Garage Door Repair in KC Metro Area - Page 17

Mike Nedrow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used the other major garage door repair company in the past but had become intrigued by the commercials I have seen. My double door had developed severe “creeks” and “groans” over the last several months. From scheduling the appt online to speaking to a phone operator to make an appt change to the tech, Conner, it was an awesome experience. Conner throughly inspected my door, hardware and spring. He found a broken hinge which would need to be replaced. When I asked about the condition of the rollers, he shared that they were still functioning but if I wanted to, he could replace them with new life time sealed rollers. I opted for replacement. Very pleased with the total price. Conner went so far as to point out a couple of areas on the door that I should keep an eye on. NO HIGH PRESSURE, just information for the future. Totally satisfied and will use again!

Rob M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fed up with the noisy, out of adjustment doors, I called Precision. Setting the appointment was easy-they scheduled next-day service. The technician, Richard, was prompt, did an evaluation, explained everything to me and got right to work. Service was performed efficiently, completely and at a fair price. Great service, knowledgeable technician, good price. Well done, Richard!

Jim Wittman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

: After reviewing some customer comments regarding your company I decided to schedule a work order. I was pleased at the quick response as bad weather was scheduled for the next day. I did some research on various sources regarding a cost to replace the springs on my style of garage door. I carefully researched that I was comparing the correct style of spring. The average cost of replacement was $250 to $450. The average as $350. When the tech showed up he quoted me $350 per spring. I said thanks for coming but no. After about 10 minutes he said he could do the job for $350 plus $150 for installation. We settled on $350 installed The job was finished. I paid him and he left. I am 84 years old, not born yesterday but why was I subject to this treatment?

Ida And William Willhaus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your service technician was on time and very polite and professional. He replaced the broken springs as requested. He advised us that the rollers, cables, ball bearings, etc needed to be replaced also. He checked the third garage door and tightened some screws. We were told when we made the appointment that the charge would be between $225 and &350 including labor. However when he entered the amount in credit card, the charge was $2,049.95. We were not told in advance what the charge for additional parts would be or an invoice before the charge card was entered. He said the work and labor was guaranteed. He was here for 2 hours. The door works well so no complaint there. However even though we didn’t ask, a professional should have given an estimate before additional parts and service were done.

Stephanie Clevenger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

One was very professional. His service was outstanding!

Zach Colvin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nick came out and helped me go through each level of service that was recommended. I understand mechanics, but I also understand not to mess with torsion springs. One of our springs broke that was installed on our garage door system. The same system that was installed before we bought the house 10 years ago. The technician who installed that 10 years ago, also cut corners and did some things improperly. Nick helped me understand some of those errors from the previous tech and made recommendations for service. I could’ve gone without some of Nick‘s recommendations, but I knew that if I did that, I would be calling for another service appointment sooner rather than later due to expedited wear and tear on parts exceeding their service life. I chose the long-term option and the right option. You get what you pay for. Friendly, knowledgeable, and great customer service. I believe I found my garage door service company. Thanks Precision and thank you Nick!

T

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A little pricey for pushing a few buttons and spraying lubricant on the hinges.

Jeff Busch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

London was very professional and the work was precise. Excellent Company!

Michael Pretz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We picked Precision because of rating and same day servicing. Even though the problem turned out to be less than expected ( belt wasn’t broken just tension came apart), I’m still happy we had you do the work. I installed the opener myself 5 years ago and never found any instructions on adjusting the belt tension which let the belt sag a little. Conner put everything back together, adjusted the belt tension correctly, set the travel stops, and checked rails and wheels were in proper working order. A special thanks for the veteran and senior discounts.

Jeanne Greenwald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician arrived on time, he explained exactly what was wrong and probable cause for the issue. Daray listened and answered my questions. He discussed future replacement for the garage door opener.

Todd Cronin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The quote on the phone did not align with the quote from the repair person. The repair person also tried to unconvincingly upsell things like replace shaft bearings and lube everything which I had just stated I had personally lube all parts and checked all hardware. That is when I noticed the broken spring. I had no work done by Precision.

Van Hodge

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I'm very pleased that I decided to go with Precision for my garage door repairs. Brian was my technician. He arrived promptly and carefully assessed what was needed. Brian explained what he was going to do and why it was necessary. He was extremely professional and completed the repairs in under 30 minutes. The repairs look great. Thank you!

Donna McCann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The serviceman, Antonio, was very polite and very informative.

Greg Omenski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I'm sorry I don't do reviews.

Larry Dexter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Unable to get the garage door to repeat the problem. He checked the gears etc and couldn't spot any problems. I asked for an estimate on a new opener and he gave me 3 options. I told him that if the problem occurred again that I would buy one of the options. There was no service charge for his visit.

Jim Wagner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

He was very thorough and knowledgeable.

Carole

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very good service. Tech was very courteous and friendly.

Chris Trull

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Antonio showed up the same day that I called. Replaced my opener in a couple hours and I love it. He was friendly as was the person I talked to on the phone that dispatched him. I would use them again.

Dwayne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very satisfied with the timely visit...called for an appointment and Steve was out the next day. Steve was courteous and professional...excellent customer service!

Jordan King

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Antonio was professional and friendly. It was an opener service call that ended up being a replacement and he was done in no time flat. Great job. I would call on Precision again.

Bob Jensen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Antonio did a great job. Prompt, friendly and knowledgeable. I’d call Precision again.

Tonya Phillips

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used a different garage door repair company in the recent past, and it was not a good experience. When my garage door spring broke this week, I decided to try Precision instead of the other company. I was very pleased with the service! It was super easy to book the appointment for service. The communication was great, and the technician was professional, friendly, efficient, and did great work! He explained everything step by step and I felt confident with his work throughout the process. I will definitely use Precision again!

Charlene Luster

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with Steve Ray, the technician who came out. He was very through and explained what was happening with the single door I wanted serviced, the cost for replacement, the process and timeline. I would like to work with Mr. Ray as I go the process of purchasing a new door. Thanks

Jim Slocomb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician Steve Ray was professional, knowledgable and on time. The service was accomplished in a timely manner. A very pleasant interaction from start to finish.

Monte Griffey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Installer was only able to program 1 our vehicle's openers. Disappointing based on the money we spent. Other than that it was fine.

Kenneth Arnold

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

These guys are professional from start to finish. It’s nice when you feel like you got top notch equipment with professional install .

Ryan Tate

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a bearing and double spring replaced for our uninsulated garage door and it was $850!! This should be no more than $500 max and that would even be extreme! If I had known it was going to be that much, we would have gone with someone else! We definitely will not be using Precision Door again and we will let our friends know too. I called to confirm that there wasn’t some mistake and the person was unable to help. She called the “main office” but no one was there and she “did not have the knowledge base” to give me any idea of what this type of thing would cost. Our bad for not checking with multiple places first. Not going to happen again!

Hector Lugo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick response and great service. I'd use you again. Your employee was very good and nice.

Rebecca Doyle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had a great experience with Percision overhead garage door service. Appointment was easy to make, technician was on time and very knowledgeable. Thank you for a great experience.

Ginny

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tyler was great! Quick, efficient and positive attitude.