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Read what people are saying
about Precision Garage Door in:

Overland Park Area, KS

Precision Garage Door of Kansas City
has received 92 reviews, averaging 4.92 Stars:
Review:

The techs that came Rick and Reggie were very polite and professional. Very impressed with the promptness of the call.
Rebecca Boresow
A Response from: Brian

Rebecca, Thank you for the kind words and taking the time to review our service. We appreciate you for sharing your Precision Door experience :)

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

I just had an estimate done. Technician Rick was very professional and explained everything that they would be doing and gave me the cost of the services
Richard Worley
A Response from: Dave P

Richard, Thank you for taking the time to review our service, we appreciate your kind words...

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Our technician was extremely polite and professional. Did the work on a very short notice and did a great job. Very happy with the service!
Derek and melanie Kreifels
A Response from: Brian

Thank you Kreifels family, for the kind words. We appreciate you taking the time to review our service and sharing your Precision Door experience... :)

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Garrett was on time, which I appreciate, got right to it and got the job done. Very efficient which I appreciated so I was able to at least get a half day in at work. Garrett was also very professional.
Debbie Wallin
A Response from: Dave P

Debbie, Thank you for the kind words, we appreciate you taking the time to review our service. Kind regards,

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I called Precision because they provided excellent service in 2012. I was in a time crunch with my car inside my garage and the spring broke on the garage door. Precision was able to be at my house within a couple of hours!!! Rick got everything fixed in a very hot garage. This is most certainly a 5 star company that I've called before and will call again if needed!
Carol Cattaneo
A Response from: Dave P

Carol, Thank you for your continued patronage, we appreciate your kind words. And thank you for taking the time to share your Precision Door experience, we all like a pat on the back:)

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Rick, your technician was great. He was very knowledgeable and very professional. He installed the door very well and in a timely manner, also he showed me how to take care of my new door. I hope all your technicians are this good.
Robert Muto
A Response from: Dave P

Robert, Thank you for the kind words, we appreciate you taking the time to review our service, and sharing your Precision Door experience :) Kind regards,

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Steve, our technician arrived as promised between 8:00am & 10:00am. He was dressed nicely and conducted himself in a very professional manner. He knew his business well. He repaired our door. We opted to have him give it "the works" and it has never operated more smoothly.
Edward Blasco
A Response from: Brian

Edward, Thank you for the kind words, we appreciate you taking the time to review our service. Stephen is very good, and loves what he does, Again thank you for sharing your Precision Door experience :)

Service Provided:
Garage Door Repair
Product:
Springs
Review:

We had a great experience with our 2 techs today. They were helpful and explained things in laymens' terms. I was able to make an educated decision on my purchases. They also educated me on how my new system worked. My new system is quieter and far more safe with many new and needed features. Thank you!
Andrea Johanson
A Response from: Brian

Andrea, Thank you so much for the kind words, we appreciate you taking the time to review our service. Our tech's love what they do and it's great to here back from our customers letting us know that we've done our job well :)

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I contacted Precision through the web. Having been in the contracting business myself, I certainly have very high regards for both of the technicians from the greeting to their professionalism, diagnosis, explanation of options, and getting the work done. Thank you!
Kelly Bishop
A Response from: Dave P

Kelly, Thank you for the kind words, coming from a professional contractor like yourself, your words carry great weight! We appreciate your taking the time to share your Precision Door experience... :) Kind regards,

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Called on a Sunday afternoon and actually talked to a person instead of leaving a message. The person was thorough and made sure she had accurately taken down the contact information I gave her as well as the nature of my problem. The name of the employees assigned to do the work was sent ahead of time was also impressive.
Joseph Van Kempen
A Response from: Dave P

Joseph and the Van Kempen family, Thank you so much for the kind words, we strive to take care of our customers from the point of your initial call, to the safe operation of your door. We appreciate you taking the time to review our service and share your Precision Door experience. :) Kind regards,

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We are very happy with the work Garrett did to fix our garage door. The problem was caused by shotie work by the home builder. Garrett did a very professional job and we would highly recommend Precision door service
Randy Prange
A Response from: Dave P

Randy, Thank you for taking the time to reach out to us, and sharing your Precision Door experience. We appreciate your kind words, and Garrett lives for these reviews, it lets us know we're doing things right! Kind regards,

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Aaron did a wonderful job and was very quick and efficient. Thank you so much! We will have you back!
Hillary Braudis
A Response from: Dave P

Hillary, Thank you so much for your kind review, Aaron loves what he does, and it's customer's like you, who take the time to pay forward a compliment that makes this such a rewarding job :) Kind regards'

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Technician was punctual, courteous, and provided a detailed explanation of repairs needed.
Sara K
A Response from: Dave P

Sara, Thank you for the kind words, and taking the time to review our service, Kind regards,

Service Provided:
Garage Door Repair
Product:
Cables
Review:

Prompt same day service on a Wednesday with technician Terry Wilson. Indicated that our spring was undersized for the two car garage door. Replaced springs, repaired top of door where bent, reinforced. Also replaced a circuit board and inside garage door opener on the second single car garage door that was more than 15 years old. All worked well except for the new indoor garage opener. The light and lock buttons did not function. Technician Aaron Rhoades came out the following Saturday morning. Road construction in our area made it difficult to get to our house. He was very polite and apologetic for the 10-15 minute delay in figuring out how to navigate into our neighborhood. He reversed the wires on the inside garage door opener. All is good. No charge covered by warranty for the follow-up visit. Rated as a 4 star instead of a 5 just because of the need for a follow-up visit.
Tina Klehn
A Response from: Dave P

Klehn Family, Thank you for making us your choice in garage door repair, and taking the time to review our service. We appreciate your kind words, and hope to get the 5 stars on the first visit, should you need any future repairs... Kind regards,

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Excellent work. Terry and Garrett were on time and very professional in explaining to me the possible options for repair and in completing the work.
Tim Wilson
A Response from: Brian

Tim, Thank you for taking the time to review our service, it means a lot to the guy's. They love what they do, and it puts a big smile on their faces when a customer takes the time to acknowledge a job well done.I noticed you had a complete overhaul on your 8 x 7 door and replaced the springs and rollers on your double door, this means unfortunately we may never see you again. May the wind always be at your back! Kind regards,

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great customer service on the phone and easy scheduling. They showed up on time and provided professional and timely service.
Kyle Hodges
A Response from: Brian

Kyle, Thank you for the kind words, it's nice to hear back from our customers, it lets us know that all cylinders are firing the way they're suppose to. We appreciate your time and thank you again for using Precision door.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Arron was awesome ! He is a fantastic employee. You should feel privileged to have him. That young man needs a raise. A business owner my self. He's exactly the employee I am looking for ! Take good care of him. Once again. Please thank him for his hard work !
Chris Conrad
A Response from: Brian

Chris, Thank you for your kind words, Aaron is an excellent employee, he cares about his work and your satisfaction with the job. We our blessed to have such great employees, they're what makes the difference on the quality of the jobs that we do.

Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Review:

Fast, excellent work. Very good clean-up after the job was done. Terry's crew were pleasant guys who seemed to enjoy what they were doing and explaining what was needed. I probably could have saved a couple of bucks going to another company, but I would not change a thing. I feel comfortable with the work done and the warranty on that work. Nice job, guys.
John Bates
A Response from: Dave P

John, Thank you for letting us know that you wouldn't go anywhere else, our guy's take pride in what they do and love their work. With the 5 year warranty you received on our parts and labor, we know you made the right choice too :}

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

3 Stars The Product was fine. The Installation failed to exceed my expectations. Technicians were not familiar with older house construction. Did not have proper tools or training in quality installation management.
RICHARD HOFFMAN
A Response from: Dave P

Mr. Hoffman, Thank you for taking the time to reach out to us with your concerns, your recent purchase of the Lift Master 8550, was an excellent choice. Unfortunately the standard wood screws supplied by Lift Master were not enough to pull your big heavy wood door. We do offer an Operator bracket that is use on steel doors and any door of extreme weight, but I believe our tech's were able to save you the additional expense of the heavy duty operator bracket by using carriage bolts that they drilled through your door. Again thank you for using Precision Door, were only a phone call away if you have any questions or concerns. :) Kind regards,

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

The guys were great! Arrived promptly when I called after on spring broke and the door crashed. I could not lift the wooden door by myself, had to have the work done fast. They opened it and put new springs and cables on both sides, re-installed the runners, did an entire fix of everything but the door itself, for 10% of what I had been told years was the only solution to my problems: to replace the door ! One corner of the door had been bent in, and the door only manually operative, for 8 years!
doug drake
A Response from: Brian

Doug, Thank you for sharing your Precision experience, and letting us know that your happy. Terry and the rest of us love what we do and it's reviews like yours that let us know were doing it right :)

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Fast, excellent service. Polite, friendly and respectful technicians. They answered all my questions and provided details of all the issues they found and made recommendations for the future maintenance needed. I would highly recommend Precision and will use them again in the future.
Roger Appleby
A Response from: Dave P

Roger, Thank you for the kind words, we appreciate you taking the time to write a review and sharing your experience.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Price quoted on the phone was for materials only. A labor charge was added. You should be clear that the quoted price is materials only. Lubrication/disposal fee is ridiculous. You could have left the springs in my garbage. Classic bait and switch. It would not have been as easy for you if I had been home.
Patrick GOVE
A Response from: Brian

Thank you for your review. I can understand your frustrations working second hand and not being informed. I reviewed the phone call your wife placed. First, To clarify we do charge labor with all parts installed ( included in parts price ) or bid on site jobs that do not require our parts, but more as labor to complete a task at hand, and the quote is confirmed beforehand by the Tech and all parties. We do however have a service call that does not have any labor attached to it for the purpose of repairs, but to schedule your timeframe and complete a full inspection of your door and opener and provide you with a complete solution to fix your door to standards recommended by the International door association. We do offer a discount on such service call when customers perform service at time of discussed timeframe. Secondly, Materials/Lube/Environmental/Maintenance Fee, Is standard in EVERY single service company. You are paying for it somewhere. Nothing would of made us happier to have you the decision maker at home. You would have seen and learned the importance of how all the functioning parts play a role in your everyday usage to minus frequent repairs of essentially your front door. Our Goal is Simple To provide 3 things. 1. Best Service = Professional and on time 2. Best Parts = We exceed the industry standards 3. Best Warranty = Peace of mind If you find that we missed on our Goal let me know. I hope this brings light to your concerns. Sincerely,

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Thank you to Eric S. He did an excellent job of explaining to me exactly what had happened to my garage door opener. He also explained the options concerning the repair. Thank you for coming out and taking care of the problem so quickly! I will call you again if I have any other problems. 5 star rating!
Patricia Lana
A Response from: Dave P.

Patrica, Thank you for the kind words and taking the time to share your precision experience :)

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

5/5. Tech was very knowledgable and very kind.
Beth Menghini
A Response from: Dave P.

Beth, Thank you for the kind words and taking the time to review our service. We appreciate it!

Service Provided:
Garage Door Repair
Product:
Cables
Review:

Norma Jean Channel called to report how impressed she was with Eric's politeness and professionalism. She was just tickled about how he did not criticize her because she didn't know anything about garage doors and he was patient and kind to her, and she wanted to tell his supervisor that whoever trained him did an excellent job.
Normal Jean Channel
A Response from: Dave P.

Normal, Thank you for the kind words, it's not just the training, Eric is a wonderful guy!

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Excellent customer service!! Terry was very knowledgeable about what needed to be done did a great job. I was impressed with the speed at which not only he showed up to the house, but was able to complete the entire job. Thanks again!! Bryan & Annette Hallock.
Bryan Hallock
A Response from: Dave P.

Hallock family, Thank you for your kind words, and taking the time to review our service. We love what we do, and we love to hear back from the people we do it for :)

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Review:

Fast, professional service at a reasonable price. We needed weekend service call after a spring broke and door could not be opened. We received same-day service on a Saturday. Prompt, professional, friendly quick service and the price was right. I've found my new garage door company.
Glenn Carney
A Response from: Dave P.

Glenn, Thank you for the kind words, we appreciate you taking the time to review our service and share your experience with those that may need our service in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Fast, prompt service. The technician knew exactly what was wrong and how to fix it. I would definitely use them again.
Tim Finnegan
A Response from: Dave P.

Tim, Thank you for the kind words, and taking the time to review our service. We really appreciate the feedback!!! :)

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Our garage door broke on a Sunday and Terry was there within an hour. I very rarely write reviews but Terry demonstrated a very positive attitude and extreme professional competence, two qualities that are pretty hard to come by these days, especially on a Sunday afternoon. Terry got our door operational and then came back a couple of days later to install a part he had to order. When he came back, he did so at 6PM when it was convenient for us. Prices were also very reasonable.
Laurel Reynolds
A Response from: Brian

Reynolds family, We appreciate your kind words and taking the time to review our service, Terry loves to hear back from his customers, and it lets us know that we delivered on our promise to do everything right and on time...

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Terry Smith installed a new garage door and all the hardware. Terry was professional and did an outstanding job performing this task.
Betty Blomberg
A Response from: Brian

Betty, Thank you so much for reviewing our service, Terry loves the attention, lol... It also lets us know that we have completed everything to your satisfaction, and we like to hear that.

Service Provided:
Install Garage Doors
Product:
Garage Doors
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