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about Precision Garage Door in:
Olathe, KS
Precision Garage Door of Kansas Cityhas received 113 reviews, averaging 4.89 Stars:
Olathe, KS
We are always willing and ready to come to the rescue! Thank you, James!
Product:
Olathe, KS
Our 14 year old garage door spring failed during the holidays. I was shocked to speak to an actual person when I called Precision Door at around 8:30 on a Sunday! They had their technician Daray come out on a Sunday (the same day I called) late in the day! He did a tremendous job replacing springs, rollers, bearings, and installing a new key pad. This business exemplifies customer service! Daray is a hard and knowledgeable worker with an amazing attitude. I was very impressed with their availability, friendly phone staff, and professional work! I will highly recommend Daray and Precision Door to anyone who needs garage door service!!!
- Jeff Cram
Thank you for the kind words, Jeff! It is our pleasure.
Product:
Olathe, KS
Tyler was professional and fast, great guy!
- Jim Laskares
Thank you, Jim!
Product:
Olathe, KS
Mark Dickenson did a great job in installing my new garage door opener. He explained what the problem was with old opener and recommended what options there were. He was very courteous and professional. Because of how he represented Precision Door Services, I will recommend Precision to anyone needing such services. Thank you.
- Gary Holstin
Thank you for the recommendation, Gary!
Product:
Olathe, KS
Fir in unfortunate incident, I truly thank you for the prompt available service performed today. The technician was pleasant, courteous and informative.
- Vicynthia Rice
We are always happy to help! Thank you!
Olathe, KS
Not only were the workers courteous but they took the time to explain our situation and give us options as to repairs.
- Bob Snow
Just doing our job! Thank you, Bob!
Product:
Olathe, KS
We have used Precision ever since we moved into this new house 4.5 years ago. They have been out before, to replace a motor after an electrical storm burned it out. Daray Ferguson came out this time to fix broken springs in the main garage door. It was a Renner 300lb double door and was never balanced appropriately when installed. The springs weren't turned the way they were supposed to be when we moved in, so in less then 5 years (the warranty on the springs), they snapped. Daray was very honest and great at explaining the issues we had. More importantly, he replaced the springs, balanced the door, and lubricated everything that needed it, to ensure the longevity of the units. We will be contacting Renner for reimbursement on a new set of springs due to the warranty on those springs. Very satisfied with Precision!
- Kevin Pearson
That can be a scary situation. We are so happy we could help. Thank you, Kevin!
Product:
Olathe, KS
My Technician Tyler was great, absolutely zero complaints, I'd recommend him to anyone. I would rate him 5 Star.
- Thomas (tom) Cleveland
Product:
Olathe, KS
Great and timely service!
- David Kurolapnik
Product:
Olathe, KS
I chose this company because the fee for the trip charged was lower than some companies, but then I noticed the great comments, so I decided to give it a try. I was very impressed with tech Duray. he knew what my problems were as soon as I pressed the button to open the door, my problems was fixed almost immediately, he even explained what problems I may start having and what too look out for and what I don't need to worry about working on for now. I was really pleased. Thank Duray for your honesty.
- Deborah Reece
Olathe, KS
Your serviceman Duray was outstanding. He quickly identified the problem and made the repairs. He was personable and highly efficient. Positive experience.
- Donna l & david j Spittal
Product:
Olathe, KS
Thank you Gareth. Service exceeded our expectations! Gareth called to let us know he was running ahead of schedule. He was professional and extremely knowledgeable for only being in the industry for a little over a year, which gave us the impression of a company with excellent training. He worked hard to find the solution to our unusual issue, including speaking with other team members. He explained the various options and worked in a timely manner to fix them. I would highly recommend Gareth and your Company to all my friends and neighbors! Very satisfied customers.
- Dawn Stutzman
Product:
Olathe, KS
I had a great experience. A couple of options were presented to choose from. The technician was very polite and informative and completed the job in approximately one hour.
- Virgil Hughes
Product:
Olathe, KS
My car accidentally bumped my garage door and it jammed it halfway open so that I could neither close the door nor open it. I was totally freaking out so I looked for a garage door repair facility in the Olathe area. I called Precision because they were veteran owned and had good reviews. I was panic stricken but they were able to fit me in that afternoon. Eric called before arriving to let me know he was on the way. He was extremely knowledgeable and capable. One side of the garage door had jumped the track but he was able to get it back where it belonged and push the door back into alignment. He was very courteous and very quick and totally fixed my problem within a very short time frame. I was absolutely thrilled and I’m so glad that I called them. I highly recommend them and will definitely call them again if I ever have another boo-boo or other issue with my garage!
- Myke Chovanec
Olathe, KS
They showed up on time were polite did a great job cleaned up aftet they finished explained everything did a great job
- Arthur Pine
Product:
Olathe, KS
I requested an appointment and your tech came out to give me a quote. Honestly, what i anticipated to be a $250 fee to fix a broken cable turned into a $784 "fix everything" upsell which i felt was not needed and unnecessary. Your tech (Daray) kept rattling off charges up to around $500 just to "fix" the door but made it clear that it may not be fixed and that i needed to do the $799 package (which he took a few dollars off). I do not believe my door needed anything more than a new cable that snapped and your tech essentially forced me into an $800 fix that should have been a $250 fix. He was here for 51 minutes start to finish. Extremely disappointed in this type of service when i am at a disadvantage with COVID happening and needing my door fixed. They were not wearing PPE either which did not make me nor my wife happy since they had to go through the house to make the repair.
- Chad Collins
Olathe, KS
Daray Ferguson was prompt, personable, and professional. Recommend him most highly.
- Mary Herring
Product:
Olathe, KS
Repair fine but disappointed in trip fee and environmental surcharge that competitor did not charge two weeks for similar repair at different location. Also, left garage door opener inoperable so I had to fix myself.
- PML - Olathe, KS
Product:
Olathe, KS
I was very happy to be able to call Precision Garage Door Service and get a technician to come over the next day. He came when scheduled and was out in less than an hour. Everything was terrific.
- JMiller
Product:
Olathe, KS
Gabriel was the best, knowledgeable and polite.
- Brian Armstrong
Olathe, KS
I highly recommend using this company! I have absolutely no knowledge about garage doors and their staff was very honest and comforting. I called late on a Wednesday night after 7pm and they were able to come out as early as 830 the next morning. The swevicemen were very kind, professional, knowledagble, and quick! They did not try to oversell me anything and were very honest about the problems with our garage door. This was one of the best service experiences I have had in years as far as quickness/professionalism/affordability/kindness. I highly recommend this company.
- Kristina Weller
Olathe, KS
We called 4 different garage door repair companies. Precision quoted the cheapest price and was able to send someone out the same day. John was courteous and efficient. He had to upgrade the door spring but the final price still beat the competition. We're very happy with the price and the quality of the work done. Thanks John!
- Marsha Robinson
Olathe, KS
Jesse did a great job and saved us a lot of money by fixing our old door opener so we didn’t have to replace it! Would definetly recommend this company.
- Jarod r. & amanda m. Walker
Olathe, KS
We contacted Precision when the spring on our garage door broke. They were able to come out that evening to look at it. Travis, the technician, looked at it all and gave us recommendations and a price. We thought we were going to schedule an appointment, but he said, ok, I will have it done within a couple of hours. We were very pleasantly surprised by the quick attention. He was very knowledgeable and his work also fixed a sensor issue we had been having. We had a great experience with Precision.
- Katie Gorman
Product:
Olathe, KS
The product Precision sells is very good, as is the quality of the installation. But, if you're looking for responsible customer service, and guaranteed prices, and for promises to be kept this is not the company to use. I am a senior, and a disabled Veteran. My scheduled, and confirmed appointment was from 0800-1000. I re-arranged my schedule for the day to accommodate that promised time slot. At 0945 I called to ask when I could expect my service technician to arrive. I was placed on hold while they tried to get in touch with him. They couldn't, but promised to call me when they did. They didn't. I called again at 1015. They promised to call when they contacted the Technician. Again, they didn't. Technician showed up at 1035. Long story short, I was over charged $120 from the promised quote. Technician had a surly attitude with which I was not comfortable. I called the office again and asked to speak to a manager. They told me there was none available. I asked for the manager to call me the following day. I have yet to receive a call. Caveat Emptor!
- Kim Harders
Olathe, KS
Quick, honest work. Fair price. Shawn was very helpful, courteous, and professional. Explained everything to me and gave me several options that fit my needs/budget. Would definitely recommend.
- Joe Leigh
Product:
Olathe, KS
Shelby did a superb job for us, and we appreciate the value of someone who really cares about the work he does. We will recommend Precision Door Service to anyone and everyone.
- Scott Slocum
Olathe, KS
Fast, professional and friendly. They did a great job.
- Miranda Gevedon
Product:
Olathe, KS
Travis was great. Very professional and took time to ensure I understood the work that was to be performed and the costs involved. Would definitely use Precision Door again for my garage needs.
- Ben Byers
Product:
Olathe, KS
We were very pleased with the service you provided and thank you for showing up in the time frame given!
- Dan Frazier
(816) 379-3838
(816) 379-3838(913) 850-6226
(913) 850-6226(913) 871-9297
(913) 871-9297(913) 871-9162
(913) 871-9162(816) 479-5440
(816) 479-5440(816) 799-0016
(816) 799-0016(816) 866-2022
(816) 866-2022(816) 872-3016
(816) 872-3016(816) 379-3880
(816) 379-3880Office: (816) 944-1601
1201 W College St
Suite 700
Liberty, MO 64068
Office: (913)286-1225
815 S. Clairborne Road
Suite 215
Olathe, KS 66062
Office: 816-300-9687
656 SE Bayberry Lane
Suite 101
Lee's Summit, MO 64063
Very professional and honest on what was needed for the repairs. Very pleasant and friendly. Would recommend this company to anyone. Thanks guys you saved the day.????????
- James Kaplafka