Garage Door Repair in Lee's Summit, MO - Page 9

ZacS

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Aaron came out on a Sunday and on Father's Day and did a great job advising me on what went wrong with my door and recommended maintenance and upkeep options. He was professional, courteous and fix our issue the same day it happened. Excellent work!

Michael Stiles

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technicians installed two garage door motors with keypads. They were very knowledgeable of the equipment and extremely helpful in answering any questions.

Dale Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very quick and reasonable. Called late afternoon on a Friday, they we 're right away. No more problems with our garage door! We will call Precision door when we repair!!! Thank yoi

Sherry Cramer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The guy that came out was very knowledgeable and personable, explained what was wrong and got the job done quickly. If there were a higher rating I would give it to him. Like a 10. So I have to go with the high rating of 5

Emily Nolte

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very knowledgeable about the system and products. Patient with answering my many questions! Explained services recommended. I chose the higher cycle garage door springs.

Jonelle Delacour

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our extra garage door would not fully open. We had had service done on our main garage door the previous year by Precision and we called them, again. Terry came and evaluated the situation. The workings were original to the house and so we decided to have them all replaced. When trying to open the door, Terry saw that gear shaft was stripped. Thus, this was replaced. Very pleased with the service and personnel.

Nick & Maria Danna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technicians did a great job and were friendly. Cost seems too high. $65 for a bracket? Will probably look around for a better price next time.

Brian Doerhoff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Terry, the technician was extremely professional and very helpful and friendly. He did a great job answering all of my questions and providing me with a detailed cost estimate. I look forward to doing business in the future and recommending precision door to other people.

Rodney a. & mary l. Orem

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fantastic service and great and knowledgable technician. Very professional. Worked hard to make it work for us!

Paul & Denise Bowers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Upon arrival, our service technician Aaron, listened well to our needs and informed of us of an appropriate solution. The price for the resolution was reasonable for our needs. Aaron performed his duties in a timely and professional manner. The garage door springs, 2 pulleys &both cables were replaced and function well. I recommend Aaron for recognition by your company. Aaron is a great example of the ideal employee your company needs to grow and expand your business. Thanks for the help. Sincerely, Paul & Denise Bowers.

Jamey Jeppson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, friendly and professional service. Thank you Eric!

Jessica Wink

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Terry was our service technician. He was very professional and thorough. I was very pleased with his work!

Ben Hicks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast and professional. Found problem quickly,had all parts needed, fixed quickly.

Jon Purcell, who owns the home where the work was done. Larry Purcell, the dad who called Precision Door Company

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

1.) I selected your company from a short list of companies that my grandson brought up on his hand held computer. I saw that it was listed in Lee's Summit where our son, Jon, lives. The garage door's opening/closing problem was the purpose of my contact to your company, and secondly, I liked the name of your company. 2.) Precision Door Company is 5 star company in my opinion. 3.) The service performed was the repair of the garage door opener with the installation of a new "drive gear assembly" (my nomenclature, hope it's close to its proper name), and the adjustment of the chain after the new drive assembly was installed. The young man who performed the repair and adjustment knew his "stuff" and did a very commendable job. In addition, he was very professional and was accommodating to" this old goat" (me.) He outlined the various ways this problem could be handled and allowed me to make the best choice in view of circumstances. The garage door and closer is actually in our son's (Jon's) home. We live in north central Iowa and was in Lee's Summit to visit our three sons and their families and for me to repair the garage door and my wife to attend a baby "shower." I was "rescued" by your company in that I had never fixed a garage door with that problem in my life but was able to see I was "in over my head" with this repair job. Thanks to your company and to the young man (who did the work) all turned out fine. Jon is very happy with the garage door operation.

Katherine Eberhard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 stars! I did like how your website was straightforward. I met today with Aaron Rhoades who was helpful in describing the several options that I have in replacing parts or replacing the whole door system. He was personable and clear in answering questions. I liked his explanation of the payment process which seemed fair and reasonable. I have ordered a new garage door system.

Bill Havens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very prompt service. Aaron was very professional and upfront communicating the repairs required and those suggested as preventative maintenance. He worked fast and cleaned up well after.

JAC KIRKPATRICK

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

All aspects of the job were handled with unusual professionalism and competence. Terry Wilson was our on-site person and went well beyond the call-of-duty to make sure that our entire system worked well, even though it may not have been his responsibility. Great job from start to finish!

Mark Rast

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Couldn't have a better guy representing the company, Terry's on top of it. Glad I asked for him again.

Dan Cook

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

What can I say. Terry Wilson and Eric Spikes did an Awesome Job!!! My garage door was in need of quite a bit of repair (springs, cables, drums, rollers, brackets...). They assessed the situation, weighted the door and then gave me their professional input and the rest is history. My garage door has NEVER worked this good. I was so impressed with their attitudes. Whatever management is doing, keep it up. I've never seen such happy employees. Great reflection of the company, their joy with the company and it is all reflected in their interface with the customer, which makes it great for us. Keep up the great work gents. Precision is my go to on garage door work for now on.

Dave Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

REPLACED ALL SPRINGS AND ROLLERS AARON WAS VERY PROFESSIONAL AND DID A GREAT JOB

Lee Ergovich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

dear sir I normally don't fill out the questionnaires but the service that I received from your technician goes far beyond outstanding the young technician Terry who replaced the springs on my garage door was courteous informative and also went the extra mile by lubricating my other garage door and adjusting the track so the door fit tighter yes I would definitely choose you again.

Sophia Somi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This was the first time I used precision and service technician Terry was awesome! Very knowledgable, took the time to explain to my level what the problem was and quickly fixed it, went above and beyond , he helped me reset our pins, found out even our batteries for the outside openers were long dead- he replaced them! and shared maintenance tips for us to implement every 6 months. Thank you Terry for excellent service , I highly recommend precision for garage door issues . I give them a 5 star rating.

Alice Owen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The lead guy was rude. Gets there at 4:30 and says - do you have coffee? My husband made a pot and then he asked for cream and sugar. Really? He couldn't have stopped at QT? He got snippy when the email receipt didn't come they the first time he tried it and he had to retype everything. The guy with him was very polite.

Jim G.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I appreciated being able to call on Sunday to schedule a Monday appointment. The technician was friendly, professional, explained the repairs, and completed them promptly.

Kim Renetzky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Terry, our service technician, was prompt, friendly, and informative. Our garage door spring was broken and it was repaired the same day. Thanks!

Megan Gentile

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I love how friendly the staff was when I called with a million questions. I really love how I was put on the schedule really quickly and the tech called me with a specific time frame of when he was coming out. I also like how quickly he worked and all the options I was given.

Brian Erickson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dave, Thank you so much for your help today and for taking the time to set me in the right direction. In my haste (& panic) to solve the problem with my door opener, I failed to stop and remember that it was 16 years old, and that the gears had already been replaced at least once before. Instead I just picked up the phone and called Precision Door Company. I really appreciate your concern for my situation, and for providing the best recommendation for me, not the one that would cost me the most money. You not only saved me from wasting your time, but you saved me from paying a $85 service call fee, just to have you tell me my opener was trashed and should really be replaced. You also gave me some great recommendations on the new openers that you sell, and warned me to stay away from the lower quality openers on the market. I appreciated all of your recommendations, and your honesty in your approach. I have purchased and installed several openers over the years, and so I am choosing to do some research and then purchase and install a replacement. If I find that I cannot do this on my own, you will be the first person & company I call. Thank you again for your honesty, and for doing business “the old fashioned way”, where the customer needs come first, not the products you need to sell. I will continue to call on Precision Door for any future service needs that I have. Best regards, Brian Ericksen

Charles Russell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I set up an appointment for a repair. The crew arrived on schedule and after we talked over what my old door needed, I decided to order a new one. The crew was very professional and secured my old door so that it would be safe until the new door could be ordered and installed. The price of the new door was very reasonable.

Hank Parys

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David, My wife and I were very pleased with the repair work done on our garage door. Both techs, David and Michael were courteous and very professional. Did a great job taking care of our door problem. Got right to work after they arrived and fixed everything pretty quickly. I asked David if he was the jiffy lube guy of garage door repair. Thanks for the prompt service. Will certainly keep you folks in mind for referrals. Hank Parys

Russ CHILDRESS

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My first experience with Precision was very good. Tobin is a fine young man who went out of his way to make sure I understood what he was doing and why. I do like it that you put out a Bio on your service people. It is nice to know a little about who is doing work for you. Very pleased and will definitely refer your name to others.