(866)839-8004

Read what people are saying
about Precision Garage Door in:

Platte City Area, MO

Precision Garage Door of Kansas City
has received 27 reviews, averaging 4.81 Stars:
1 2 3 4 5
Review:

Daray Ferguson was my technician, and he was pleasant, friendly, knowlegeable, quick, and thourogh. Diagnosed problem very quickly, worked quickly to present me with an estimate. Worked capably and quickly to make the needed repair. Door works better now than it has in many years. Price, was reasonable. I'm a happy customer. It was my first time to use this company, I would have NO problem calling them in the future, should I have any problem with my other opener.

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A Response from: Brian

Thank you, Don. I will make sure to pass this along to Daray.

Service Provided:
Garage Door Repair

Review:

Thank you for such fast and courteous service. The technician replaced the broken springs on our garage door and installed a new opener. ( The old opener was 20+ years old and broken). He was very knowledgeable and explained clearly what repairs were needed. He made sure that I understood all the functions of the new opener. He was very pleasant.

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A Response from: Brian

Thank you so much for your feedback, Mary!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Thank you for sending such a competent tech. The reviews I read before booking were so glowing that I was skeptical about their veracity. Well, everyone was right. The tech you sent was extremely knowledgeable and willing to explain each aspect of what my garage door needed and why. He worked in a cold garage in sub-freezing temperature and didn't take me up on my offer to enter the house occasionally to get warm. He worked till the job was finished. The door has never worked so smoothly. It's a small thing but his work also looks professional. Thank you for a great experience.

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A Response from: Brian

Thank you, Judith. We appreciate the opportunity to serve you!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

The technician (Dayan) that came out was great! Two minor complaints. 1) I could tell he was taught to find more things wrong with my garage door to make more money. 2) He was almost 2 hours late. I was told he would be there between 8 am and 12 pm. Not his fault at all. Poor planning by management.

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A Response from: Brian

Hi Chad, Thank you for the feedback. We will look into the items you have mentioned. We appreciate your time and doing business with you!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

These folks did a great job replacing my aging rollers and springs. I'd definitely use them again.

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A Response from: Brian

We look forward to serving you again! Thank you, John!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Excellent service!! Wendell was very professional, very courteous, explained everything throughly, easy to work with, and did everything quickly!!! Would highly recommend!! Could not have asked for a better experience. I would highly recommend cloning Wendall! He has set the bar very high!!

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A Response from: Brian

Still working on that technology! Thank you, Misty!

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

We needed to find a solution for our family, and Precision responded quickly. Our technician (Daray) quickly understood the situation our requirements. He presented several options and costs to best serve our needs, and in a manner we could understand and make a decision. He installed the openers and was very focused on his work. He walked us through everything after he finished the work and we were very pleased with how well it performed.

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A Response from: Brian

Thank you for the great feedback, Vincent!

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Tyler Cunningham arrived during the promised time period. Conducted a thorough assessment of the required repair. Provided an easy to understand explanation of recommended options. Completed the repair quickly. Excellent. Thanks!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Technician was professional and completed the work in short order.

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Service Provided:
Garage Door Opener Repair

Review:

I called this morning to have our 15 year old garage opener replaced. I had an appointment later that afternoon. The tech called when he was 30 minutes out. The tech explained in detail the different options I had to to replace my older unit. Within two hours the job was completed and I absolutely love our new garage door opener. It is so much quieter than the older moldel. Thanks Precision you nailed it!!!!!!!

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Service Provided:
Garage Door Opener Install

Product:
Rollers

Review:

We had a service call today. Although we held off on the work (decisions), our technician, Daray, was so knowledgeable about his work, our products and options and confident that I wanted to pass along how impressed I was with his service. I enjoyed his enthusiasm, information and kindness. You have a solid employee!

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Service Provided:
Garage Door Repair

Review:

Thank you so much for your quick and friendly response. I live about 600 miles away from the home in Kanas that was in need of a garage door spring replacement. The technician called and presented options for the repair. He repair was done quickly, and I have no doubt that even from 600 miles away that the workmanship was just as good as if I had been on site with the work being done! Again thank you!

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Service Provided:
Broken Garage Door Spring Repair

Review:

I have used precision door before to have springs replaced, they came over within a few hours l was very pleased. Today they were on time and did the repairs in a timely matter

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Service Provided:
Garage Door Opener Repair

Review:

I called Precision today (a Saturday) and they had a tech out in about 3 hours. Daray Ferguson did an outstanding job. He saw immediately that the strut was bent and that the top panel had issues. This guy knows his stuff... He made sure everything was assembled correctly (fixing the last company's screw-up) and everything was adjusted properly. I am very happy with Daray and the company!

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Service Provided:
Garage Door Repair

Review:

Precision Door and the technician Gabriel are fantastic. Great customer service. They were out within 24 hours of my call. Gabriel was extremely knowledgeable, friendly, and very detail oriented. Thanks Gabriel!! Great job!!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

John did a fantastic job! I will ask for him for my next service.

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Travis York was the Precision Door employee who came to my house. Travis Yorkwas very polite, arrived on time and really knew about Garage Doors and Openers. I wanted an estimate to purchase and have a new garage door installed. All of that was taken care of in less than 20 minutes. My garage door is on order now and I cant wait to have it installed. Also, PRECISION gave me the best price in the area. Thanks

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

First time customer but it won't be my last! My tech, Devion, was very professional, knowledgeable, and made quick work of my repair. He had to make an adjustment made by a less experienced tech from another garage door company (who shall remain nameless). I would definitely recommend Precision Door for your garage door needs.

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Service Provided:
Garage Door Repair

Review:

Very prompt and knowledgeable og what needed to be done. Service was quick and cleanup was to my satisfaction would highly recommend.

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Service Provided:
Garage Door Repair

Review:

Tanner was very professional and his customer service was second to none.

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A Response from: Brian

I am so glad that Tanner was able to meet your expectations....we strive to be professional in all of our interactions

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Tanner, Woody, and Sawyer came to my home to investigate and repair an issue with my garage door opener. Tanner was the lead technician responding to the call and is very knowledgeable about every aspect of garage door openers. He explained what happened to cause my opener to no longer function and prepared three different courses of action to repair the problem for me to choose from. He didnt have all the parts in his truck to complete the repair but he made the door operable again and will return at the day/time I requested to finish. Don't let his youthful appearance fool you, Tanner is quite impressive with his knowledge, skill, and speed!

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A Response from: Woody

Rochelle, I am so glad Tanner was able to assist you. We strive to give the best customer service in the industry. You are right he may be young, but he is one of our most knowledgeable and efficient technicians. Recommend us to your family, friends and neighbors

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Excellent price and service. My installer, Terry, was very thorough and didn't mind me asking questions during the installation process. Terry arrived on time, did the install, loaded up all the old door panels and related hardware, then proceeded to clean and lubricate the door hardware, as well as, make sure the door was clean as well. Finally, he picked up all the packing material from the new door and made sure my garage was spotless. Very satisfied with Terry's work and the very reasonable price from Precision....almost 50% less than the 3 other bids I obtained. Highly recommend Precision and Terry.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Very prompt & professional. They fixed my door perfectly!

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Service Provided:
Garage Door Repair

Review:

Terry and his partner (sorry, I don't remember his name) came the next day after I called for service. The telephone operator even tried to get me in the same day, however, I didn't want to bump anyone who had already scheduled. I opted to take the next day. Before the repair, everything was explained completely, I was given options, I knew what the total cost was going to be before the work began. Both gentlemen were very professional and the work was done in a timely manner. My thanks to both Terry and his co-worker. I will definitely call Precision again if the need arises. I do have to add this -- even Terry was impressed when I told him about it -- In my two car garage, the door behind my car is the one that wouldn't open--and I was trying to get my granddaughter to work at that moment. The other garage door did open (there was not another car parked in front of it). Long story short, I proceeded to move my car from the one door that wouldn't open to the door that would open! Tedious work indeed, but I prevailed! Anyway, Thanks Terry -- and co-worker!

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A Response from: Dave P

Elizabeth, Thank you for the kind words, and taking the time to review our service. Too bad you didn't video the car maneuver that would of been great on U tube, lol... Have a great weekend :)

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Rick was my service provider. He was a complete proffessional, answered my questions, explianed the proccess, and performed the work in a timely manner. Great experience! Very pleased! I will reccommend Precision to others.

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A Response from: Dave P

Dennis, Thank you for the kind words, we appreciate you taking the time to review our service and sharing your Precision Door experience.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

They advertise free installation replacing a broken spring. However, they wanted to charge a re-torque fee. I believe that is part of the install.

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A Response from: Brian

Richard, Thank you for taking the time to review our service. We do not charge for installing a spring, nor have we ever. When you buy a spring from us, the price of the spring includes installation. We do however charge a simple labor or rewind fee to set any of your old springs or adjust existing parts. I hope this clears up the confusion...

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I HAD USED YOUR SERVICE BEFORE AND WAS VERY SATISFIED WITH IT. I FOUND THIS EXPERIENCE THE SAME. YOUR TECH WAS KIND AND COMPLETED THE JOB IN AN EXCELLENT WAY. BEFORE HE STARTED, HE EXPLAINED EVERY DETAIL AND CHARGE. THANK YOU.

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A Response from: Brian

George, We know you have many choices for garage door repair, thank you for using us and taking the time to review our service. We appreciate your kind words.

Service Provided:
Garage Door Repair

Product:
Springs

Kansas City, MO Area

(816) 379-3838

(816) 379-3838
Kansas City, KS Area

(913) 850-6226

(913) 850-6226
Overland Park Area

(913) 871-9297

(913) 871-9297
Olathe Area

(913) 871-9162

(913) 871-9162
Independence Area

(816) 479-5440

(816) 479-5440
Lee's Summit Area

(816) 799-0016

(816) 799-0016
Cass County

(816) 866-2022

(816) 866-2022
Gladstone/Liberty Area

(816) 872-3016

(816) 872-3016
Platte City Area

(816) 379-3880

(816) 379-3880
Precision Overhead Garage Door Service
Office: (816) 533-6803
5429 Blue Pkwy
Kansas City, MO 64130
Precision Overhead Garage Door Service
Office: (816) 944-1601
1201 W College St
Suite 700

Liberty, MO 64068
Precision Overhead Garage Door Service
Office: (913)286-1225
815 S. Clairborne Road
Suite 215

Olathe, KS 66062