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Garage Door Repair Reviews in Overland Park Area, KS (Page 12)
Precision Garage Door of Kansas Cityhas received 423 reviews, averaging 4.82 Stars:
Overland Park, KS
Great to hear you had outstanding service. Our 25 point inspection is designed to allow our customers to make an informed decision when selecting their repair options. I am glad to hear that Sawyer could meet all of your expectations!
Product:
Shawnee, KS
A year and a half ago Precision door had installed new spring, rollers, and cables, etc. for my garage door and gave me "lifetime warranty at no cost for labor or parts." However, when my garage door needed a minor repair last week the technician charged me $84.95 for the "service call." I wrote to the owner (Brian) that this is not right to call labor "service charge" and not honor the warranty, but he did not reply. I dislike giving poor reviews but I have no choice here since in my view Precision Door did not honor its terms of warranty. A company should not tarnish its reputation like this.
- Ghasempour Mehran
Shawnee, KS
My top choice was Precision Garage Door.
- George Howes
Product:
Overland Park, KS
These guys are the best. If you need garage door service do not go anywhere else. These guys are fantastic. Service after the sale is over the top. I wouldn't call anyone else.
- Angie Irby
Shawnee, KS
I would definitely recommend them, fast service and very friendly and explained all options
- James Miles
Product:
Overland Park, KS
I had used your company on 10/7/2013 and had a very good experience. The techs name was Adam Dressler. So when my door started making noises like it was in a bind I looked for your web site. An offer on your site stated "no trip charge if parts were purchased." I was charged $69.95. There was a tech, a supervisor and I assume a trainee who showed up which I thought was a little strange but the tech and Mr Steele proceeded to tell me all that was wrong with my door. I asked how much the repair would be and Mr. Steele got out his cell phone and added up $885.00. I thought that sounded fair and told him to fix it. When they were finished the total came to$1177.95. My wife is not well and doesn't handle controversy so I paid and thought I could get this fixed later, so I called Mr Steele the next day and all I got out of him is that more parts had to be replaced than he thought and he didn't tell me. This guy is the supervisor? He did tell me he moved here from Dallas " so he could make more commission." When I got and email from you the first time an returned it telling you that I wasn't happy I heard nothing. Hope to hear from you this time!
- Roy Kline
Overland Park, KS
Tanner quickly discovered my garage door issues were not the remote battery going low, but the framing was loosening causing it to 'confuse' the sensors (along with the sunlight through the windows of the door). True, the battery was getting a little low (expected after 15 years). Did get a couple new, reliable openers; the frame was tightened; the sensors reset; new openers programmed for the door. Very pleasant young man; quick worker, very willing to explain what was happening and correct the issues with the door. Personally would not have picked having windows in the garage door, but they do keep it from being completely dark when going into it during the day, early morning or evening.
- Carol N
Carol, Thanks again for choosing Precision door. Tanner always strives to give the best customer service possible. I am so glad that he was able to make your garage door repair a pleasant experience. Please feel free to recommend us to your neighbors, family and friends.
Product:
Overland Park, KS
Tanner showed up early, checked both garage doors and recommended the needed fix and fully explained why the fix was the best solution for my door. Once authorized the work was done with quality in 30 minutes. Great service and technicians.
- Mike Mcroberts
Tanner leads our team in quality service and reviews. I am glad he made your experience a good one.
Product:
Overland Park, KS
Tanner showed up early, checked both garage doors and recommended the needed fix and fully explained why the fix was the best solution for my door. Once authorized the work was done with quality in 30 minutes. Great service and technicians.
- Mike Mcroberts
Tanner is a great technician and strives to provide a "service first" experience. Thanks for the feedback, please feel free to recommend us to your family and friends
Product:
Overland Park, KS
Terry did an awesome job he was very professional on time and I'm very satisfied I would recommend you to anyone
- Mike Shapiro
Thanks for the great review Mike...we truly value your referrals and are glad Terry met all of your expectations
Product:
Overland Park, KS
Terry Wilson, your technician, was very helpful in correcting what amounted to a minor problem with the operation of our double car garage door. He was very courteous and was quite helpful in correcting our problem. He made several suggestions for us to deal with the maintenance of our doors. We will certainly call upon your company for our future garage door repair needs.
- Donald Crane
Shawnee, KS
Great company. Honest, up-front, and fair. Terry is excellent. I wouldn't call anyone else.
- Jeremy Martin
Terry is one of our best technicians. Thanks for the positive feedback.
Product:
Overland Park, KS
I got a new garage door opener installed itt only took 1 1/2 hours and the installer provided great customer service.
- Edgar Cooper
I'm glad we were able to provide you great and timely service
Overland Park, KS
Company was great to work with. Understood my problem and worked with me to provide a solution I was happy with.
- Eric Baker
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Leawood, KS
Used your service before. Thank you again!
- Gary Green
We love repeat customers!!
Overland Park, KS
Mike and his internship met me at the time they said...on time...they tried to resolve the problem and did. But they did not have the logic board board and are looking for it because mine is old. I am expecting a phone call for tomorrow or Friday to get this resolved...Great people...thank you
- Betsy Dinneen
Product:
Leawood, KS
I have used Precision Door for the past several years and wouldn't use anyone else. They are honest in their assessment and will tell you when it is prudent to save money and when it is prudent to make a more significant repair. Their techs are knowledgeable and personable. You can use their service with confidence.
- Derrick Lynch
Lenexa, KS
Job well done. Make was timely, efficient, and professional.
- Terry Skyrmes
Product:
Overland Park, KS
Mike immediately found the problem and had it fixed in less than 5 minutes!
- Rene Poole
Lenexa, KS
Very fast, clean and job well done as told it would be.
- Brad Thompson
Lenexa, KS
Quick and efficient! Technician knew his stuff!! Will definitely keep in mind for next time!
- Bradley Mcleod
Prairie Village, KS
My garage door had an issue this morning that needed immediate attention so it would close and I could get to work. I was in a bind and called Precision. Mike was at my house within an hour to fix the issue. I really appreciate the speed of being able to have a technician at my house, and the quality of work provided. Since this was an unexpected expense, Mike worked with me to create a solution that I could afford, while also letting me know other fixes I may need down the road and can budget for. Mike was very personable, educated me on my door, and I felt very comfortable with the work he performed.
- Mary Melton
Product:
Overland Park, KS
Terry and Mike came out to provide an estimate for garage door replacement. They got right to business on measuring and providing me with information I need to make a final decision. Both were very courteous and comfortable to talk to.
- Melissa Paine
Overland Park, KS
We had two new doors and openers installed. From the very beginning, the service and professionalism were outstanding. I was most impressed with the install technician Terry. He worked for 12 hours straight (by himself) removing old doors and openers, installing new ones, setting everything up, cleaning and maintaining his work space as he went, and all the while putting up with numerous questions and interruptions from me. Terry was personable, professional, and clearly enjoys his work. I can't say enough about him. The doors look and operate great and the process was painless. Thanks!
- Brad Cusick
Shawnee, KS
Terry and his partner were great. Very professional service and they answered all my questions. I initially wanted a keypad installed. But after talking with Terry I decided to have an entire opener installed. Thinking they would have to reschedule, Terry said they had what they needed to do the job. Both Terry and his partner installing the new opener were very professional. They explained all my options in detail and answered my questions to my satisfaction. If I hadn't spent so much time talking to them they could have finished a lot faster. I am very pleased. Bobby McGoffin
- Bobby Mcgoffin
Product:
Lenexa, KS
Terry was very good in explaining and showing what needed to be done to ensure maximum performance, as well as ensuring safety relating to the operation of the garage door. Based upon his recommendations, additional work was approved based upon the presentation.
- Cleo Hansen
Cleo, Thank you for taking the time to review our service, we appreciate your kind words :)
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Prairie Village, KS
I had asked aloud in the waiting area while my car was being serviced yesterday if anyone knew a good garage door repair company. Mike Medina said that your company had done work at his home and he had been quite satisfied. I phoned this morning (12/1/15) and was surprised that you could have someone come this afternoon. The appointment was set for between 2-4:00 p.m. The technician (Joshua Beck) arrived at 2:00 on the button and went to work immediately to find the problem. As my door operator is old, he had to make a special trip to procure a part. He returned and completed the job to my complete satisfaction. He replaced the springs, and a belt for the motor. He thoroughly explained to me the problem, and the repairs needed. He also oiled the other garage door, which had been squealing loudly, taking care of that issue. Based on my experience, I would definitely recommend your firm.
- Linda Grace
Linda, Thank you for your kind words, we appreciate you taking the time to share your Precision Door experience :) Kind regards,
Product:
Overland Park, KS
This is the second time I have used Precision and have been very pleased with the service each time. They have been prompt, courteous, competent, and have never tried to sell me something I didn't need. That means a lot to me.
- Carol Doring
Carol, Thank you for the kind words, we appreciate you taking the time to share your Precision Door experience.
Overland Park, KS
Well done. Timely. Will use again.
- William Johnston
Mr.Johnson Thank you for the kind words, we appreciate you taking the time to review our service and sharing your Precision Door experience. :)
Overland Park, KS
Very fast! Garage door works better than anytime since we've owned the house.
- Don Baker
Don, Thank you for the kind words, we appreciate you taking the time to review our service and for sharing your Precision Door experience :)
Product:
Your technicians arrived on time and Sawyer immediately began a point-by-point inspection of the problem garage door. He found numerous worn bearings and attributed them as the basic cause of the broken spring. After reviewing various repair options, we agreed on a course of action and the job was completed in less than an hour. The problem door is now operating smoothly and more quietly than it has for quite a long time. I give your crew's service 5 stars!
- Bob Frantz