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Read what people are saying
about Precision Garage Door in:

Lee's Summit Area, MO

Precision Garage Door of Kansas City
has received 74 reviews, averaging 4.92 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had a new garage door opener installed Friday. Terry and his helper did an excellent cell entry job. Showed me how to program the keyless remote and did a overall great job. Cleaned up and took the old one away. I will definitely be a customer of Precision Door. Thanks for the great work!!!
Chuck Bland
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called on Sunday about a problem with my recently installed door. Precision had Mike out Monday morning to fix the problem. I like Precision because their installers are employees and not contractors. They deliver a stand up job and if there is a problem they show up on time to make it right!
Jackie
A Response from: Brian

Thank you Jackie for the nice review. I'm glad we could be of service to you.

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very knowledgeable, Bravo Zulu well done job.
Darrell Hyche
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A big shout out to Terry Wilson who came in a timely manner and got our door working again. Much appreciated!!
Jonelle Delacour
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job! On time and very professional. Highly recommend.
Craig Caskey
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast and thorough. They gave us three choices of repair. It was not cheap repair, but we are confident that it is fixed perfectly!
Tim Nichols
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

What a great service experience! My technicians were prompt and even called me before the scheduled visit to make sure it was still a good time to come by. Once here, they listened to my garage door situation and offered a "good, better or best" plan in terms of what we wanted serviced. They kindly explained the price of each part and their plan of action. Amazingly, they were done within an hour! They reviewed the invoice thoroughly with me afterwards and left with a smile. Couldn't ask for more!
Christyn Koschmann
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is Gina, Dan's wife and I made the initial call to your company through Google. I liked the very professional receptionist on the other line. Very up beat and for the most part, informative. I really like the promotion of a free trip charge to our home. I liked the ad you had online, too. Only one small comment or ?.... I called to get the large spring replaced and was told that would be $99 and I did not know to ask if there were any other fees involved. $15 disposal fee and $59 to balance the spring or door fee. Overall, I pleased with the service and the professionalism of the receptionist and the technician. Just the hidden extra costs were a little disappointed because I did not know to ask so thought that should have been offered on the initial phone conversation. Thank you, Gina Kahn
Daniel Kahn
A Response from: Karen

Hi Gina, Thank you for the review and feedback. We do our best to quote pricing over the phone for specific products, but it is very difficult to see the whole picture and know what truly is involved to fix the problem over the phone. That is why we do a 25 point inspection on your door and operator, go over the options and costs with you and get your final approval before we start any work.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Terry's work and his explanations were very thorough. He identified issues and described them to me in easy to understand terms. I appreciate the level of detail, courtesy, friendliness and professionalism he demonstrated on his appointment. I will recommend Precision Door Service.
Rhonda Beene
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

As it turned out we needed to have the rollers replaced on our garage door and the service man arrived on time and completed the work in about 45 minutes. All in all a good experience.
Terry Rodenberg
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician very professional, courteous and helpful. Fixed it right away. Would definitely recommend Precision.
Kay Armanees
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional, friendly and explained every thing up front
Sean Orem
A Response from: Brian

Sean, Thank you for taking the time to review our service, we appreciate your kind words :)

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called and within 3 hours they were at my house starting the repair. Done timely and at a fair price.
Katie Mansell
A Response from: Dave P

Katie, Thank you for the kind words, and taking the time to review our service we appreciate your time :)

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On a Monday morning we discovered that the torsion spring on out garage door was broken. I called a couple of repair companies, but they could not be here for at least a day. Precision was out that morning. I not only had the spring repaired I also had all the rollers and cables replaced. The lifetime warranty that covers parts and labor was why I spent the extra. The service was completed, and the tech was very capable. Stephen Sharp
Stephen Sharp
A Response from: Dave P

Stephen Sharp, Thank you for the kind words, and taking the time to share your Precision Door experience :) Kind regards

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door repairs were done the same day and come with a warranty. Very satisfied customer and would use them again!
Pam C
A Response from: Dave P

Pam, Thank you for the kind words, we appreciate you sharing your Precision Door experience :) Kind regards,

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I found the prices HIGH. Repairman was nice but, I felt was trying to constantly sell me on something. I won't recommend or use again.
Beth Pugh
A Response from: Brian

Beth, Thank you for taking the time to review our service, I did look at your safety inspection and Rick was doing his due diligence, by suggesting that you replace the worn bearing... We like to do the job right the first time and keep you safe:)

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I appreciated the prompt, courteous service I received from Precision. The technicians were very polite. I had the choice of fixing a garage door or getting a new one. They went over both options, costs, pros and cons and then allowed me to make my choice. I would recommend them to a friend.
Michelle Provin
A Response from: Dave P

Michelle, Thank you for the kind words, and taking the time to review our service :)

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service representative arrived as scheduled. He was very professional and the work was done very well. I want to commend the service representative and this was definitely a 5 star experience.
Nancy Davis
A Response from: Brian

Nancy, Thank you for the kind words, we appreciate you taking the time to review our service. And we look forward to being your go to garage door company :)

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you so much for your prompt service today! Garrett (our technician) did an amazing job and did a great job of telling me why certain things needed repair. I appreciate his attention to detail. Your company has been great to work with!
Gretchen Engelmeyer
A Response from: Dave P

Gretchen, Thank you for the kind words, and taking the time to review our service. Garrett loves what he does, and it shows in his enthusiasm and work ethic. We appreciate your business :)

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Aaron came out on a Sunday and on Father's Day and did a great job advising me on what went wrong with my door and recommended maintenance and upkeep options. He was professional, courteous and fix our issue the same day it happened. Excellent work!
ZacS
A Response from: Dave P

Zach, Thank you for the kind words, and yes we are open 7 days a week at no additional charge. Glad we could get you going on Fathers day :)

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our technicians installed two garage door motors with keypads. They were very knowledgeable of the equipment and extremely helpful in answering any questions.
Michael Stiles
A Response from: Brian

Michael, Thank you for the kind words and taking the time to review our service, We appreciate you sharing your Precision Door experience... :) Kind regards,

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very knowledgeable about the system and products. Patient with answering my many questions! Explained services recommended. I chose the higher cycle garage door springs.
Emily Nolte
A Response from: Brian

Emily, Thank you for sharing your Precision Door experience we appreciate your time and the kind words. :)

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our extra garage door would not fully open. We had had service done on our main garage door the previous year by Precision and we called them, again. Terry came and evaluated the situation. The workings were original to the house and so we decided to have them all replaced. When trying to open the door, Terry saw that gear shaft was stripped. Thus, this was replaced. Very pleased with the service and personnel.
Jonelle Delacour
A Response from: Brian

JoNelle, Thank you for your continued support, we know you have a lot of choices when it comes to garage door repair, we appreciate your patronage to our service and taking the time to let us know that we're doing things right.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technicians did a great job and were friendly. Cost seems too high. $65 for a bracket? Will probably look around for a better price next time.
Nick & Maria Danna
A Response from: Dave P

Maria, Thank you for using our service, we love what we do! The bracket you are referring to, is a Center Bearing Bracket that allows your shaft to turn while supporting the two high cycle torsion springs that are bolted together on the bracket, It has 13 stainless steel ball bearing, and is a key piece of the daisy chain that makes your door go up and down. The price of the bracket includes the installation of the bracket. And you received a 5 year warranty on parts and labor. I hope that this helps you with your concern about what you received. I know looking at an invoice and seeing the word bracket and 65.00 and not knowing what you got would put me out of sorts as well. :)

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Terry, the technician was extremely professional and very helpful and friendly. He did a great job answering all of my questions and providing me with a detailed cost estimate. I look forward to doing business in the future and recommending precision door to other people.
Brian Doerhoff
A Response from: Brian

Brian, We look forward to installing your door. Thank you for the kind words :)

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic service and great and knowledgable technician. Very professional. Worked hard to make it work for us!
Rodney Orem
A Response from: Dave P.

Rodney, Thank you for the 5 stars we appreciate your kind words...

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, friendly and professional service. Thank you Eric!
Jamey Jeppson
A Response from: Brian

Jamey, Thank you for taking the time to review our service we appreciate your kind words...

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast and professional. Found problem quickly,had all parts needed, fixed quickly.
Ben Hicks
A Response from: Brian

Ben thank you for the kind words.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

1.) I selected your company from a short list of companies that my grandson brought up on his hand held computer. I saw that it was listed in Lee's Summit where our son, Jon, lives. The garage door's opening/closing problem was the purpose of my contact to your company, and secondly, I liked the name of your company. 2.) Precision Door Company is 5 star company in my opinion. 3.) The service performed was the repair of the garage door opener with the installation of a new "drive gear assembly" (my nomenclature, hope it's close to its proper name), and the adjustment of the chain after the new drive assembly was installed. The young man who performed the repair and adjustment knew his "stuff" and did a very commendable job. In addition, he was very professional and was accommodating to" this old goat" (me.) He outlined the various ways this problem could be handled and allowed me to make the best choice in view of circumstances. The garage door and closer is actually in our son's (Jon's) home. We live in north central Iowa and was in Lee's Summit to visit our three sons and their families and for me to repair the garage door and my wife to attend a baby "shower." I was "rescued" by your company in that I had never fixed a garage door with that problem in my life but was able to see I was "in over my head" with this repair job. Thanks to your company and to the young man (who did the work) all turned out fine. Jon is very happy with the garage door operation.
Jon Purcell, who owns the home where the work was done. Larry Purcell, the dad who called Precision Door Company
A Response from: Dave P.

Larry, I can't thank you enough for your kind words, we appreciate you taking the time to recognize our staff and our work. We are the largest garage door service company in North American and have locations in Iowa as well, hopefully you won't need us. :)

Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 stars! I did like how your website was straightforward. I met today with Aaron Rhoades who was helpful in describing the several options that I have in replacing parts or replacing the whole door system. He was personable and clear in answering questions. I liked his explanation of the payment process which seemed fair and reasonable. I have ordered a new garage door system.
Katherine Eberhard
A Response from: Brian

Thank you Katherine for your kind words :)

Service Provided:
Install Garage Doors
Product:
Remotes / Keypad
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