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about Precision Garage Door in:
Kansas City, MO
Precision Garage Door of Kansas Cityhas received 304 reviews, averaging 4.86 Stars:
Kansas City, MO
Nadine, Thank you for your continued patronage of our service, I'm glad we could get there so soon. We appreciate you taking the time to share your wonderful experience with such kind words. :)
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Kansas City, MO
Very professional service and quick. I love my new quiet garage door opener.
- Jennifer Bragg
Jennifer, Thank you so much for taking the time to write review about our service, we appreciate your time and your kind words :)
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Kansas City, MO
I found Precision on the web, called and they were able to come out the next day. Terry gave me a education on my garage door & operator. It was loud, leaking something and I knew it needed attention. I have a very heavy door, 300+ pounds and found out my operator was lifting way more than it was supposed to over 50 pounds, normal is 10-15 lbs. I needed new springs and rollers. Once Terry was finished I could hardly hear my garage door go up or down. How nice! Terry was very knowledgeable.
- Tammy Gauthier
Tammy, Thank you for taking the time to share your Precision experience, we appreciate your kind words...
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Kansas City, MO
Terry was our technician. He explained everything and gave us options and prices prior to beginning. He worked quickly and was very pleasant and professional. 5 stars!!!
- Joe & ellen Lathrop
Thank you, Lathrop family! :) We appreciate you taking the time to review our service with such kind words :)
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Kansas City, MO
I was impressed with Terry's knowledge about garage doors and openers. He diagnosed and repaired the problem efficiently and effectively. He was also personable and willing to answer any questions I had without hesitation. I was impressed and glad that I chose Precision Door to handle my problem. I will call the company if the need arises and I will recommend your company to those I know who may need your services in the future.
- samuel smith
Mr. Smith, THANK YOU FOR THE KIND WORDS! We appreciate you, for taking the time to review our service, and praising our staff. Glad we could help, kind regards,
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Kansas City, MO
From the time of the call to the completion of the job was less than 2 hours and Terry Wilson was extremely professional and personable...what a combination! Thank You!
- David Gilmore
David, Thank you for the kind words, we appreciate you taking the time to review our service. Kind regards,
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Kansas City, MO
The service was very thorough and provided several recommendations prior to performing work. I selected the service which suited my needs and cost limitations and he performed the work immediately within an hour. I would recommend Precision to a neighbor or friend. I also want to mention I contacted the other companies like garage door guys and several others who were not responsive to my phone inquiries which doubted my confidence in their service. This is a 5 star company with comparable costs. Do not be fooled by the low advertisement adds with other companies such as additional service charges.
- Russell Santo
Russell, Thank you for taking the time to review our service as well as some of the others, we appreciate you taking the time to write a review with such kind words... Many thanks,
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Kansas City, MO
Maintenance & repair options with costs were helpful in decisions. Precision has always come through with immediate needs. My first service experience was when I had to be at work in the early morning. I had a broken spring and as everyone knows, you're going nowhere until it's fixed. Precision was there and I was on my way to work on time. I highly recommend their 24 hr. service.
- Ary Renaud
Ary, Thank you for taking the time to share your experience, we appreciate your kind words...
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Kansas City, MO
4 1/2 stars. Safety cables and a spring. Overall good service. Terry (tech) very knowledgeable and polite. Phone operators were Not aware of promotions online. I had to call twice to get a different person. I still had to explain the promotion and she told me that she would put that on my ticket that i mentioned promo at booking. She did Not. Also I feel that you should put on the Web site that no coupons can be combined with promotions. (Ex: free service call with garage door repair and $15 of any garage door repair) I wasn't able to use my coupon.
- Tracy Hayes
Tracy, Thank you for taking the time to review our service, and compliment our staff. We apologizes for the confusion with our coupons, and called our website vendor to amend the wording on multiple coupon use. The national call center wasn't aware of the local print coupon specials we were running in addition to the online specials. Again thank you for bringing this to our attention so that we can better serve our customer. Kind regards
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Kansas City, MO
Aaron was absolutely great...He called 45 min prior to arrival he was very knowledgeable about the products fast and friendly...I had a horrible experience with overhead garage door where this was an emergency and i scheduled an appointment with Overhead....They did not bother to show or give a follow up call as to why no contact to the Customer....? Worthless People at Overhead...I would recommend Aaron at Precision Door any day of the week...He will make sure you get the best service for your Dollar...Thanks Again Aaron for your help....
- Jason McMichael
Jason thank you for taking the time to review our service and acknowledging our staff, we appreciate your kind words!
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Kansas City, MO
Found you on the Internet.
- Robbie Tubbs
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Kansas City, MO
5 star rating. Both of the techs installing the new opener were very professional. They explained all my options in detail and answered my questions to my satisfaction. I am very pleased.
- Roger Flint
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Kansas City, MO
Great service. My garage door opener was repaired in less than 30 minutes on a Saturday morning with no overtime charge. The repairman was on time, friendly and knowledgeable. 5 star rating!
- Doc Snyder
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Kansas City, MO
Door and opener seemed to be of good quality. Technicians did a good installation, professionally and good workmanship. Hopefully it will be long lasting without any warranty problems. I am well satisfied.
- Gerald Molder
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Kansas City, MO
Response time was very prompt and the technicians diagnosed the problem quickly and made necessary repairs.
- Bob Harrison
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Kansas City, MO
Quick response, honest and fast service. Thank You! I give you 6 stars!
- Carolyn Hayes
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Kansas City, MO
Aaron was very nice and he knew what he was doing
- Scott Mattson
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Kansas City, MO
The guys that came out for my garage door problem were very pleasant and professional. Thank them for me, please.
- Cheryl Culver
Product:
Kansas City, MO
Very nice and knowledgable. We had a four-month-old inside and they were concerned if they were making too much noise for her. They offered a few scenarios on what to repair but not pushy on their recommendations. Hopefully the door doesn't break again but I would use them if it did.
- Jon Lovasz
Product:
Kansas City, MO
The service Tech was very helpful in explaining the problem and fixing it. He also showed me what to look for if it happened again. I am very pleased with the service from your company
- Doris Young
Product:
Kansas City, MO
Wife called me at 9 am on Dec. 19 and said garage door wouldn't open. I was out of town and couldn't take care of it myself and called Precision. They said they would have someone there at 4 pm. The repair man came and replaced a broken cable. My wife said he was very courteous and well trained. He fixed the problem in a short amount of time. When I got the invoice online a little while later I saw the charge wasn't what I was told it would be. I called them and they very graciously adjusted the charge to a reasonable amount. I was well pleased with the whole process.
- Joe Oneal
Product:
Kansas City, MO
5. I selected you through a Google Search. Tobin was out the same day to give us an estimate on repairing/replacing our door. We have not yet decided on repair/replacement, but Tobin was awesome -- personable, informative, and helpful.
- Jeffrey Hanslick
Kansas City, MO
To Operations Manager David Green Good evening sir, I wanted to touch base with you concerning the service I received tonight from your company. I needed a spring replaced and chose your company to it. Your technician came as scheduled, a little early in fact. Very professional, and provided me with some great information about garage door maintenance. To say I was impressed with his skill level would be an understatement. I did however have a concern about the fuel charge and questioned Terry about this. He explained, but I wanted to voice my dissatisfaction up the chain. I contacted David Green the local Operations Manager here in Kansas City. He too, was very professional and took the time to explain that the fuel charge is a company wide fee. He went out of his way to make sure at the end of the day that I was a satisfied customer. Indeed I am.
- Martin Townsel
Thanks Martin.
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Kansas City, MO
Hey there, I'd like to tell you that I'm a very happy customer and the work was flawless, fixing things that I didn't even realize were bad until after they were finished. It's like it's almost brand new all over again.... Your two guys were great people people as well, they made the experience a very comfortable one, and they were able to complete the job in excellent time as well.... I will spread the news if I hear anyone needing this kind of service, I know they, too will be very happy if the time should arrive.... Thanks again, Howard Nichols.... :-)
- Howard Nichols
Thanks for your kind words, Howard.
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Kansas City, MO
Most definitely 5 stars! I couldn't be happier with the service I received today. The techs were at my house before the scheduled time, which was very much appreciated. They knew it was an emergency, so they got to my house very quickly and got my garage door repaired. I will recommend Precision to everyone I know. Much thanks to David and Aaron for getting my garage door working again.
- Rose Hack
Glad we could be of service, Rose.
Product:
Kansas City, MO
Great guys! Your my new "go to" for all garage door issues.
- Casey Simmons
Thanks for your review.
Product:
Kansas City, MO
Five stars! My car was trapped in the garage when one of the springs broke. We found Precision, called and they scheduled for same day service. They were here early and finished the job quickly and efficiently. I appreciated being able to see who would be coming by using the link Precision sent to me with my appointment confirmation. Dave was very knowledgeable and explained our options thoroughly. Mike did a great job getting everything done. Great service and we are very happy we called Precision.
- Susan Trotter
Thank you Susan. Having customers like you make this job worth while.
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Kansas City, MO
David came when he said he would. He was very professional and knows what he is doing.
- Robbie Tubbs
Thank you so much for the nice review, Robby.
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Kansas City, MO
David and Mike were very professional, and helpful with everything. Had 2 springs replaced and the tension on another door adjusted. The work was done in about 45 minutes, and he happily accepted the internet coupon I had. Would recommend them to friends and relatives.
- Travis Macken
Thanks Travis, it is great having such wonderful customers.
Product:
Kansas City, MO
I did not have the greatest experience at first with my initial repair on my garage door. I spoke with David Green about my issues and he sent out a different service man to repair the issues at hand. Curtis was very professional and helpful in getting my garage back to working condition. Curtis has a lot of knowledge and excellent customer service skills. I appreciate Curtis, Brandon & David for helping me out!
- Ashley Kisner
Thank you so much for your pleasant review.
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(816) 379-3838
(816) 379-3838(913) 850-6226
(913) 850-6226(785) 236-7657
(785) 236-7657(816) 281-8876
(816) 281-8876(913) 871-9297
(913) 871-9297(913) 871-9162
(913) 871-9162(816) 799-0016
(816) 799-0016(816) 872-3016
(816) 872-3016(785) 262-9189
(785) 262-9189Office: (816) 533-6803
5429 Dr. Martin Luther King Jr. Blvd
Kansas City, MO 64130
Office: (816) 944-1601
1201 W College St
Suite 700
Liberty, MO 64068
Office: (913)286-1225
815 S. Clairborne Road
Suite 215
Olathe, KS 66062
Office: 816-300-9687
656 SE Bayberry Lane
Suite 103A
Lee's Summit, MO 64063
Office: 785-236-7256
231 SE 53rd Street
Suite D
Topeka, KS 66609
This was second time to use Precision Door Service. I am just as impress this time as the first. Called at 8 Saturday morning and repair person was here around 9:30. Although the news wasn't good , a new system was installed, explanations provided, good clean up, very courteous, and done in about an hour.
- Nadine Gordon