Samuel Wiles

Rating: 3
Author: Mary Baker

Garage Door Installer

Reviews: 1
Average: 3.00 star

Samuel Wiles has received 1 review, averaging 3.00 Stars:

Samuel Wiles's Bio:

Date: 10/31/2019

Install Garage Doors
Overland Park, KS

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Review:

My garage door broke. I had used Precision before with wonderful success. Andrew Halvorsen was dispatched to inspect and perform any repairs. He was absolutely wonderful and I ended up ordering a new door from Precision with his most competent help. Just loved him. The day of installation October 30, 2019 unfortunately Andrew was not the installer and the technician that arrived was argumentative and lectured me on my purchase of a Direct Drive (Sommer) garage door opener I purchased independently for installation. He admitted he had never seen them before. I called the office to complain about his ugly attitude and although I was assured they would speak with him only a slight improvement was seen. Amazing that the Precision would allow any employee to treat a customer like that. This is not at all the experience I have EVER had with Precision! Bravo Andrew you are a star the other employees could learn a lot from you.

- Mary Baker

Service Provided:

Install Garage Doors

Product:

Garage Doors