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Read what people are saying
about Precision Garage Door in:

Prairie Village, KS

Precision Garage Door of Kansas City
has received 22 reviews, averaging 4.86 Stars:
1 2 3 4 5
Review:

Our service tech, Alex, was extremely helpful in diagnosing our problem and offering us options as to how to remedy the situation. He was prompt, courteous, personable and knowledgeable in products available to us. We called and set our appointment for Saturday February 10th. Again, Alex called and arrived earlier than the appointed time. Work was completed in a timely manner with no interruptions. When finished, Alex took the time to walk me thru all the functions of our new opener, answered all my questions and helped me set up your phone app. We are extremely pleased with the work Alex performed and his professionalism. We wish him the best in his upcoming move.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

I got your name from a Value Pak coupon. I wanted to evaluate if your techs had experience, so I scheduled an estimate. Tyler impressed me, he evaluated then he explained simply and clearly what needed to be done. I hired him on the spot and cancelled the other estimate I had scheduled. I would recommend him to others.

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Service Provided:
Garage Door Repair

Review:

Pleased with the service! It was done quickly and professionally.

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Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

I’m very pleased. They reviewed all my options and explained their warranty. They were on time, polite, professional and treated the job as if it were their own personal garage door. No doubt I would call them again and strongly recommend them. They are solid.

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A Response from: Brian

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Alex, your service person, did a great job. It was a pleasure to have him work on my garage doors. He explained to me what needed to be done, answered all of my questions, was courteous and very professional. Also, before leaving he instructed me on how to best maintain the garage doors. I believe you have an excellent employee in your staff.

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Garrett was outstanding...a great technician, knowledgeable and great communicator.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Precision Door did a great job for us. Our repairman did a fantastic job of explaining the repair and making suggestions on how to keep our garage door in good condition.

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Service Provided:
Garage Door Repair

Review:

I used this company before for a repair and called them when the garage door opener quit working. The guys came to my house in less than three hours and had a new one installed very quickly. Instructions were provided. Both men were friendly and cleaned up afterwards.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Gabriel was wonderful. He was kind and very professional. Precision Door KC Company has our vote.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I am very happy with the service I received from Precision. The lady who took my call and scheduled the appointment was very nice and helpful. I received a confirmation email with the appointment and a picture of the technician who would be doing the service. Gabriel called before coming and was very efficient. He looked everything over and gave me options. The work (new spring) was completed in less than 30 minutes and he went over everything he did. Will use again.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Left my house with incomplete diagnosis. Suggested a complete door purchase and install when all I needed was a security sensor replaced, diagnosed and fixed by another company.

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Service Provided:
Garage Door Repair

Review:

My garage door had an issue this morning that needed immediate attention so it would close and I could get to work. I was in a bind and called Precision. Mike was at my house within an hour to fix the issue. I really appreciate the speed of being able to have a technician at my house, and the quality of work provided. Since this was an unexpected expense, Mike worked with me to create a solution that I could afford, while also letting me know other fixes I may need down the road and can budget for. Mike was very personable, educated me on my door, and I felt very comfortable with the work he performed.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Review:

I had asked aloud in the waiting area while my car was being serviced yesterday if anyone knew a good garage door repair company. Mike Medina said that your company had done work at his home and he had been quite satisfied. I phoned this morning (12/1/15) and was surprised that you could have someone come this afternoon. The appointment was set for between 2-4:00 p.m. The technician (Joshua Beck) arrived at 2:00 on the button and went to work immediately to find the problem. As my door operator is old, he had to make a special trip to procure a part. He returned and completed the job to my complete satisfaction. He replaced the springs, and a belt for the motor. He thoroughly explained to me the problem, and the repairs needed. He also oiled the other garage door, which had been squealing loudly, taking care of that issue. Based on my experience, I would definitely recommend your firm.

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A Response from: Dave P

Linda, Thank you for your kind words, we appreciate you taking the time to share your Precision Door experience :) Kind regards,

Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

The techs that came Rick and Reggie were very polite and professional. Very impressed with the promptness of the call.

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A Response from: Brian

Rebecca, Thank you for the kind words and taking the time to review our service. We appreciate you for sharing your Precision Door experience :)

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

I just had an estimate done. Technician Rick was very professional and explained everything that they would be doing and gave me the cost of the services

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A Response from: Dave P

Richard, Thank you for taking the time to review our service, we appreciate your kind words...

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

The guys were great! Arrived promptly when I called after on spring broke and the door crashed. I could not lift the wooden door by myself, had to have the work done fast. They opened it and put new springs and cables on both sides, re-installed the runners, did an entire fix of everything but the door itself, for 10% of what I had been told years was the only solution to my problems: to replace the door ! One corner of the door had been bent in, and the door only manually operative, for 8 years!

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A Response from: Brian

Doug, Thank you for sharing your Precision experience, and letting us know that your happy. Terry and the rest of us love what we do and it's reviews like yours that let us know were doing it right :)

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Five Stars! From the receptionist to the salesman/ scheduler to the serviceman, very pleasant people! Prompt service at a reasonable price! I will be a return customer!

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A Response from: Brian

Curt, We appreciate your kind words from the Call Center, to Terry, your tech. Thank you for taking the time to review our service. We look forward to being your go to garage door company.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

5 stars...Terry came during the scheduled time and performed every task beyond the quality I was hoping for!

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Tobin was a very personable and knowledgable technician. Explained everything well (much better than the customer service rep who set up the appointment) Performed the work in a timely and professional manner. The website could use a little work by explaining the available discounts, coupons, etc better.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Review REPLYREPLY ALLFORWARD Mark as read Ed Rea Wed 11/26/2014 7:46 PM To: Dave Green; Hello Dave, I just wanted to drop you a note regarding Precision Door's recent service and your help with the project. I have a rental property in Prairie Village, KS. Late afternoon on Saturday, November 15th, my tenant called with a stuck garage door. I called Precision Door, and much to my surprise, a technician was dispatched that evening. The tech, Aaron Rhodes, did an excellent job of diagnosing the issues and did a prompt, efficient repair of the door. I had one satisfied tenant! Thanks again for your help and Precision Door's professionalism. Ed Rea

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A Response from: David Green

Thanks for your comments Ed, we aim to please.

Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Review:

I highly recommend Precision based on today's experience. Tobin was amazing as he tried to repair instead of replace our unit. Figured out the wiring was the problem and remedied it for much less than the cost of a replacement. This company's name and number will be in my file for any future problems and I will share it with anyone who asks. Prompt, same day service, professional and reasonable. Thank you Precision.

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A Response from: Brian

Thank you or you so gracious review.

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

I want to commend David the Operations Manager of Precision Door. He made a follow up call to me because I was unhappy with my initial appointment results. He was genuinely concerned that I was not satisfied. He bent over backward to smooth things out with me, complete my job and warranty it for 5 years. He's a first rate manager that wants to do the right thing and cares about his customers. Precision Door cares and wants their customers happy. This is a rare quality in today's world. I would highly recommend Precision Door.

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A Response from: Brian

Thank you so much for your patronage. We really appreciate having people like you as our customer.

Service Provided:
Broken Garage Door Spring Repair

Kansas City, MO Area

(816) 379-3838

(816) 379-3838
Kansas City, KS Area

(913) 850-6226

(913) 850-6226
Overland Park Area

(913) 871-9297

(913) 871-9297
Olathe Area

(913) 871-9162

(913) 871-9162
Independence Area

(816) 479-5440

(816) 479-5440
Lee's Summit Area

(816) 799-0016

(816) 799-0016
Cass County

(816) 866-2022

(816) 866-2022
Gladstone/Liberty Area

(816) 872-3016

(816) 872-3016
Platte City Area

(816) 379-3880

(816) 379-3880
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