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Read what people are saying
about Precision Garage Door

Precision Garage Door of Kansas City
has received 340 reviews, averaging 4.88 Stars:
Review:

He mentioned up selling me on services, but when I declined they went right to work fixed it up for a reasonable price. I'm happy thanks guys.
General Repair
A Response from: Woody

Sawyer does a great job of giving our customers options. I am glad that you were able to find a repair strategy that fit your budget and needs. Call us anytime you need your door repaired

Sawyer Burke Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Your technicians arrived on time and Sawyer immediately began a point-by-point inspection of the problem garage door. He found numerous worn bearings and attributed them as the basic cause of the broken spring. After reviewing various repair options, we agreed on a course of action and the job was completed in less than an hour. The problem door is now operating smoothly and more quietly than it has for quite a long time. I give your crew's service 5 stars!
Bob Frantz
A Response from: Woody

Great to hear you had outstanding service. Our 25 point inspection is designed to allow our customers to make an informed decision when selecting their repair options. I am glad to hear that Sawyer could meet all of your expectations!

Sawyer Burke Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

The gentleman that worked on my door was efficient, courteous and extremely knowledgeable. Thank you for getting my door repaired. I most definitely will use your company again.
Broken Spring
A Response from: Woody

It is great to here that Sawyer was able to help get your door up and operational. Please feel free to recommend us to your family and friends.

Sawyer Burke Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

A year and a half ago Precision door had installed new spring, rollers, and cables, etc. for my garage door and gave me "lifetime warranty at no cost for labor or parts." However, when my garage door needed a minor repair last week the technician charged me $84.95 for the "service call." I wrote to the owner (Brian) that this is not right to call labor "service charge" and not honor the warranty, but he did not reply. I dislike giving poor reviews but I have no choice here since in my view Precision Door did not honor its terms of warranty. A company should not tarnish its reputation like this.
Mehran
Service Provided:
Garage Door Repair
Review:

My top choice was Precision Garage Door.
George Howes
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Sawyer was an polite and professional. Did not get the name of his assistant but was the same. They arrived on time and finished in a timely manner. They replaced the cables and brackets that attach to the cables that had rusted out. Learned that Sawyer grew up in Nebraska and is still a Husker Fan, as we are. Cannot go wrong with a Born and raised Husker. GO BIG RED!! Thanks again for the great service.
Marty & Patti Edwards
Sawyer Burke Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

The service was completed quickly, they were polite and thorough in explanation of the new parts. I would gladly give a recommendation to use them for garage door needs.
Aaron Scully
A Response from: Woody

Aaron glad we could provide you great service, with a quality recommendation. Please recommend us to your family and friends

Sawyer Burke Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

These guys are the best. If you need garage door service do not go anywhere else. These guys are fantastic. Service after the sale is over the top. I wouldn't call anyone else.
Chris Waller
Sawyer Burke Service Provided:
Garage Door Opener Repair
Technician:
Review:

I called Precision because I had used them in the past and really liked their service. I called Wednesday night and got an appointment for Thursday morning. The technician arrived within the time frame given, completed the work in a timely manner and let me know the price before he even started. The technician (Tanner) was very courteous, patient and done a fantastic job of getting the job done in a timely manner.
Tina Butler
Service Provided:
Broken Garage Door Spring Repair
Review:

Door Tech was very professional, took care of the issue..
Michael Lancaster
A Response from: Woody

Dan is one of the best and always tries to provide a great customer service experience. Thanks for using Precision Door

Service Provided:
Garage Door Repair
Review:

The guys came over and looked at my situation. Saw I needed a whole new door. They suggested some alternatives to save me money, but I decided to just replace it. They were very upfront and honest about the price and process. I will be using Precision for all my garage door needs and I highly recommend them.
Vincent Gonzalez
A Response from: Woody

Thanks Vincent. Our honest, upfront pricing is a mainstay at Precision Door. I am glad that Sawyer met your needs. Thanks for the positive feedback

Sawyer Burke Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Love these guys. Show up on time and everyone is easy to work with. Highly recommend.
Cheryl Jones
A Response from: Woody

Thanks Cheryl. I appreciate your feedback, we strive to provide excellent customer service.

Sawyer Burke Service Provided:
Garage Door Opener Repair
Technician:
Review:

Got the job done fast with no high pressure sales pitch. Gave me a recommendation on what needed to be fixed.
Adam Young
Sawyer Burke Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I would definitely recommend them, fast service and very friendly and explained all options
James Miles
Sawyer Burke Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Be aware they charge an environmental fee even on a service charge. Which doesn't make any sense to me.
Margie Rex
Service Provided:
Garage Door Repair
Review:

Great technicians. Sawyer and Charlie did a thorough job explaining my options to repair/replace my garage door operator. They finished the job quickly and efficiently. I will recommend your company to family and friends.
Gina Stutzman
Sawyer Burke Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I had used your company on 10/7/2013 and had a very good experience. The techs name was Adam Dressler. So when my door started making noises like it was in a bind I looked for your web site. An offer on your site stated "no trip charge if parts were purchased." I was charged $69.95. There was a tech, a supervisor and I assume a trainee who showed up which I thought was a little strange but the tech and Mr Steele proceeded to tell me all that was wrong with my door. I asked how much the repair would be and Mr. Steele got out his cell phone and added up $885.00. I thought that sounded fair and told him to fix it. When they were finished the total came to$1177.95. My wife is not well and doesn't handle controversy so I paid and thought I could get this fixed later, so I called Mr Steele the next day and all I got out of him is that more parts had to be replaced than he thought and he didn't tell me. This guy is the supervisor? He did tell me he moved here from Dallas " so he could make more commission." When I got and email from you the first time an returned it telling you that I wasn't happy I heard nothing. Hope to hear from you this time!
Roy Kline
Service Provided:
Garage Door Repair
Review:

I would still like to have my garage door fixed properly. It does not shut not lock properly If someone just comes and moved it to the side it will open. Plus the upper corner does not close all the way.
Uraina Mcnally
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Great and fast service. Guys that did the work, gave me information on all my options and respected my decision. i like how the springs are rated from good to best. Great, Honest and fair company
Henry Lawton
A Response from: J

Glad we could help

Woody Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Manager:
Review:

Parents saw your website.
Kim Liesmann
A Response from: Woody

Glad your parents could assist you in finding us. Sawyer is a great Service Technician; I'm glad he could assist you and make the process enjoyable.

Sawyer Burke Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Tanner quickly discovered my garage door issues were not the remote battery going low, but the framing was loosening causing it to 'confuse' the sensors (along with the sunlight through the windows of the door). True, the battery was getting a little low (expected after 15 years). Did get a couple new, reliable openers; the frame was tightened; the sensors reset; new openers programmed for the door. Very pleasant young man; quick worker, very willing to explain what was happening and correct the issues with the door. Personally would not have picked having windows in the garage door, but they do keep it from being completely dark when going into it during the day, early morning or evening.
Carol N
A Response from: Woody

Carol, Thanks again for choosing Precision door. Tanner always strives to give the best customer service possible. I am so glad that he was able to make your garage door repair a pleasant experience. Please feel free to recommend us to your neighbors, family and friends.

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Tanner showed up early, checked both garage doors and recommended the needed fix and fully explained why the fix was the best solution for my door. Once authorized the work was done with quality in 30 minutes. Great service and technicians.
Mike Mcroberts
A Response from: Woody

Tanner leads our team in quality service and reviews. I am glad he made your experience a good one.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Tanner showed up early, checked both garage doors and recommended the needed fix and fully explained why the fix was the best solution for my door. Once authorized the work was done with quality in 30 minutes. Great service and technicians.
Mike Mcroberts
A Response from: Woody

Tanner is a great technician and strives to provide a "service first" experience. Thanks for the feedback, please feel free to recommend us to your family and friends

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great job - came extremely quickly and worked fast and efficient. Explained all costs, everything they would do before they did it - and then did exactly what they said. Also have a 10 year warranty on their work. I couldn't even get my original garage door company to call me back on the phone - but I got right through to these guys and they were there within a couple of hours - definitely would recommend them!
Brian McMurray
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Matin and sawyer came to my house today and took thier time explaining everything about my garage doors and did a magnificent job and gave me a great price for the service. Thanks precision doors for sending out these 2 great techs to service my doors, I will recommend you to my friends and family
Candie Barkley
Service Provided:
Garage Door Repair
Product:
Springs
Review:

For the most part I was satisfied but I had a couple of issues. I was told by the girl in your office that the fee would be $200.00. Then when it was time to pay the bill Dan hit me up with a $15.00 environmental fee that I was not told about. Then he tried to sell me a couple of items that I neither wanted or needed. After he left I found that the controller was mounted on the wall crooked and the door bell type switch near the garage door did not work. Dan came back this morning and remounted the controller. He told me that the switch would not work with the new opener. Turned out that Dan was right as I called Sears and was told that all I had to do was push enter on the key pad and the door would come down. Every thing now works fine and I am a happy camper. James Hinds
James Hinds
Service Provided:
Garage Door Opener Install
Review:

Good price. Quick and professional installation. Door was in place two days after I called. Easy. Also, the installer showed me, and explained the safety cables that he installed beside the regular cables. I've never had those before and am really glad I have them now.
Janie Mc
A Response from: Woody

Tom is the Best. He is one of the best door installers at any Precision Door in the Nation. Thanks for the positive feedback

Tom O'Dell Service Provided:
Install Garage Doors
Garage Door Installer:
Review:

Dan and Charles replaced our garbage door opener and did an excellent job. They are very professional, honest, and friendly. I highly recommend them. 5 stars!
Becky Kelling
A Response from: Woody

Great to here that Dan and Charles were able to get you a great new garage door opener. Thank You for the positive feedback, please recommend us to your friends and neighbors>

Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Review:

Three hours after I called for an appointment my garage door opener was replaced and working. I am very pleased it was this easy. I was told how I could save money because some parts were in new and good condition. Not often do you get a chance to save money with repairs. Thank you to Dan.
Chris
A Response from: Woody

Glad we could be of service. Dan is a great technician and always puts his customers first. Recommend us to your family and friends.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

5 stars! They were prompt, efficient and professional. Would use them again.
Darrell Honn
A Response from: Woody

Thanks fro the Great Review. This is why Matin is our Senior Technician. He loves to work closely with his customers to meet their expectations and needs.

Service Provided:
Garage Door Repair
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