time. I would recommend Precision to anyone needing garage door work.
- Jack White
Office: (816) 533-6803
5429 Dr. Martin Luther King Jr. Blvd
Kansas City, MO 64130
Office: (816) 944-1601
1201 W College St
Suite 700
Liberty, MO 64068
Office: (913)286-1225
815 S. Clairborne Road
Suite 215
Olathe, KS 66062
Office: 816-300-9687
656 SE Bayberry Lane
Suite 103A
Lee's Summit, MO 64063
Office: 785-236-7256
231 SE 53rd Street
Suite D
Topeka, KS 66609
We called Precision Door to fix keypads that were not working. Great communication- their time of arrival excellent and very transparent on prices up front. I would definitely use them again!
- Sharon Williams