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Read what people are saying
about Precision Garage Door

Precision Garage Door of Kansas City
has received 347 reviews, averaging 4.88 Stars:
Review:

Great job - came extremely quickly and worked fast and efficient. Explained all costs, everything they would do before they did it - and then did exactly what they said. Also have a 10 year warranty on their work. I couldn't even get my original garage door company to call me back on the phone - but I got right through to these guys and they were there within a couple of hours - definitely would recommend them!
Brian Mcmurray
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Matin and sawyer came to my house today and took thier time explaining everything about my garage doors and did a magnificent job and gave me a great price for the service. Thanks precision doors for sending out these 2 great techs to service my doors, I will recommend you to my friends and family
Candie Barkley
Service Provided:
Garage Door Repair
Product:
Springs
Review:

For the most part I was satisfied but I had a couple of issues. I was told by the girl in your office that the fee would be $200.00. Then when it was time to pay the bill Dan hit me up with a $15.00 environmental fee that I was not told about. Then he tried to sell me a couple of items that I neither wanted or needed. After he left I found that the controller was mounted on the wall crooked and the door bell type switch near the garage door did not work. Dan came back this morning and remounted the controller. He told me that the switch would not work with the new opener. Turned out that Dan was right as I called Sears and was told that all I had to do was push enter on the key pad and the door would come down. Every thing now works fine and I am a happy camper. James Hinds
James Hinds
Service Provided:
Garage Door Opener Install
Review:

Good price. Quick and professional installation. Door was in place two days after I called. Easy. Also, the installer showed me, and explained the safety cables that he installed beside the regular cables. I've never had those before and am really glad I have them now.
Janie Mc
A Response from: Woody

Tom is the Best. He is one of the best door installers at any Precision Door in the Nation. Thanks for the positive feedback

Tom O'Dell Service Provided:
Install Garage Doors
Garage Door Installer:
Review:

Dan and Charles replaced our garbage door opener and did an excellent job. They are very professional, honest, and friendly. I highly recommend them. 5 stars!
Becky Kelling
A Response from: Woody

Great to here that Dan and Charles were able to get you a great new garage door opener. Thank You for the positive feedback, please recommend us to your friends and neighbors>

Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Review:

Three hours after I called for an appointment my garage door opener was replaced and working. I am very pleased it was this easy. I was told how I could save money because some parts were in new and good condition. Not often do you get a chance to save money with repairs. Thank you to Dan.
Chris
A Response from: Woody

Glad we could be of service. Dan is a great technician and always puts his customers first. Recommend us to your family and friends.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

5 stars! They were prompt, efficient and professional. Would use them again.
Darrell Honn
A Response from: Woody

Thanks fro the Great Review. This is why Matin is our Senior Technician. He loves to work closely with his customers to meet their expectations and needs.

Service Provided:
Garage Door Repair
Review:

Dan did an excellent job. He was very clear in advising what needed to be done and why. He was pretty quick and efficient. I was disappointed that he was reluctant about repainting the garage door. All kidding aside, I would definitely recommend Precision to my friends and co-workers.
Ray Martinez
A Response from: Woody

Dan really enjoys his job here at Precision. He strives to provide the best customer service possible

Service Provided:
Broken Garage Door Spring Repair
Review:

Precision was prompt and professional. They were thorough on examining the problem and done with in an hour. Best of all the parts replaced and the work they had done was guaranteed.Very respectful young men.
Dianne Wolf
A Response from: Woody

Great to hear. Tanner always provides exceptional customer service.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

Dan Kemmerer came out and did an excellent job replacing our torsion springs on our garage. He was extremely thorough and took the time to do the job right. We appreciate the attention to detail and the dedication he displayed when making the repairs. He did a great job and would highly recommend him and Precision to anyone who needs garage door repair.
Cameron St. amand
A Response from: Woody

So Glad that Dan could help you, he is one of our best Technicians and makes customer service his top priority. Please recommend us to your family and friends.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

I called at 11 am and the technicians were there in one hour. Very nice and neat. A job well done
Mary lynn Tolle
A Response from: Woody

Thanks for the positive feedback. We strive to be timely and assist our customers in all of their garage door needs

Service Provided:
Broken Garage Door Spring Repair
Review:

We appreciate the quick and efficient service from Mr. Matin Steele and the gentleman with him. We are glad to get an estimate for planning purposes as we consider replacement garage doors.
Bill Simpson
A Response from: Woody

It's great to hear our Senior Tech was of great assistance to you. Feel free to call anytime with questions.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Tanner was very professional and his customer service was second to none.
Derrick Robinson
A Response from: Brian

I am so glad that Tanner was able to meet your expectations....we strive to be professional in all of our interactions

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Tanner, and his partner did a nice job of installing new springs, rollers, drums, torsion cables, and bearings. He explained the process as he went along with the repair, and gave some good tips to watch for in the future. I found both Tanner and his partner both to be very personable and friendly. I did notice one thing that was not offered me on your web site. You offer a senior citizen discount. I was not offered that. I did mention my age to Tanner during our conversation, as he had mentioned his age to me. At any rate, they finished the job in about an hour, and to my satisfaction. I do like the lifetime warranty on parts and labor too! This is the second time I have used Precision to perform repairs on my garage door, and both time satisfied. Thank you, Walter "Rod" Stearns
Walter & marylynn Stearns
A Response from: Brian

Mr and Mrs Stearns, I'm glad Tanner and Charles were able to assist you. So sorry about the Senior Discount, I will have our gracious office manager Jade rech out to you and see what we can do. Thanks again for the great review

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Tanner, Woody, and Sawyer came to my home to investigate and repair an issue with my garage door opener. Tanner was the lead technician responding to the call and is very knowledgeable about every aspect of garage door openers. He explained what happened to cause my opener to no longer function and prepared three different courses of action to repair the problem for me to choose from. He didnt have all the parts in his truck to complete the repair but he made the door operable again and will return at the day/time I requested to finish. Don't let his youthful appearance fool you, Tanner is quite impressive with his knowledge, skill, and speed!
Rochelle A.
A Response from: Woody

Rochelle, I am so glad Tanner was able to assist you. We strive to give the best customer service in the industry. You are right he may be young, but he is one of our most knowledgeable and efficient technicians. Recommend us to your family, friends and neighbors

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Time frame was quoted between noon and 2 and when they realized they were going to be a bit late they called me immediately. Tanner and the two guys with him were very friendly made their best recommendations for replacing springs and a few other recommendations. They were timely with the labor, and the garage door works great now. Gave me a 5 year warranty on my springs which I hear is one of the most common things to go out on a 2 door garage door. Very competitive with the other bids I got. I would highly recommend
Michael Jennings
A Response from: Woody

Mr. Jennings...I am pleased that Tanner provided you with great service. We work hard everyday to do whats best for our customers. Please refer us to your family, friends and neighbors.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Broken Sproket on 15 year old Liftmaster. Tanner provided next day service and installed new system in less than 2 hours. Friendly kid and explained everything. Works great!
Chris Morgan
A Response from: Woody

So glad we could meet your expectations. Tanner is a great technicians and always does whats best for his customers. Thanks for the great review

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Tanner called me about 20 minutes before he arrived. His arrival was inside the first hour of the two hour window. He immediately determined what needed to be done and let me know what the cost would be. He then said the work would take about 30 minutes. He completed the work without any surprises. Tanner is and excellent representative for Precision Overhead Door Service. Give him 5 of 5 stars!
Larry Redden
A Response from: Woody

Tanner is one of our best Technicians. I am pleased to hear he provided fast, friendly service. Please refer us to your family and frieands

Service Provided:
Garage Door Repair
Product:
Cables
Review:

Very pleased with your service. Terry did an excellent job of explaining the minimum repair needed to get the door back in operation, as well as what else could be done to ensure trouble free operation in the future. I have used you before, but hopefully will not need to again after the great job done today.
Loren Semrau
A Response from: Woody

So Glad that Terry was able to provide a great experience for you. Please contact us anytime if we can assist you further

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The job was done fast and satisfactory.
Sam Qudsi
A Response from: Woody

I am so glad that we could meet your expectations. Refer us to your friends and family.

Service Provided:
Garage Door Repair
Review:

Terry was on time and one of the nicest and most knowledgeable servicemen I have ever met. He performed the work in an unbelievable time and explained everything that he had done afterwards. He gave us options on what we could do and prices for each option. We ended up with a total rebuild of our system and are glad we did it !
Rob Stottlemyre
A Response from: Woody

Mr. Stottlemyre thanks for the great review. Terry is one of our most Senior Techs and always gives his customers options. Glad you are happy with your re-build and the lifetime warranty that goes along with it

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Terry did an awesome job he was very professional on time and I'm very satisfied I would recommend you to anyone
Mike Shapiro
A Response from: Brian

Thanks for the great review Mike...we truly value your referrals and are glad Terry met all of your expectations

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Terry Wilson, your technician, was very helpful in correcting what amounted to a minor problem with the operation of our double car garage door. He was very courteous and was quite helpful in correcting our problem. He made several suggestions for us to deal with the maintenance of our doors. We will certainly call upon your company for our future garage door repair needs.
Donald Crane
Service Provided:
Garage Door Opener Repair
Review:

Terry was very professional, knowlegdeable and fast. I would recommend him to anyone.
Randy Krahenbuhl
Service Provided:
Broken Garage Door Spring Repair
Review:

The tech showed up the fix a broken spring & I ended up buying 2 new doors. After discussing my options with Terry on fixing my broken spring & I had planned on replacing my doors in the future. Well.... new doors being installed next week !!! Terry was very knowledgeable of the product & the process. Highly recommend Terry and Precision Garage Doors !!!
Jaison Rich
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Review:

Excellent service. The tech assigned was Terry. He called first and showed up promptly during the service window. He was able to immediately diagnose the issues, and explain my options. He detailed out pricing prior to beginning the work, and then quickly fixed the problems. This is exactly the type of service that creates loyal customers and referrals. Thank you for the help!
Brian Ruiz
A Response from: Brian

Thanks so much for the positive feedback. We are so glad Terry was able to meet all of your expectations. We look forward to those referrals...

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great company. Honest, up-front, and fair. Terry is excellent. I wouldn't call anyone else.
Jeremy Martin
A Response from: Woody

Terry is one of our best technicians. Thanks for the positive feedback.

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

I got a new garage door opener installed itt only took 1 1/2 hours and the installer provided great customer service.
Edgar Cooper
A Response from: Woody

I'm glad we were able to provide you great and timely service

Service Provided:
Garage Door Opener Install
Review:

We were unable to get out of our garage. We have always used Overhead Door and called them first thing...they said it would be a $300 service call and timeframe between 8-12, totally unbelievable. I called Precision and was quoted $69 for the service call and reduced to $49 if they had to do repair/replacement and could be there between 8 and 10 a.m. Devion called at 8 a.m. and said he was on his way! He kept me informed of what he was doing and the problem was, got us up and running and we couldn't have been happier~
Twyla Rist
A Response from: Woody

Twyla-Thanks for the input, Devion always does a great job. So Glad we could help

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I was very pleased with the service provided. Every aspect of your service was excellent. I am in the real estate business and work with many service oriented companies and Precision door provided me with great service.
Thomas Overcash
A Response from: Woody

I am glad we were able to help. As always, John and all of our Technicians provide great customer service. Thanks for the valuable feedback. We look forward to continuing to work with you.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
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