Garage Door Repair in KC Metro Area - Page 2

Ryan Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I still have not gotten an answer as to why I was charged 69.95 for an estimate. I the company right after it happened and they, they said they would have billing look into it. It has been 5 days and I still have not heard anything back.

Mr Stratton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

still waiting for my quote

Sylvester Whitmire

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was disappointed in the fact that the door is not fixed and ask for a verbal estimate and the quoted over 600.00 for two bottom panels the whole door was 900 installed. I ask about senior citizen discount couldn’t give a straight answer saw your add on TV very disappointed I see your company is all about the dollar thanks but no thanks

Josef Washington

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very displeased ... was told the work that was going to be done that did not end up getting done. The employee that did the work is no longer with the company makes me Wonder if it was something he Unprofessionally did. But now i'm trying to make me pay more for it. Got work done on February 14th 2024. On both of my garage doors, the one that I paid the most for As far as garage door opener, it was told he would replace rollers. And springs is broken. I spoke with General Manager . He was very rude And so was the driver, (not the Passenger) at my location.. Would never come back to Precision. I've moved on and asking another company to take care of the problem. They do not live by their motto in their commercial . All I can say is Karma happens To those that do wrong.

Paul Mast

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a garage door spring break the day before going out of town. So I called and go a same-day appt with 4-6pm arrival. I took off work early to be there. At 5:30pm, I received a call from technician that he did not have time to do the repair that day. I asked about coming the next morning, but he said he was already booked for the day and I'd have to reschedule. The technician still wanted to "accommodate" me by coming by to assess the problem and give a quote. I told him this was not necessary and not to come if he did not have time to replace the spring. This has been quite a frustrating experience, and I will not be a customer of Precision Door.

Michael Kline

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech Steve was great. Cable on the door came off the drum and wrapped around the spring. Cables and spring are less than a year old. I still had to pay a $80.00 service fee for something that shouldn’t have happened with new hardware that was less than a year old.

Stanley Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a broken cable and wanted to replace it. Precision Doors tried to fix a lot of things I didn't need. I was quoted from $1400.00 down to $470.00 to fix it. I had another well established company fix the cable for under $200.00 that didn't try to sell stuff I didn't need !!!

Kelly Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I just received a quote last night from a nice gentleman at Precision. I've used Precision in the past, which is why I called this time when my spring broke. When provided the quote, I was surprised in the cost. I told the gentleman we were going to get another quote, and he asked if he could call his boss to see if there were any discounts that could be provided, in which he returned and stated that no, the cost he provided was the best you could do. I called a neighbor friend of mine who's in construction and he provided me his door guy. When I called him, he laughed and said he loved I'd gotten a quote from Precisioin and not to share any of the dollar amounts bidded, just the materials and labor. He then added up with his cost, and surprisingly, to do the same work, with the same materials, he was less than 1/3 of the cost. He still doesn't know what I was quoted by you all, but said he gets calls all the time. I will tell you this is a bit disturbing, and I will use his business (and it is a business, a competitor of yours actually), and I will share his information with everyone I know, including my entire subdivision, whos houses are just as old as mine. It's unfortunate you all charge so much. Just wanted to share, as people talk, and this cost savings is definetely something that will talked about by me. Thank you, Kelly Wright

Kim Robertson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Unfortunately I had a negative experience today with the tech who came to my house. After assessing my very old chain driven opener he told me he couldn’t work on my system. I understand the reasons he gave but rather than telling me what we could do he kept telling me that he couldn’t touch my system. He did remain courteous despite my obvious disappointment in this response. He did not at any time say he could replace my system and at that point I did not ask as I was very displeased. I sent him away due to him continuing to tell me what he couldn’t do for me. I would have greatly appreciated being told first what could be done and I would have paid to have a replacement but instead he left and I ended up very disappointed.

Sehrish Javed

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bad service

Chip Burton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Lower than a 1*** I have tried to call the owner of the company with no reply. I had Daray, come out on Sunday 7/24/22 to repair spring that had broke. He told me he would give me a senior discount because I have grey hair. No big deal, but he tried to tell me the repairs would cost $2400. I said that was way to high for repairing a spring, so he adjusted the quote to a lower warranty period for $1600. I told him no and asked if he would help me raise the door to get cars out, he said it would be $200. I told him no and asked him to leave. Got both springs replaced today by a great guy that even looked at my 3rd car garage for $300. This company needs to look at their employees. This guy is a crook.

Phillip Mall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision came to my home on August 27 to give me a bid for replacing two garage doors. I told the rep. what I wanted and he said he would give me a cost estimate by Monday August 30. It is now September 4th I have yet to hear back. If this is the type of attention a potential customer gets I wonder what kind of service the company provides its customers. Very disappointed.

Chad Collins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I requested an appointment and your tech came out to give me a quote. Honestly, what i anticipated to be a $250 fee to fix a broken cable turned into a $784 "fix everything" upsell which i felt was not needed and unnecessary. Your tech (Daray) kept rattling off charges up to around $500 just to "fix" the door but made it clear that it may not be fixed and that i needed to do the $799 package (which he took a few dollars off). I do not believe my door needed anything more than a new cable that snapped and your tech essentially forced me into an $800 fix that should have been a $250 fix. He was here for 51 minutes start to finish. Extremely disappointed in this type of service when i am at a disadvantage with COVID happening and needing my door fixed. They were not wearing PPE either which did not make me nor my wife happy since they had to go through the house to make the repair.

Lisa Womack

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

If I do repairs, I'll go elsewhere This was supposedly a tune up They are very nice though

Iraj Nomani

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I got 5 estimate from 5 different vendors; your price was almost $3878.53 more than others.

Margie Rex

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Be aware they charge an environmental fee even on a service charge. Which doesn't make any sense to me.

RICHARD DODSON

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They advertise free installation replacing a broken spring. However, they wanted to charge a re-torque fee. I believe that is part of the install.

Ann Winston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The team that serviced my door worked swiftly and accurately thanks a lot. 5 star service!