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about Precision Garage Door in:
Olathe, KS
Precision Garage Door of Kansas Cityhas received 135 reviews, averaging 4.90 Stars:
Olathe, KS
Product:
Olathe, KS
Alex, the technician was excellent, he explained everything as he was installing my new springs. He adjusted the belt, checked the lights and made sure all my remotes worked. He is a huge asset to Percision.
- Richard Carr
Product:
Olathe, KS
To be honest, the reason we called Precision was because of the professionalism of tech we had the first time. I dont believe we will be calling again after this repair. This tech was knowledgeable but obviously worked for commission. At no fault of Precision, I believe the bar that goes through the springs wasnt installed level and is causing the bearings to wear prematurely. We werent in a position to pay $1000 at this time so we opted to only replace the springs. While everything was apart i asked he would mind lowering the bearing plates which consisted of 2 bolts/nuts per side. Was told no since i wasn’t replacing the actual bearings. I then asked if i could lower them myself since everything was apart and no tension on the springs but also no. This may have taken me a minute…more time to move the ladder than removing the 2 nuts and retightening them. We’re happy they were able to schedule us same day since our cars were trapped but this tech wasn’t interested in helping us out. Oh well, lesson learned.
- Jon F
Product:
Olathe, KS
We had Tyler S. over for an emergency repair. He exceed all expectations (kind, courteous, knowledgeable). He completed the job quick and went above and beyond with cleaning up our rollers and quoting us for further work we need done.
- Joshua Van petten
Product:
Olathe, KS
Daray came out and fixed problem right away (wall mount). Nice guy. Would definitely have him come back if I have future problems.
- Ronald Johnson
Olathe, KS
Dylan Shorts of Precision installed a new garage door lifter for us. He called to give us an ETA which was well in the early portion of the promised arrival window. We had a thorough discussion of alternative fixes to our problems and once a path was chosen he said he could proceed immediately and worked under the continued duress of my many questions (and with a happy attiitude) and even took delight at our appreciation of the new install. In Sshort the whole experience was very satisfying! It's a pleasure to deal with a professional.
- James Kaplafka
Product:
Olathe, KS
We knew we made the right choice going with Precision for our new garage door opener. So much more quieter than our old garage door opener. Luis was our installer and was right on time as scheduled. He was fantastic. Can’t say enough about him as he answered all our concerns and questions. Very highly recommend Precision Overhead Door to everyone.
- Bill Moonan
Product:
Olathe, KS
It started out rough when you sent out a rookie and he tried to sell me everything except a new kitchen sink. When he told me that my current motor had a broken sprocket and I needed a new motor, neither of which were true, I sent him packing. Someone from Precision then followed up with me and asked if it was ok to send out another tech and I agreed. That tech was Daray Ferguson who was extremely knowledgeable, honest, hard working and friendly. He absolutely would be the only reason that I would use Precision in the future. He quickly assessed what needed to be done and got to work. It was nice having someone that when they told you something needed to be replaced, I had no doubts that I needed to do it.
- Steven rief
Product:
Olathe, KS
Our sales person was Gary. He took the time to show us every possible way we could replace our garage doors. Yesterday the doors were installed. The gentleman who did the work was very good making sure we were satisfied with everything he did step bye step. He spent the time necessary to make sure our cars were able to open each doors from the openers in the cars. Very satisfied with his service.
- Stephen Norton
Product:
Olathe, KS
Excellent service. The technician kept me updated as to when he would arrive. He even came in the evening because he had been delayed. He was friendly, knowledgeable and fast. I would call this company again.
- Judith Saale
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Olathe, KS
No delays for beginning and completing our garage door repairs. We are very happy with the quality of the work and technicians. Interesting that both technicians were named “Tyler”: great job Tyler
- Stan Freeburg
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Product:
Olathe, KS
12/16/22 Alex Richards was AWESOME! He was nice, polite and thorough. I loved the way he explained the issues with my garage door today before, during and after the work was completed. I am extremely happy with the quality of work and service that he provided and I will be using him and your company again in the future. Sincerely, Mike
- Michael Logan
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
Olathe, KS
Alex did a great job and was very informative. Another company told us our opener was old and needed replacement because a RPM sensor was going bad and the sensor was obsolete. Turns out our opener doesn’t even have that sensor. I would highly recommend Precision Thank you Alex.
- Tim Ochs
Product:
Olathe, KS
Alex is a self described garage door nerd and he delivered excellent service. I learned a lot and will happily call him and the team at Precision for anything garage door related in the future.
- Adam Wolfram
Product:
Olathe, KS
Great service! Same day, Great work super service guy and everything was completed in one trip done right! All work was communicated before done can’t ask for better service than that ???? Thank you! Totally will use again ????
- Eric Schmidt
Product:
Olathe, KS
Logan did a great job!
- Dave Hartis
Product:
Olathe, KS
Great service, professional and efficient.
- John t & constance e Pamperin
Olathe, KS
Alex did a great job replacing a broken spring on our door. He outlined several options for the repair and did fantastic work replacing the springs and bearings. Our garage door operates much more smoothly now!
- Jeff Rhodes
Product:
Olathe, KS
Excellent service by all. Your rep that visited, The guys who came out to secure the door, the installers and your rep on the phone.
- Stephen (steve) Koch
Product:
Olathe, KS
Josh and Allen were professional, knowledgeable, and polite. They came out the same day I called, and repaired my garage door within about an hour.
- Timothy Dunaway
Love this feedback, thank you, Tim!
Product:
Olathe, KS
Very professional
- Jacqueline (jackie) Krim
Thank you for the feedback, Jackie!
Olathe, KS
Daray was amazing! He explained everything fixed it all. I can’t thank you enough!
- Catherine Hansen
Thank you, Catherine!
Olathe, KS
Very professional and honest on what was needed for the repairs. Very pleasant and friendly. Would recommend this company to anyone. Thanks guys you saved the day.????????
- James Kaplafka
We are always willing and ready to come to the rescue! Thank you, James!
Product:
Olathe, KS
Our 14 year old garage door spring failed during the holidays. I was shocked to speak to an actual person when I called Precision Door at around 8:30 on a Sunday! They had their technician Daray come out on a Sunday (the same day I called) late in the day! He did a tremendous job replacing springs, rollers, bearings, and installing a new key pad. This business exemplifies customer service! Daray is a hard and knowledgeable worker with an amazing attitude. I was very impressed with their availability, friendly phone staff, and professional work! I will highly recommend Daray and Precision Door to anyone who needs garage door service!!!
- Jeff Cram
Thank you for the kind words, Jeff! It is our pleasure.
Product:
Olathe, KS
Tyler was professional and fast, great guy!
- Jim Laskares
Thank you, Jim!
Product:
Olathe, KS
Mark Dickenson did a great job in installing my new garage door opener. He explained what the problem was with old opener and recommended what options there were. He was very courteous and professional. Because of how he represented Precision Door Services, I will recommend Precision to anyone needing such services. Thank you.
- Gary Holstin
Thank you for the recommendation, Gary!
Product:
Olathe, KS
Fir in unfortunate incident, I truly thank you for the prompt available service performed today. The technician was pleasant, courteous and informative.
- Vicynthia Rice
We are always happy to help! Thank you!
Olathe, KS
Not only were the workers courteous but they took the time to explain our situation and give us options as to repairs.
- Bob Snow
Just doing our job! Thank you, Bob!
Product:
Olathe, KS
We have used Precision ever since we moved into this new house 4.5 years ago. They have been out before, to replace a motor after an electrical storm burned it out. Daray Ferguson came out this time to fix broken springs in the main garage door. It was a Renner 300lb double door and was never balanced appropriately when installed. The springs weren't turned the way they were supposed to be when we moved in, so in less then 5 years (the warranty on the springs), they snapped. Daray was very honest and great at explaining the issues we had. More importantly, he replaced the springs, balanced the door, and lubricated everything that needed it, to ensure the longevity of the units. We will be contacting Renner for reimbursement on a new set of springs due to the warranty on those springs. Very satisfied with Precision!
- Kevin Pearson
That can be a scary situation. We are so happy we could help. Thank you, Kevin!
Product:
Olathe, KS
My Technician Tyler was great, absolutely zero complaints, I'd recommend him to anyone. I would rate him 5 Star.
- Thomas (tom) Cleveland
Product:
(816) 379-3838
(816) 379-3838(913) 850-6226
(913) 850-6226(785) 236-7657
(785) 236-7657(816) 281-8876
(816) 281-8876(913) 871-9297
(913) 871-9297(913) 871-9162
(913) 871-9162(816) 799-0016
(816) 799-0016(816) 872-3016
(816) 872-3016(785) 262-9189
(785) 262-9189Office: (816) 944-1601
1201 W College St
Suite 700
Liberty, MO 64068
Office: (913)286-1225
815 S. Clairborne Road
Suite 215
Olathe, KS 66062
Office: 816-300-9687
656 SE Bayberry Lane
Suite 103A
Lee's Summit, MO 64063
Fantastic service! I called to get an estimate for a new opener. First surprise was they came out on Saturday! Didn't expect that, that quickly! Alex, my technician, inspected my entire door and tracks, and prepared a full estimate and recommendations. I agreed to all the work, and was expecting to have to schedule installation for next week. NOPE! Alex said "I'll get started" and 2 hours later, job complete. THAT'S SERVICE!! Customer for life.
- Don Rogers