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Read what people are saying
about Precision Garage Door

Precision Garage Door of Kansas City
has received 347 reviews, averaging 5.00 Stars:
Review:

These guys are the best. If you need garage door service do not go anywhere else. These guys are fantastic. Service after the sale is over the top. I wouldn't call anyone else.
Chris Waller
Service Provided:
Garage Door Opener Repair
Review:

I called Precision because I had used them in the past and really liked their service. I called Wednesday night and got an appointment for Thursday morning. The technician arrived within the time frame given, completed the work in a timely manner and let me know the price before he even started. The technician (Tanner) was very courteous, patient and done a fantastic job of getting the job done in a timely manner.
Tina Butler
Service Provided:
Broken Garage Door Spring Repair
Review:

Door Tech was very professional, took care of the issue..
Michael Lancaster
A Response from: Woody

Dan is one of the best and always tries to provide a great customer service experience. Thanks for using Precision Door

Service Provided:
Garage Door Repair
Review:

The guys came over and looked at my situation. Saw I needed a whole new door. They suggested some alternatives to save me money, but I decided to just replace it. They were very upfront and honest about the price and process. I will be using Precision for all my garage door needs and I highly recommend them.
Vincent Gonzalez
A Response from: Woody

Thanks Vincent. Our honest, upfront pricing is a mainstay at Precision Door. I am glad that Sawyer met your needs. Thanks for the positive feedback

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Love these guys. Show up on time and everyone is easy to work with. Highly recommend.
Cheryl Jones
A Response from: Woody

Thanks Cheryl. I appreciate your feedback, we strive to provide excellent customer service.

Service Provided:
Garage Door Opener Repair
Review:

Got the job done fast with no high pressure sales pitch. Gave me a recommendation on what needed to be fixed.
Adam Young
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I would definitely recommend them, fast service and very friendly and explained all options
James Miles
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great technicians. Sawyer and Charlie did a thorough job explaining my options to repair/replace my garage door operator. They finished the job quickly and efficiently. I will recommend your company to family and friends.
Gina Stutzman
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I had used your company on 10/7/2013 and had a very good experience. The techs name was Adam Dressler. So when my door started making noises like it was in a bind I looked for your web site. An offer on your site stated "no trip charge if parts were purchased." I was charged $69.95. There was a tech, a supervisor and I assume a trainee who showed up which I thought was a little strange but the tech and Mr Steele proceeded to tell me all that was wrong with my door. I asked how much the repair would be and Mr. Steele got out his cell phone and added up $885.00. I thought that sounded fair and told him to fix it. When they were finished the total came to$1177.95. My wife is not well and doesn't handle controversy so I paid and thought I could get this fixed later, so I called Mr Steele the next day and all I got out of him is that more parts had to be replaced than he thought and he didn't tell me. This guy is the supervisor? He did tell me he moved here from Dallas " so he could make more commission." When I got and email from you the first time an returned it telling you that I wasn't happy I heard nothing. Hope to hear from you this time!
Roy Kline
Service Provided:
Garage Door Repair
Review:

Great and fast service. Guys that did the work, gave me information on all my options and respected my decision. i like how the springs are rated from good to best. Great, Honest and fair company
Henry Lawton
A Response from: J

Glad we could help

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Parents saw your website.
Kim Liesmann
A Response from: Woody

Glad your parents could assist you in finding us. Sawyer is a great Service Technician; I'm glad he could assist you and make the process enjoyable.

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Tanner quickly discovered my garage door issues were not the remote battery going low, but the framing was loosening causing it to 'confuse' the sensors (along with the sunlight through the windows of the door). True, the battery was getting a little low (expected after 15 years). Did get a couple new, reliable openers; the frame was tightened; the sensors reset; new openers programmed for the door. Very pleasant young man; quick worker, very willing to explain what was happening and correct the issues with the door. Personally would not have picked having windows in the garage door, but they do keep it from being completely dark when going into it during the day, early morning or evening.
Carol N
A Response from: Woody

Carol, Thanks again for choosing Precision door. Tanner always strives to give the best customer service possible. I am so glad that he was able to make your garage door repair a pleasant experience. Please feel free to recommend us to your neighbors, family and friends.

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Tanner showed up early, checked both garage doors and recommended the needed fix and fully explained why the fix was the best solution for my door. Once authorized the work was done with quality in 30 minutes. Great service and technicians.
Mike Mcroberts
A Response from: Woody

Tanner leads our team in quality service and reviews. I am glad he made your experience a good one.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Tanner showed up early, checked both garage doors and recommended the needed fix and fully explained why the fix was the best solution for my door. Once authorized the work was done with quality in 30 minutes. Great service and technicians.
Mike Mcroberts
A Response from: Woody

Tanner is a great technician and strives to provide a "service first" experience. Thanks for the feedback, please feel free to recommend us to your family and friends

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great job - came extremely quickly and worked fast and efficient. Explained all costs, everything they would do before they did it - and then did exactly what they said. Also have a 10 year warranty on their work. I couldn't even get my original garage door company to call me back on the phone - but I got right through to these guys and they were there within a couple of hours - definitely would recommend them!
Brian Mcmurray
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Matin and sawyer came to my house today and took thier time explaining everything about my garage doors and did a magnificent job and gave me a great price for the service. Thanks precision doors for sending out these 2 great techs to service my doors, I will recommend you to my friends and family
Candie Barkley
Service Provided:
Garage Door Repair
Product:
Springs
Review:

For the most part I was satisfied but I had a couple of issues. I was told by the girl in your office that the fee would be $200.00. Then when it was time to pay the bill Dan hit me up with a $15.00 environmental fee that I was not told about. Then he tried to sell me a couple of items that I neither wanted or needed. After he left I found that the controller was mounted on the wall crooked and the door bell type switch near the garage door did not work. Dan came back this morning and remounted the controller. He told me that the switch would not work with the new opener. Turned out that Dan was right as I called Sears and was told that all I had to do was push enter on the key pad and the door would come down. Every thing now works fine and I am a happy camper. James Hinds
James Hinds
Service Provided:
Garage Door Opener Install
Review:

Good price. Quick and professional installation. Door was in place two days after I called. Easy. Also, the installer showed me, and explained the safety cables that he installed beside the regular cables. I've never had those before and am really glad I have them now.
Janie Mc
A Response from: Woody

Tom is the Best. He is one of the best door installers at any Precision Door in the Nation. Thanks for the positive feedback

Tom O'Dell Service Provided:
Install Garage Doors
Garage Door Installer:
Review:

Dan and Charles replaced our garbage door opener and did an excellent job. They are very professional, honest, and friendly. I highly recommend them. 5 stars!
Becky Kelling
A Response from: Woody

Great to here that Dan and Charles were able to get you a great new garage door opener. Thank You for the positive feedback, please recommend us to your friends and neighbors>

Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Review:

Three hours after I called for an appointment my garage door opener was replaced and working. I am very pleased it was this easy. I was told how I could save money because some parts were in new and good condition. Not often do you get a chance to save money with repairs. Thank you to Dan.
Chris
A Response from: Woody

Glad we could be of service. Dan is a great technician and always puts his customers first. Recommend us to your family and friends.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

5 stars! They were prompt, efficient and professional. Would use them again.
Darrell Honn
A Response from: Woody

Thanks fro the Great Review. This is why Matin is our Senior Technician. He loves to work closely with his customers to meet their expectations and needs.

Service Provided:
Garage Door Repair
Review:

Dan did an excellent job. He was very clear in advising what needed to be done and why. He was pretty quick and efficient. I was disappointed that he was reluctant about repainting the garage door. All kidding aside, I would definitely recommend Precision to my friends and co-workers.
Ray Martinez
A Response from: Woody

Dan really enjoys his job here at Precision. He strives to provide the best customer service possible

Service Provided:
Broken Garage Door Spring Repair
Review:

Precision was prompt and professional. They were thorough on examining the problem and done with in an hour. Best of all the parts replaced and the work they had done was guaranteed.Very respectful young men.
Dianne Wolf
A Response from: Woody

Great to hear. Tanner always provides exceptional customer service.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

Dan Kemmerer came out and did an excellent job replacing our torsion springs on our garage. He was extremely thorough and took the time to do the job right. We appreciate the attention to detail and the dedication he displayed when making the repairs. He did a great job and would highly recommend him and Precision to anyone who needs garage door repair.
Cameron St. amand
A Response from: Woody

So Glad that Dan could help you, he is one of our best Technicians and makes customer service his top priority. Please recommend us to your family and friends.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

I called at 11 am and the technicians were there in one hour. Very nice and neat. A job well done
Mary lynn Tolle
A Response from: Woody

Thanks for the positive feedback. We strive to be timely and assist our customers in all of their garage door needs

Service Provided:
Broken Garage Door Spring Repair
Review:

We appreciate the quick and efficient service from Mr. Matin Steele and the gentleman with him. We are glad to get an estimate for planning purposes as we consider replacement garage doors.
Bill Simpson
A Response from: Woody

It's great to hear our Senior Tech was of great assistance to you. Feel free to call anytime with questions.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Tanner was very professional and his customer service was second to none.
Derrick Robinson
A Response from: Brian

I am so glad that Tanner was able to meet your expectations....we strive to be professional in all of our interactions

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Tanner, and his partner did a nice job of installing new springs, rollers, drums, torsion cables, and bearings. He explained the process as he went along with the repair, and gave some good tips to watch for in the future. I found both Tanner and his partner both to be very personable and friendly. I did notice one thing that was not offered me on your web site. You offer a senior citizen discount. I was not offered that. I did mention my age to Tanner during our conversation, as he had mentioned his age to me. At any rate, they finished the job in about an hour, and to my satisfaction. I do like the lifetime warranty on parts and labor too! This is the second time I have used Precision to perform repairs on my garage door, and both time satisfied. Thank you, Walter "Rod" Stearns
Walter & marylynn Stearns
A Response from: Brian

Mr and Mrs Stearns, I'm glad Tanner and Charles were able to assist you. So sorry about the Senior Discount, I will have our gracious office manager Jade rech out to you and see what we can do. Thanks again for the great review

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Tanner, Woody, and Sawyer came to my home to investigate and repair an issue with my garage door opener. Tanner was the lead technician responding to the call and is very knowledgeable about every aspect of garage door openers. He explained what happened to cause my opener to no longer function and prepared three different courses of action to repair the problem for me to choose from. He didnt have all the parts in his truck to complete the repair but he made the door operable again and will return at the day/time I requested to finish. Don't let his youthful appearance fool you, Tanner is quite impressive with his knowledge, skill, and speed!
Rochelle A.
A Response from: Woody

Rochelle, I am so glad Tanner was able to assist you. We strive to give the best customer service in the industry. You are right he may be young, but he is one of our most knowledgeable and efficient technicians. Recommend us to your family, friends and neighbors

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Time frame was quoted between noon and 2 and when they realized they were going to be a bit late they called me immediately. Tanner and the two guys with him were very friendly made their best recommendations for replacing springs and a few other recommendations. They were timely with the labor, and the garage door works great now. Gave me a 5 year warranty on my springs which I hear is one of the most common things to go out on a 2 door garage door. Very competitive with the other bids I got. I would highly recommend
Michael Jennings
A Response from: Woody

Mr. Jennings...I am pleased that Tanner provided you with great service. We work hard everyday to do whats best for our customers. Please refer us to your family, friends and neighbors.

Service Provided:
Garage Door Repair
Product:
Springs
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