Garage Door Repair in KC Metro Area - Page 64

Michael Ridley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My family just relocated from TX. Garage door openers are not a pre-installed item on new construction. I scheduled the install for the same day we closed on the new house. I found the company by doing a google search. The company was listed at the top which is why I clicked on your link. I watched the videos and new right away I wanted one of your quiet openers. I ended up going with your top of the line opener. The installer did a phenomenal job installing the unit and was very knowledgeable about his craft. Will be scheduling him to come back and install another opener soon. Only advice I have is for the folks at the call center to ask if the install is in a new construction and how many units the customer wants installed (two car Vs three car garage). This will ensure the technician comes to a job site prepared to install more than one unit.

Mark & Naty Ross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Friendly,courteous and professional. Got to work quickly, told us what to expect and good attitude.most definately use company again. Ask for Dave to perform work. He was good for us.

Ed Rea

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Review REPLYREPLY ALLFORWARD Mark as read Ed Rea Wed 11/26/2014 7:46 PM To: Dave Green; Hello Dave, I just wanted to drop you a note regarding Precision Door's recent service and your help with the project. I have a rental property in Prairie Village, KS. Late afternoon on Saturday, November 15th, my tenant called with a stuck garage door. I called Precision Door, and much to my surprise, a technician was dispatched that evening. The tech, Aaron Rhodes, did an excellent job of diagnosing the issues and did a prompt, efficient repair of the door. I had one satisfied tenant! Thanks again for your help and Precision Door's professionalism. Ed Rea

Sarah Boyce

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision when another company did not show up during a scheduled time. Aaron has been to our home 3 times in 7 days. He has been amazing. So polite, kind to my son and very knowledgable. The first time he replaced rollers in both doors. Then the door's 25 year old operator gave out and he was back to fix it a few days later. Then 2 days after that the other door's 25 year old operator gave out also! I am frustrated with my garage doors, but Aaron has been so great!

Kim Renetzky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Terry, our service technician, was prompt, friendly, and informative. Our garage door spring was broken and it was repaired the same day. Thanks!

Martin Townsel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

To Operations Manager David Green Good evening sir, I wanted to touch base with you concerning the service I received tonight from your company. I needed a spring replaced and chose your company to it. Your technician came as scheduled, a little early in fact. Very professional, and provided me with some great information about garage door maintenance. To say I was impressed with his skill level would be an understatement. I did however have a concern about the fuel charge and questioned Terry about this. He explained, but I wanted to voice my dissatisfaction up the chain. I contacted David Green the local Operations Manager here in Kansas City. He too, was very professional and took the time to explain that the fuel charge is a company wide fee. He went out of his way to make sure at the end of the day that I was a satisfied customer. Indeed I am.

Howard Nichols

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hey there, I'd like to tell you that I'm a very happy customer and the work was flawless, fixing things that I didn't even realize were bad until after they were finished. It's like it's almost brand new all over again.... Your two guys were great people people as well, they made the experience a very comfortable one, and they were able to complete the job in excellent time as well.... I will spread the news if I hear anyone needing this kind of service, I know they, too will be very happy if the time should arrive.... Thanks again, Howard Nichols.... :-)

Todd Weltmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rapid service. Terry arrived on time and with all needed parts to do the job. Up front about costs and everything was explained in detail. Would recommend Precision without hesitation! Thanks.

Rose Hack

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Most definitely 5 stars! I couldn't be happier with the service I received today. The techs were at my house before the scheduled time, which was very much appreciated. They knew it was an emergency, so they got to my house very quickly and got my garage door repaired. I will recommend Precision to everyone I know. Much thanks to David and Aaron for getting my garage door working again.

Megan Gentile

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I love how friendly the staff was when I called with a million questions. I really love how I was put on the schedule really quickly and the tech called me with a specific time frame of when he was coming out. I also like how quickly he worked and all the options I was given.

Robert in Stilwell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had rubber seals replaced and a general tuneup of two garage doors. After ordering the service, I appreciated the fact that Precision sent a confirming email for what service would be performed, and the time the techs would arrive. I also received a call from the techs themselves telling me that they were on the way. The techs themselves were very competent and courteous, and completed the work in a timely manner. I would not hesitate to call Precision if additional work is needed in the future.

Melissa Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Aaron and Terry did a great job. Even said they would not leave until I was satisfied. Gave me options on what we could do to fix the problem. I like the 10 year warranty so that really backs their work. If and when the other side needs done I will personally request these two gentleman from this company. I was excited that it was done quickly and that they were all about business when the got here. Thanks. ...

Brian Erickson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dave, Thank you so much for your help today and for taking the time to set me in the right direction. In my haste (& panic) to solve the problem with my door opener, I failed to stop and remember that it was 16 years old, and that the gears had already been replaced at least once before. Instead I just picked up the phone and called Precision Door Company. I really appreciate your concern for my situation, and for providing the best recommendation for me, not the one that would cost me the most money. You not only saved me from wasting your time, but you saved me from paying a $85 service call fee, just to have you tell me my opener was trashed and should really be replaced. You also gave me some great recommendations on the new openers that you sell, and warned me to stay away from the lower quality openers on the market. I appreciated all of your recommendations, and your honesty in your approach. I have purchased and installed several openers over the years, and so I am choosing to do some research and then purchase and install a replacement. If I find that I cannot do this on my own, you will be the first person & company I call. Thank you again for your honesty, and for doing business “the old fashioned way”, where the customer needs come first, not the products you need to sell. I will continue to call on Precision Door for any future service needs that I have. Best regards, Brian Ericksen

Casey Simmons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great guys! Your my new "go to" for all garage door issues.

Ruth Dusterhoft

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The repair crew was great. They were able to come earlier in the afternoon which worked out better for me, and had the spring replaced very quickly. I appreciated that they could come out the same day for service.

Bruce Hampel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We found you on the WEB and picked you based on the information we could find on your site and the option of being able to schedule evening service calls. We sceduled a call. They came on time(actually early) the service was pleasent and very professional. They explained all my questions and did a great job. After checking the system to make sure it worked correctly they made sure I understood it came with a 5 year warranty and thanked me for the opportunity to serve me. Every thing about the experience was pleasent and professional. I would strongly recomend them to anyone who needs service on their garage door or system.

Ron Nissen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a broken belt pulley on a LiftMaster belt driven garage door opener. After patiently waiting a full week on a different Overhead Door company to try and obtain the pulley I called Precision. Placed the call at 8AM and by 12:30PM they had arrived and replaced the broken pulley with one the carry on their truck! Also impressed with their Web Site. Received an appointment verification notification by e-mail which included a picture of the service technician they were sending. This is very efficient operation.

Susan Trotter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Five stars! My car was trapped in the garage when one of the springs broke. We found Precision, called and they scheduled for same day service. They were here early and finished the job quickly and efficiently. I appreciated being able to see who would be coming by using the link Precision sent to me with my appointment confirmation. Dave was very knowledgeable and explained our options thoroughly. Mike did a great job getting everything done. Great service and we are very happy we called Precision.

Robbie Tubbs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David came when he said he would. He was very professional and knows what he is doing.

Charles Russell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I set up an appointment for a repair. The crew arrived on schedule and after we talked over what my old door needed, I decided to order a new one. The crew was very professional and secured my old door so that it would be safe until the new door could be ordered and installed. The price of the new door was very reasonable.

Hank Parys

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David, My wife and I were very pleased with the repair work done on our garage door. Both techs, David and Michael were courteous and very professional. Did a great job taking care of our door problem. Got right to work after they arrived and fixed everything pretty quickly. I asked David if he was the jiffy lube guy of garage door repair. Thanks for the prompt service. Will certainly keep you folks in mind for referrals. Hank Parys

Travis Macken

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David and Mike were very professional, and helpful with everything. Had 2 springs replaced and the tension on another door adjusted. The work was done in about 45 minutes, and he happily accepted the internet coupon I had. Would recommend them to friends and relatives.

Mike Dunn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David and mike did an awsome job , they were early to the appointment and very professional. I would ( will ) use them again.

Tom Higgins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David the Operations Manager sold me on Precision Door over the phone. I needed a reputable company to evaluate my garage door for safety and reliability. David showed up at my house in person with his lead service technician and crew. They upgraded the hardware on my door. I can sleep at night thanks to Dave and Precision Door, I will be recommending them to all my friends and the neighborhood homes association. Thanks Dave.

Rob Didlake

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nice job guys! The garage door is working great again and a lot quieter after installing the lifetime rollers.

Sandi Norton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cutis was such a pleasure to have at my home for the service call. He was very detailed in checking that all functions with my door were working properly. My call was minor but I am so happy contacted Precision and Curtis was the technician sent....I would ask for him again when service would be needed!!!

Ashley Kisner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I did not have the greatest experience at first with my initial repair on my garage door. I spoke with David Green about my issues and he sent out a different service man to repair the issues at hand. Curtis was very professional and helpful in getting my garage back to working condition. Curtis has a lot of knowledge and excellent customer service skills. I appreciate Curtis, Brandon & David for helping me out!

Russ CHILDRESS

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My first experience with Precision was very good. Tobin is a fine young man who went out of his way to make sure I understood what he was doing and why. I do like it that you put out a Bio on your service people. It is nice to know a little about who is doing work for you. Very pleased and will definitely refer your name to others.

Barbara Whiteside

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician, Tobin, was very professional, inspecting my garage door and garage door opener and explaining to me the problem, potential problems, causes, and options for resolving each problem. Although he described options, there was no hint of pushiness to sell me a service or product. He was thorough, knowledgeable, and friendly without being insincerely "gushy".

Kathryn Deleon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I highly recommend Precision based on today's experience. Tobin was amazing as he tried to repair instead of replace our unit. Figured out the wiring was the problem and remedied it for much less than the cost of a replacement. This company's name and number will be in my file for any future problems and I will share it with anyone who asks. Prompt, same day service, professional and reasonable. Thank you Precision.