Garage Door Repair in KC Metro Area - Page 59

Nancy Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service representative arrived as scheduled. He was very professional and the work was done very well. I want to commend the service representative and this was definitely a 5 star experience.

Dennis Paxton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rick was my service provider. He was a complete proffessional, answered my questions, explianed the proccess, and performed the work in a timely manner. Great experience! Very pleased! I will reccommend Precision to others.

Mike Hutchinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rick our installer was very good on this install. He was very honest as we worked through a couple of minor issues that were taken care of quickly. I would highly recommend this company and will use them again in the future on any new door projects!

Derek and melanie Kreifels

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician was extremely polite and professional. Did the work on a very short notice and did a great job. Very happy with the service!

Anna Kaiser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would love to write a positive review here but that is not to be the case. I had nothing but trouble from beginning to end with my experience. The day my doors were to be delivered, a hard wind grabbed them on the back of the delivery truck because they were not properly secured, and damaged all the panels for one door and some for the other door as well. So,another week goes by waiting for new panels. Rick comes out to install new doors and when he leaves one of them has damaged panels from the previous set in the box, and he has to reorder yet more panels. When he comes to install them I have him install the door handles on both garage doors while he is there. When he left I saw that the handles were both quite obviously crooked. I called again and he came back to fix them. I also informed him one of the doors was making a horrible noise when it went up and down. He said he adjusted it while he was there to fix the handles and all should be good. After about two weeks of listening to a blood curdling crashing sound every time my doors went up and down.I again called for service. This time Steve came out. He stood and looked at my doors for over and hour one evening which kept me from getting to where I needed to be until 8:30 and I was supposed to be there at 5:00. He left without knowing what was wrong and told me they would make it right, and that someone else needed to look at the doors. He left one door non functioning and the other I was told was fine. I tried to close the "good"door and it would not go down or up. I called him to come back because I could not secure my home at this point. I had to wait another 45 minuted for him to come back and disconnect this door as well and I had to leave my car outside for the night. Finally Terri was sent out . I was told he was the Senior technician and that he could help me. I looked a the situation myself before he got there and was able to see most of the issues with my own untrained eyes. Everything was off center, anyone should of been able to see this. I took pictures of the vinyl coated cable strung out all over the bar running across the top of the doors on my own, and of the crookedness of the track on my ceiling. When Terry came out finally on a Sat. he stayed for over three hours disassembling and reassembling my entire garage door debacle. He in my opinion, is the only truly trained and qualified technician Precision Door has on staff. He was wonderful,courteous,very professional and agreed that I had a huge mess to contend with. He also took photos and assured me he would let everyone know what he had to repair and deal with at the next staff meeting. I took off work early numerous times for this,left my home unlocked for them to get in and everything else. I was given nothing but new appointments for my trouble. I feel like this is a rare thing for Precision Door,but it did happen and I was greatly displeased. I hope this review stops this from happening again to anyone. I hope they keep their techs in school longer before putting them out on the job in peoples homes. Ther was an unheard of lack of trained technicians on my project. I will not reccomend Precision Door to anyone, and of course I have told this story to EVERYONE I know. Sorry, but these instances do make a difference. I am sure I have stopped more than a few people from using this company. Anna Kaiser

Tawnya Vandendaele

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5-Garret was very courteous and explained everything. He gave me options where I could select lower prices alternatives as well as higher priced options. I will definitely select your company for future repairs and recommend you to others.

Douglas Ditto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage spring broke on Easter Morning, my 1st call to a competitor wanted $160 just for coming out on Easter, that did not count the cost of repair. So I found Precision on the Internet, called and to my amazement a person answered and came out within 2 hours and replace the spring and had the door working in less than 1 hour for a very fair price especially considering it was Easter. The employee was very nice and polite and made sure all was working before leaving.

Debbie Wallin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garrett was on time, which I appreciate, got right to it and got the job done. Very efficient which I appreciated so I was able to at least get a half day in at work. Garrett was also very professional.

Carol Cattaneo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision because they provided excellent service in 2012. I was in a time crunch with my car inside my garage and the spring broke on the garage door. Precision was able to be at my house within a couple of hours!!! Rick got everything fixed in a very hot garage. This is most certainly a 5 star company that I've called before and will call again if needed!

Kerry Niece

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great work and done within 3 hours of when I called!!

Gretchen Engelmeyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you so much for your prompt service today! Garrett (our technician) did an amazing job and did a great job of telling me why certain things needed repair. I appreciate his attention to detail. Your company has been great to work with!

Adam Resig

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Extremely professional company. Excellent customer service! Terry came out for a routine broken spring replacement and was patient in explaining the root cause of the problem. The rollers and plate bearings were shot thus causing the springs to fail. He wasn't trying to sell me on everything but gave me several options. Instead of just replacing the springs, he rebuilt the whole door w/ higher quality parts. The lifetime warranty that comes with it is worth the money. I would definitely recommend this company to anyone!

Robert Muto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rick, your technician was great. He was very knowledgeable and very professional. He installed the door very well and in a timely manner, also he showed me how to take care of my new door. I hope all your technicians are this good.

Edward Blasco

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Steve, our technician arrived as promised between 8:00am & 10:00am. He was dressed nicely and conducted himself in a very professional manner. He knew his business well. He repaired our door. We opted to have him give it "the works" and it has never operated more smoothly.

Cheryle Downen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They came out in May and installed a new garage door opener and saved us a lot of money by repairing are old garage doors. We are very happy to finally be able to use them to get into our split level. This week they came out promptly to do some minor adjustments to our opener. I am very happy with there service and employees.

Patty Saia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

garage door tune up. very pleased with the service. technician was very polite and professional. i would rate my service at 5.

Rex Henry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very good and professional service from the time I called at 7:20am until the repairs were completed later in the afternoon.

Anna Kaiser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technicians were professional and very nice. I really liked the speed with which the measurements were taken and everything was written up. Two really nice young men came to my home and I felt very at ease with them here. Thanks again, and I cannot wait to get my new doors installed!!!! You rate a 5 with me so far. :) Anna Kaiser

Andrea Johanson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a great experience with our 2 techs today. They were helpful and explained things in laymens' terms. I was able to make an educated decision on my purchases. They also educated me on how my new system worked. My new system is quieter and far more safe with many new and needed features. Thank you!

RICHARD DODSON

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They advertise free installation replacing a broken spring. However, they wanted to charge a re-torque fee. I believe that is part of the install.

Kelly Bishop

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I contacted Precision through the web. Having been in the contracting business myself, I certainly have very high regards for both of the technicians from the greeting to their professionalism, diagnosis, explanation of options, and getting the work done. Thank you!

Dustin Coil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional and speedy work. Took a job that I would have never been able to get done on my own and made it look easy. Cost was more than I expected but getting a door that wouldn't close up and working within 3 hours of my phone call was worth it as I work out of town and needed it fixed quick.

Joseph Van Kempen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called on a Sunday afternoon and actually talked to a person instead of leaving a message. The person was thorough and made sure she had accurately taken down the contact information I gave her as well as the nature of my problem. The name of the employees assigned to do the work was sent ahead of time was also impressive.

Ann Watson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

He was early, gave me options and completed repairs in a timely fashion. Highly recommend this technician and company!

Kim Peacy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had never had to have service on my garage door so I didn't have a preference for any of the companies in the KC Metro Area. I looked online to see what I could find as it was Sunday afternoon, we couldn't get the garage door open and my husband was scheduled to leave at 8:00 A.M. Monday morning for a business trip. Precision Doors listing had everything that I was looking for at that moment, service 7 days a week. I couldn't be more pleased in choosing Precision Door. Customer service was very polite, and the tech was great. He was very thorough, found some other issues besides the broken spring,gave us two quotes, didn't pressure us in any way to fix everything in this service call and stayed until 7:00 p.m. on a Sunday evening to fix all of our garage door issues. Again, I'm usually skeptic about choosing companies from just a listing on the internet but I am definitely glad that I did this time.

ZacS

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Aaron came out on a Sunday and on Father's Day and did a great job advising me on what went wrong with my door and recommended maintenance and upkeep options. He was professional, courteous and fix our issue the same day it happened. Excellent work!

Ann Winston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The team that serviced my door worked swiftly and accurately thanks a lot. 5 star service!

Randy Prange

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are very happy with the work Garrett did to fix our garage door. The problem was caused by shotie work by the home builder. Garrett did a very professional job and we would highly recommend Precision door service

Hillary Braudis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Aaron did a wonderful job and was very quick and efficient. Thank you so much! We will have you back!

Michael Stiles

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technicians installed two garage door motors with keypads. They were very knowledgeable of the equipment and extremely helpful in answering any questions.